Los Lagos at Hot Springs Village a Ramada by Wyndham

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Noise-free guestrooms cannot be guaranteed
• Host has indicated there is a carbon monoxide detector on the property
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher and a first aid kit
• This property is professionally cleaned
• Masks are required at the property for guests without COVID-19 vaccination
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This hotel will place an authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. The hotel cannot make change for guests paying in cash on site.
• No boats, RV's or trailers are allowed on the property.

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Guests arriving at this gated community must be prepared to present identification matching a hard copy of their reservation confirmation, which indicates their confirmed date of arrival.

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:

• Swimming pool

Hotel only accepts guests with minimum age of 25