Hampton Inn and Suites Norfolk-Airport

The King Suite was great!

The space in the room and the Breakfast was great

good

We especially liked the location that was a few minutes from the airport. The complimentary bottles of water and snacks for Hilton Honors members were appreciated. The breakfast fare was acceptable. Having stayed there in previous years, we were somewhat disappointed: 1) that the handle that operated the shower was so tight we had to request assistance. While waiting for maintenance to arrive, a member of the housekeeping staff actually came in fix the problem; 2) no housekeeping service was provided during our stay (a total of 3 nights by 3 separate reservations). We will look at other hotels before we stay there again.

Won’t visit again

Attendant at check-in was fabulous! Efficient, friendly and very helpful!

Clean and comfortable. Excellent hotel option to be near the airport and offers close dining options.

My dtay was perfect from checkin to checkout. Great job team!

Toilet isn’t flushing properly.

Breakfast was average, nothing to be excited about, plumbing seems to not with very well. Other then that, it was clean and comfortable

Employees are very helpful and nice!

The hotel is very close to the airport and convenient for late arrivals and early flights out.

I got in late, staff was friendly and check in was a snap.

To noisy in hallway.

Great place for a great price.

There wasn’t a beach experience but I gave you a 5 anyway.

While everyone was friendly and polite, it saddens me that, as someone who recently switched from a Marriot Rewards Program to Hilton Honors, there was no mention of any treatment that made me feel like a special guest—even after I stated that, for personal reasons, I switched after being on the Marriot Reward Program for 30 years. When I arrived to check in - the woman at the desk asked someone else to check me - and said that person was "new and needed the experience." - However, he laughed (the person who asked to check me - he was not behind the desk at the time), so I was not sure this was true. If it was true, she should have made sure he checked me in correctly. I explained why I was there and that I saw a bad review about someone else being checked into a noisy room - So I wanted to make sure I got a quiet room. He checks me in a room beside the highway. In addition, the room was dark, and things in the room did not work - that should have been checked or addressed before checking someone in.

Excellent service and nice faciljty

Nice priperty

The breakfast was sub par. No fruit or OJ