Holiday Inn Express WAIKIKI by IHG, an IHG Hotel

Enjoyed the hospitality, location, pool, hot tub, and comfortable beds!

The only real issue was the unrealistic time it took for the hot water to come through in the shower ... three to four minutes generally.

Some of the staff at the receptionist

What I did like was the location.

In general the stay was good, however the room size is very small, the partial ocean view is really partial, almost a little angle from the window. The walking distance to the beach is not like as they said. If you really wants to go to Waikiki beach area you need to walk for 15 minutes at least. The breakfast is like American standard. Eggs from a box, sausage, oatmeal and pancakes. It was not bad at all but it was not great either. Fruits was only banana and apple and sometimes oranges, nothing already slice. Parking like all Waikiki area is expensive, however the main problem is capacity. "First come first serve" means you may have trouble to park if you arrive late and nothing you can do. The hotel amenities like pool or jacuzzi are very small, a size good enough to add 1 star in the hotel hehehe. You get what you paid for... For the price it was ok, very crowed during breakfast and busy elevators but I cannot complain about the personnel and how clean the room was (great job on that). Just be ready to walk if you are planning to go to the beach with some items like cooler and bags (or Uber hehehe). In conclusion I enjoyed the island and as I planned I did not spend too much time in the hotel (no need) as there is nothing to do in there anyway. But the main goal was to spend the night and get some breakfast to start the day and it was good enough for that. If you are traveling with family please get a big room as the size are small.

I liked it so much!

I like everything

My first day arriving at the hotel, I waited for hours just to check-in. Check-in time was at 3pm but they said the room was not ready. I finally checked in around 7pm ish and I didn’t get the room I booked for because I was exhausted from my flight and I couldn’t wait any longer so I told them to give me an available room. The price for the room was waaaayy too expensive for such a small room, not worth it. However, the customer service was fanatastic and appreciate them for being patient with me on my first day.

Good but the parking fee is overpriced!!

I reserved a room for 4ppl and was charged a daily fee for my 3rd person, parking fees All that totaled enough for me to stay in a higher end hotel w maybe no extras fees.

It was okay. Alot of construction on sight. Room was super small and outdated but it was clean. Housekeeper was very nice and co

Room was small, the pool was small nothing inviting about it. Wish the rooms were bigger and the pool was nice but over all it was ok.

This was my second stay at the hotel and it had the most to offer for the price. Just a short walk from the beach. The hotel provides breakfast and there are several ABC Stores nearby that allow you to buy snacks and stock your room fridge Cons- When taking a shower, It takes several minutes for the water to get hot. Rooms are small.

Pro - convenient location, great breakfast Con - many taxes added to a low baseline day charge which raises the total cost for unsuspecting folks.

Clean, friendly staff, walking distance to the Mall

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Great place to stay. Continental breakfast was good and hotel is within walking distance to shopping and the beach. Great staff and very helpful.

The room was small but everything was right there as soon as you walked in and it was great

Convenient location!

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