Holiday Inn Express SAN DIEGO AIRPORT-OLD TOWN by IHG, an IHG Hotel

If you want to be in old town don’t stay here!!! It’s a good walk to get there and it’s sketchy especially at night!!! They are trying to capitalize on old town without being located there. Try the best western , you will be right where the excitement is and can walk there. This holiday Inn is right next to the freeway. Inside the noise level was good, but outside the noise was extreme at times. The shuttle drivers are friendlier than the staff and are very accommodating. The airport shuttle ONLY runs on the hour, so plan accordingly! The family that owns are at times nice, but seem very burnt out and need of an injection of purpose. Overall a decent hotel but I wouldn’t It come back. There are better choices out there, especially if you want to stay in old town!

Came in late day and great service to get us to our room and settled quickly.

Stayed overnight on a layover. The location was close enough to the airport. We utilized the shuttle, the driver was timely and pleasant. Breakfast the next morning was well rounded, there was something for everyone. Room and property were clean. It was a perfect stay!

Had a Good experience while starting there

Absolutely awesome stay. Every single employee is thoughtful and caring. The cyber truck is so fun to ride around in. Nick and the other driver are a class act. It was a very nice breakfast with delicious coffee and a nice little convenience store to get bottled water etc. I’ll definitely stay there whenever I go to San Diego!!!

the cost was a lot more than we were originally quoted. We reserved 2 rooms with 2 queen size beds, but were given 1 king size bed and a foldout couch. However the shuttle service was EXCELLENT.

We had a request for a wake-up call which didn’t happen. Got a second call to the room about transit to the airport and told the clerk we are on the way down. We arrived 1 minute after the departure time and bus was gone. We asked the clerk now what and he just shrugged his shoulders. This was bitter everyone else was great.

I didn’t like the fact that I paid a parking fee without being told there was one. The lady at the front desk said she would refund it but I still got charged a hefty parking fee and surcharge for the room

Felt safe to leave my car for a week.

Eli was very helpful during check in. The process was fast and smooth. The room was clean and they offered a great variety for breakfast. The shuttles they have were extremely helpful as well. Best service!

Great customer service,! Clean facilities!

Great shuttle drivers Too noisy on highway side rooms

Not recommended at all is really bad situated and neighborhood is not good

We drove to San Diego from MT for our son’s graduation from Marine Corps bootcamp. Our stay was comfortable and worth every penny. We all spent time in the heated pool to relax before retiring for the evening.

Shuttle service is hands down the best quality that we utilized. It allowed us to enjoy the area and know what we would like to do when we come back because it was such a great experience!! Shuttle service to old town.

Very comfortable and convenient location. Super friendly staff.

Nice place.

Very clean and close to amenities

A very good experience in every way

Nice area clean. Wonderful service