Holiday Inn Express & Suites HIGH POINT SOUTH by IHG, an IHG Hotel

It was well maintained

no microwave in room was the only con

Old

It's tucked behind another hotel - Hampton Inn - so we missed it the first time driving by.

Staff are very friendly and helpful. Convenient location if you are traveling on I-85.

This property is not priced appropriately. Definitely in need of updates. The furniture and carpet were dirty and sheets were covered in dog hair and did not appear to have been washed.

Was what you would expect for the price. Breakfast options were actually impressive

better than average breakfast

Was perfect for us traveling South to warmer weather

Staff were warm and helpful. Good climate control in our quiet room. Breakfast foods were the right temperature and the coffee was good.

I was disappointed in the breakfast. I miss the waffles and the pancakes were too small and lacked taste.

nice

Staff was efficient & courteous (appreciated for a 'late arrival, early departure' stay). There were no issues with checking in & my bed/room/shower was comfortable for my stay. There were a few minor things (worn bottom of bathroom door, thin wall to hallway) that were noticed, but didn't detract from my restful, comfortable stay. Proximity from highway as also a bid determinant in my selection for hotel.

Audio for the streaming service kept going out, and Fox News Channel was not even a channel option. Also, the light in the entryway would flick off and on several times before finally staying on, and the bathroom exhaust fan was not functional. You should be glad I didn't rate it lower.

Overall we had a great experience. Friendly staff, clean room, comfortable king bed, clean crib, and we loved having 2 TVs in the room. Only complaint was the pull out bed had no cushioning, it felt like you were laying directly on the springs & it was uncomfortable for my 5 year old.

The beds are comfortable. The breakfast had a variety of food options. The front desk staff were pleasant & helpful.

Good

Really comfortable stay. Staff friendly and helpful. Breakfast was excellent.

Kind staff, clean property. Meets your basic needs. Decent breakfast.

I choose this hotel specifically because it said on their website that they had streaming services on their tvs (Netflix, Hulu etc) and when traveling with teenagers this is a bonus. I picked it over other hotels in the area specifically for this and even paid more for this hotel over others only because it said this hotel had this and others didn’t. It may seem like a minor things but after 14 hours in the car I knew the teens would want to unwind and watch some shows with nothing else to really do. When I called the front desk to ask about it I was informed they did not have this feature. When asked why it said they did on their website she seemed to not know why. Or not know anything really about the property or what they were or weren’t supposed to have.