Crockfords Las Vegas LXR Hotels and Resorts

Very clean and great service

The hotel was clean, comfortable, modern and fun

The rooms are modern and clean.

Beautiful

Overall am amazing stay. Top tier service from champagne check in to late checkout. Only thing I could possibly complain about is that they never responded to the text messages I sent to the concierge. Don't provide a contact number if you're not going to respond. Otherwise I would 1,000% stay there again.

Great place and service

Beautiful hotel and very nice room.

This was our first time staying at Crockfords and our stay was outstanding! The service from the General Manager Richard was some of the best we have received. The hotel staff especially Anthony in the lobby bar and all of the front desk and room service staff A+! Loved the gym and spa was beautiful. It smells wonderful in the lobby and hallways. The amenities of Baredo were the icing on the cake. Returning in warmer months to be poolside! Highly recommending Crockfords!

.

Absolutely not worth the money! The most simple requests take forever, staff doesn’t care, they just keep apologizing but don’t take any responsibility or actions. Room was nice and in good condition and housekeeping did a great job, but that’s it with the positive things. Several lights in my suite were not working and Minibar was warm, addressed that matter several times to the front desk but nothing happened. Ordered ice to my room several times (because they didn’t provide an ice machine on the floor), and it took every time between 1 hour and 3 hours, absolutely disgraceful! Addressed all the problems during check out again and guess what; they said sorry again. During my 4 night stay I heard more apologies than in the entire las year. But apologies loses their meaning if no actions are followed! I will never stay here again and certainly don’t recommend this hotel, it was far from a luxurious experience and all they care about is your money! A mid scale suite for over 500$ a night with terrible service, completely overpriced and not even close to worth the money!

Crockfords is a great place to stay...5 star room and service. The staff are customer service oriented and experienced. The Valet parking is a bonus...fast and efficient. I can understand how there might be some peak times that could result in a delay. Resorts world is large and self contained. During our stay (late January) the resort was far from capacity...some restaurants had shortened hours or were closed. The RW location is at the North end of the strip but is still walkable to Fremont street or the other Strip properties.

Lovely property. Our suite was missing furniture, the drapes did not work. I mentioned it on check oot and all they said was sorry about that. So I am going 4/5 versus 5/5.

Everything was great!!

Dont expect a tremendous upgrade as a Diamond member. Thats been my experience. Great property. The Dog House menu is basic, not much choice there and the food average. With such a nice property they need a better bar menu

Had to switch rooms door for employees slamming across from my first room.

House keeping didn’t refill the water bottles, mattress is cracking; online representative isn’t attentive

This is my second time staying at the Crockfords and still the best room I’ve ever stayed in! The style, size, and amenities, are top notch and would recommend it to anyone!

By far our favorite spot in Vegas! Can’t wait to come back and visit again. From the bar staff to housekeeping everything was the best!

Excellent

This is a good property but not a great property. Room service is somewhat limited but acceptable, and the room decor area and amenities are ok. The location is fine for those with a car (my case).