Homewood Suites by Hilton Tallahassee

Check in staff member was very helpful and welcomed us with a warm smile. Check out day morning staff member was not so friendly, never once smiled or answered my questions in a helpful manner.

Would definitely recommend to others

There was never any hot water when we showered. It was always warm but never hot. We took showers in the evening and in the morning and it was always the same. Also, please provide a breakfast meat option for those of us that do not eat beef or pork. I overheard another customer who was also disappointed there was no turkey or chicken sausage option

It was a great stay.

Very clean and the staff is very friendly!!!

This is a nice property with spacious, comfortable rooms. My room was in the back, so noise was a non issue. Staff was courteous and check in and out was quick.

Quiet, huge rooms, great shower, comfortable beds, great TV options, and a breakfast that puts IHOP to shame.

Friendly staff

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The staff is great. I was only there for one day, but I felt a family vibe with the staff. Keep up the great work guys.😉

Good

we stayed twice at this hotel. both times our experience was pleasant. the breakfast was great, the front desk staff were great. the 2-room suite was large. the gym is small-the only negative

I recently stayed at the Homewood Suites in Tallahassee and encountered a billing issue that has gone unresolved, leading to a disappointing experience. As a frequent traveler and loyal Hilton Honors member, I expected a level of service that Hilton usually stands for. Unfortunately, this stay fell short. I originally booked a three-night stay. Due to changes in my travel plans, I contacted the hotel staff in advance to ask about adjusting my checkout date, assured there would be no change in the rate. However, upon arriving the hotel had already modified the reservation at an unexpected increased rate. Customer service at the hotel told me they could not do anything and that I needed to email a manager. I reached out to the hotel's guest service manager with a detailed email, including my booking confirmation, and requested that the hotel honor the originally quoted price. It's been several days with no response from the hotel. This lack of communication is uncharacteristic of the Hilton standards of service and has significantly impacted my view of this establishment. I am disappointed not only with the unexpected charge but also with the lack of response to a reasonable request. This experience has left me questioning the consistency of Hilton’s customer service. I hope this review prompts Homewood Suites to address such issues more diligently in the future.

Hotel was clean and quiet. Hot breakfast had a good variety of items.

Convenience for graduation weekend at FSU

Very clean. Convient location to everything.

Great service

Room was spacious and comfortable. Nice to have the kitchenette and table for meals. Breakfast was good (though not rising to the level of great). Hotel is neat and conveniently located.

Clean and simply elegant

Stay was comfortable good breakfast comfortable beds nice staff