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MainStay Suites Northbrook Wheeling
Hotels
7,6
/10
Pleasant
872 reviews
What Guests Say About Their Stay
Anupam
10,0
/ 10
Everything is at it’s best.. cleanliness’s, staff and helping approach towards customers
Tonia
10,0
/ 10
They have people with apps that can steal funds. They would not allow the theft. The people needing to theft were stolen from by someone else.
Marina
10,0
/ 10
It's like your own lil studio. Love how you can't great the people next door. Noice is contained within the room
In the Area
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8000 Capitol Drive, Cook County, Illinois, United States, 60090
Main Facilities
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24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in MainStay Suites Northbrook Wheeling
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What's around MainStay Suites Northbrook Wheeling
8000 Capitol Drive, Cook County, Illinois, United States, 60090
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Discover More About MainStay Suites Northbrook Wheeling
Location
Staying at MainStay Suites Northbrook Wheeling is a good choice when you are visiting Cook County.
About MainStay Suites Northbrook Wheeling
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Staying at MainStay Suites Northbrook Wheeling will surely satisfy you with its great hospitality and affordable price.
All facilities in MainStay Suites Northbrook Wheeling
Others
Hotel Services
- Laundry service
- Luggage storage
- Express check-out
- Multilingual staff
- 24-hour Receptionist
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Elevator
Things to Do
- Picnic area
- Barbecue
Transportation
- Bus/truck parking
Connectivity
- Free WiFi
General
- Parking
In-room Facilities
- TV
Business Facilities
- Computer station
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in MainStay Suites Northbrook Wheeling
Important Note
- Pet fee: USD 10 per pet (varies based on length of stay) plus USD 50 one-time cleaning fee
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- Safety features at this property include a smoke detector and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Available rooms at MainStay Suites Northbrook Wheeling | 141 |
Number of floors in MainStay Suites Northbrook Wheeling | 3 |
Another facilities in MainStay Suites Northbrook Wheeling | Laundry service, Luggage storage, Express check-out, Multilingual staff, 24-hour Receptionist |
Frequently asked question in MainStay Suites Northbrook Wheeling
What are available facilities at MainStay Suites Northbrook Wheeling?
There are top facilites at MainStay Suites Northbrook Wheeling such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at MainStay Suites Northbrook Wheeling?
The standard check-in time at MainStay Suites Northbrook Wheeling is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of MainStay Suites Northbrook Wheeling?
MainStay Suites Northbrook Wheeling is a 2.5-star hotel.
How many floors does MainStay Suites Northbrook Wheeling have?
MainStay Suites Northbrook Wheeling has 3 floors.
How many rooms are available at MainStay Suites Northbrook Wheeling?
MainStay Suites Northbrook Wheeling has 141 rooms in total.
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More Reviews from Other Guests in MainStay Suites Northbrook Wheeling
Overall Ratings & Reviews MainStay Suites Northbrook Wheeling
Other sources (872)
7,6
Pleasant
From 872 reviews
Cleanliness
7,8
Room Comfort
8,2
Location
7,8
Service and Facilites
7,8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews MainStay Suites Northbrook Wheeling
Number of reviews per page
20
40
Top reviews
Bryan
Leisure
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Staff were efficient with check-in and check-out!
Naresh Kumar
Leisure Family
2,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
My 3 days of reservation was a complete waste. I had my son (5 years old) and my spouse travelling with me. I booked the hotel after checking on expedia website for late checkin. It clearly says checkin end time "Anytime" when i called the hotel around 7PM on my checkin date to inform about late checkin i was shocked to know that after 2AM my booking will be cancelled as "No Show" and the doors wont be open. Staff was very rude on the call.My flight to ORD was delay so i landed at 2:30AM. I had no other way. Expedia did not help me even after talking to them for almost an hour. I had to search for a day which was available far away. No refund was provided as well. Wrost experience - Never rely on expedia details and will never book mainstay anymore.
Read More
Rafael
Business
4,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I did not like that i had heavy luggage and the elevator was out of service and the only way up was the stairs. Carpets where all dirty and with stains and bad smell. Room service only from 7am to 3pm if you need towels or bed sheets they wont give you clean one's. No breakfast included 😢.
Richard
Friends and Family
4,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
3rd fl no elevator a.c. not working properly pump in stair way very loud
John
Business and Leisure
4,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hallways and stair wells were dirty and always smelled. The garbage cans were always full and the elevator was broken. So I had to walk 3 flights of stairs with bad knees every time. House keeping was only available if you requested it. No breakfast included.
My key card didn’t work twice and one time I went to get it fixed, no one was at the front desk b/c the only person working was cleaning a room. The toilet blocked the first time I used it. The kitchen sink water pressure was nonexistent and the shower water pressure was so low, I’m convinced I can piss harder.
Read More
Stephen
Leisure
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Didnt know elevator wasnt working until I checked in.
