La Quinta Inn & Suites by Wyndham El Paso West Bartlett

was stalked for 2 days by someone who wanted me to come to their room and had to leave in the middle of the night and cut my trip short due to lack of security and urgency to tenants safety

I had never stayed at a worse hotel, the carpet was gross, the mattress was 20 years old at least, nothing like the pictures, if I would have had the option to cancel and go somewhere else I totally would have, mold in the shower curtain, the shower did not drain, absolutely horrible place, see photos

Poor housekeeping and lack of proper supervision as evident from the two rooms we saw --- first room was dirty and tv remote not working and next room we transferred is a little bit cleaner but only one toilet paper almost empty and no tissue provided --- this is why we conclude this motel lacks proper housekeeping supervision.

Room was not properly cleaned life didn't work the bathroom had rust on the tub hair around the drain the floor was not mopped it was hair all over the bathroom

Hotel look rundown looks a lot better from the outside in the inside we got their toilet didn’t work. Bedsheets were dirty floor is disgusting. They didn’t have another double bedroom to give us these switches to a one bedroom TV in that room kept going off. It didn’t work Lady offered us a refund, but couldn’t give us a refund if we had to go through the Hotels.com Contact hotel.com and I’m still trying to get my refund.

Na

Dirty, old building . Worse than motel 6

They were nice via text, our bed only had 2 sheets on it ,no blanket or Bedspread then when I went to get covers they had to check if the had one and then gave me a torn quilt type cover. Front doors to hotel were open most of the night with kids and other random people going in and out. Did not feel safe or Comfortable at this Hotel would not recommend to anyone.

The bed sheets were dirty. Toilet wouldn’t flush microwave had error message the surprising thing was that the window was open we could hear all the road noise. I tried closing the window and it wouldn’t close. We didn’t even try to turn on ac we left before we got to that point. The rug was disgustingly dirty would definitely not recommend staying here. Went to go tell the guy at front desk about all issues he didn’t care he just said ok no sorry no nothing, he didn’t offer to change rooms or anything. I told him I was checking out and not staying there because of how nasty it was. So I had to get another hotel very inconvenient.

Hotel hallways were filthy and needed to be vacuumed and the trash receptacles were overflowing with trash on Sunday when I checked in, and they were still the same yesterday when I checked out. The elevator was filthy. The Wi-Fi didn't work on the 4th floor, when I reported it to the clerk on Monday, she shrugged her shoulders and said yeah, I know. No attempt to have it checked or fixed. I was told to take it up with PK at check out. Best yet two nights in a row, pounding on the doors between 1 & 3 in the morning. First night someone have a domestic dispute. Second night the El Paso police pounding on the damn door coming to arrest someone. SMH I will never stay here again.

I have stayed at a few La Quinta Hotels in the past and they were always clean. Not this one, filthy. The place looks like they are coming in next week to tear it down.

The room was poorly taken care of. The hotel was not wait it was advertised as. It was a Poor selection of breakfast.

It was quiet and location convenient

The rooms remote for the tv needed new batteries and there wasn’t a comforter on the bed only sheets.

The staff was really helpful and nice. But the hotel is so dirty, so old, all the carpets are very dirty, the walls were so dirty. DIRTY DIRTY DIRTY AND OLD

It was really nice the workers

Me and my parents switched rooms twice because their first room was filthy mine and my kids room was filthy from top to bottom and one bed was broken the staff did get us to okay rooms they still werent what was pictured when choosing this motel but we were only there for 1 night so we made it work.. also if you stay here you may want to bring your own blanket because the staff claimed they didnt have enough blankets!! If i could get my money back i would😆😆

I have stayed in La Quinta hotels all over the country. The condition of this one has changed my opinion of the chain and I will no longer stay in any La Quinta. The deluxe king room was awful. The desk chair was busted and had the foam coming out if the seat, there was a blue cough drop on the floor covered in dust, scratches all over the door from what appeared to be a large dog broken lampshade, nasty mini fridge with a freezer that was frosted over and yellow, and the toilet screeched for a full 45 seconds when it was flushed. The stairwell was full of peoples belongings mostvof which was there for multiple days and the trashcans were overflowing. I went down for breakfast and it was not as advertised. Literally only waffles, syrup and apple juice were available. No forks. I ate my waffle with a spoon. The breakfast attendant said they were out of everything else because some people staying in the hotel would take any singke serving items they put out. There are many people LIVING in the hotel and hang around asking for money. I was approached and asked for money at breakfast, in the parking lot and while using my key to unlock my room. As a woman that frequently travels alone for business I will not be trusting La Quinta to be a safe and clean stay.

Not the cleanest or most updated place, but the staff is friendly and it’s better than some around the same area. The beds were clean. The bathroom was clean. The pool was out of service, unfortunately but it was a very convenient location for all the places that we needed to go in El Paso. We will be staying there again because of the price and location near the hospital where my husband is currently.

When I got the room, it was dirty, many spots on the carpet, the air conditioning was very noise and outside of the register zone there was a gay making food on a grill. I could not stay there so I went to another La Quinta Inn at Remcon Circle which was very good.