Extended Stay America Select Suites - Pensacola - Northeast

I picked this hotel because of reviews honestly, if you never stayed at a specific place you have to take a chance somewhere so I did. The price I paid for the stay was a bit high for me, I’m on a budget but safety, cleanliness and comfort makes up the difference somehow. Extended Stay the outside of the hotel was descent nothing to be ashamed about, at least not me. The inside just as descent, staff very approachable and friendly at least the person/persons I came across. To get to my room, I needed the elevator which was alright it’s an elevator, pretty safe looking and moving. The corridors to my room descent, I like that word (decent) cause you can’t go wrong with it no going overboard with compliments. The hotel room I had the room with a bed and sofa bed, the room was small , the pics on the site makes it look bigger. The bed I seen no bugs on or under the sheets , cause I checked, I’m used to bugs, who isn’t whether it’s a ant or fly, bugs are bugs but you don’t want them in your room or bed, at least not me. The pillows are flat but prop them up it can work. The mattress was not too thin it’s a comfortable sleep,we adapt. The sofa bed was decent it made that sound like moving springs an old mattress but it’s sleeping you move around, no bugs either. Ac works good, laggy Wi-Fi, but live tv good.fridge needs cleaning and countertops. Microwave good, bathroom needs cleaning tub and sink. Overall safety good, quiet not excellent but decent.

The housekeepers were helpful and kept you supplied but not to persistent with knocking on your door everyday. Feltore like home

I felt very safe at this property. With the doors locked at all times gave me an extra sense of security. The hotel was very quiet and someone was on call 24hrsand anytime I had to call after hours the staff answered on the first call and came down very quickly to help with what was needed. The front desk is great

The front desk attendant was super friendly and very helpful as we were needing a last minute room. And if you’re just looking for someplace to sleep then this will accommodate you. However I do recommend you bring your own shower shoes (tub did not look like it’s been cleaned), towels (theirs were stained) and bedding. There is a strong musty smell all throughout the building that is attempted to be covered up with air freshener but it just makes it worse. The cleaning people could definitely do a more thorough job as it was clearly a lazy wipe down if even that. Despite the lack of cleanliness I was surprised and thankful that we did not see any bugs during our stay.

People smoking outside late at night, food left in fridge, beds terrible no usual amenities.

Staff is wonderful and friendly!!

Staff is AMAZING!!! So friendly and knowledgeable. They make my stay pleasant!!

Bathtub and room floor was dirty. There was an altercation on the first floor in the early morning. Multiple officers and police cars were still on the property at 8:00am. Grounds are covered in cigarettes.

Do not stay not worth or time, Dirty hotel, dirty rooms, vending machines don't work, Kids running the hallways without parental guidance. 05/2025.

Not good

Friendly staff

I have really enjoyed my stay. The front desk ladies have been very helpful.i would recommend this hotel to anyone

Staff is wonderful!! I felt very safe at this hotel!

Great for a one night stay while traveling

Good customer service!! Very clean n quiet!!

Good

Hotel was clean and quiet. Very secure. I recommend this hotel!!!

Front desk ladies are awesome and willing to go out of their way to make your stay comfortable!!

I felt very safe. The staff was wonderful!!

Stayed here a couple of days while I was in Florida. I hardly ever complain but this room was really gross… I know they only have housekeeping every 2 weeks (which is actually disgusting..) but I guess I would expect whoever’s making the bed and changing things to do some bare minimum things.. 1. The floor was not swept at all.. and there was a weird orange strain on the floor. 2. There were clothes left in the drawer from the guest who was in the room before me 3. There were coffee grounds on the kitchen counters, crumbs around and inside the microwave, and food still in the fridge from the person before me as well. I get that it’s an extended stay but I feel like there are just some things that need to be taken care of before the next guest… But I am giving an extra star because all of the staff members I dealt with were friendly enough.