Jean
Leisure Family
6,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Essentials were good including ; staff friendliness, spacious layout & cleanliness of room; good shower& clean , comfortable bed. Problem areas: no phone or hair blower in room; or by request; no night light in bathroom; elevator didn’t work. Couldn’t reach hotel desk except during day time business hours.
Zachary
Leisure with Partner
2,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The property was not clean. Carpets all over the building are stained, the room smelled like stale smoke, and the one elevator was not working. The stairwell had old food and ripped carpet and the hallways smelled like smoke, dirty animals, and mildew. The curtains had stains on them, the armchair was ripped, just the overall condition of the property was poor and unkempt.
Had the other hotels in the area not been sold out due to the National Card Show, we would have gone elsewhere. We will never stay here again.
Read More
Mila
with Partner
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Comfortable clean room
Chasidy
Business and Leisure Family
4,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Place had a smell to it like a stench a lot of cigarette smoke. Very dirty carpets. Toilet did not work at all so I had to use the bathroom elsewhere
Anupam
Business and Leisure with Children
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Everything is at it’s best.. cleanliness’s, staff and helping approach towards customers
Verified traveler
Friends and Family
4,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Pet friendly. Carpet in hallways severely stained with accompanying odors. Odd noises in the night. ( Banging, shouting, etc)
Tonia
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
They have people with apps that can steal funds. They would not allow the theft. The people needing to theft were stolen from by someone else.
David
Business
4,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
It fairly inexpensive but it’s dirty, the staff is absolutely no help, the maids don’t know how to clean, can not get towels only between certain hours and of course I’m working those hours. I would not recommend.
Olumide
2,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Internet really mess up, lobby always smelling
Kenzie
Leisure
4,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Dirty and smelled bad
Brandon
Business
2,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Very run down extended stay hotel.
Michael
Leisure Family
2,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Hotel
Strong foul odor in hallway and room. Bought Lysol to reduce smell
Furniture is gross, stained, sticky, stinks.
AC looks as mold is growing inside.
Dirty walls
Microwave filter was so greased over it couldn't be removed to rinse.
Water pressure on shower was low and the first two nights didn't get hot.
People living at hotel were sketchy.
Read More
Zach
Leisure
6,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
odd smell throughout property and especially in the room - otherwise mostly fine
john
2,0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Everything is dirty. The hallways smell terribly. Could t even sit on the couch it was so disgusting
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews MainStay Suites Northbrook Wheeling
Other sources (872)
7,6
Pleasant
From 872 reviews
Cleanliness
7,8
Room Comfort
8,2
Location
7,8
Service and Facilites
7,8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews MainStay Suites Northbrook Wheeling
Number of reviews per page
20
40
Top reviews
Bryan
Leisure
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Staff were efficient with check-in and check-out!
Naresh Kumar
Leisure Family
2,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
My 3 days of reservation was a complete waste. I had my son (5 years old) and my spouse travelling with me. I booked the hotel after checking on expedia website for late checkin. It clearly says checkin end time "Anytime" when i called the hotel around 7PM on my checkin date to inform about late checkin i was shocked to know that after 2AM my booking will be cancelled as "No Show" and the doors wont be open. Staff was very rude on the call.My flight to ORD was delay so i landed at 2:30AM. I had no other way. Expedia did not help me even after talking to them for almost an hour. I had to search for a day which was available far away. No refund was provided as well. Wrost experience - Never rely on expedia details and will never book mainstay anymore.
Read More
Rafael
Business
4,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I did not like that i had heavy luggage and the elevator was out of service and the only way up was the stairs. Carpets where all dirty and with stains and bad smell. Room service only from 7am to 3pm if you need towels or bed sheets they wont give you clean one's. No breakfast included 😢.
Richard
Friends and Family
4,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
3rd fl no elevator a.c. not working properly pump in stair way very loud
John
Business and Leisure
4,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hallways and stair wells were dirty and always smelled. The garbage cans were always full and the elevator was broken. So I had to walk 3 flights of stairs with bad knees every time. House keeping was only available if you requested it. No breakfast included.
My key card didn’t work twice and one time I went to get it fixed, no one was at the front desk b/c the only person working was cleaning a room. The toilet blocked the first time I used it. The kitchen sink water pressure was nonexistent and the shower water pressure was so low, I’m convinced I can piss harder.
Read More
Stephen
Leisure
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Didnt know elevator wasnt working until I checked in.
Jean
Leisure Family
6,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Essentials were good including ; staff friendliness, spacious layout & cleanliness of room; good shower& clean , comfortable bed. Problem areas: no phone or hair blower in room; or by request; no night light in bathroom; elevator didn’t work. Couldn’t reach hotel desk except during day time business hours.
Zachary
Leisure with Partner
2,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The property was not clean. Carpets all over the building are stained, the room smelled like stale smoke, and the one elevator was not working. The stairwell had old food and ripped carpet and the hallways smelled like smoke, dirty animals, and mildew. The curtains had stains on them, the armchair was ripped, just the overall condition of the property was poor and unkempt.
Had the other hotels in the area not been sold out due to the National Card Show, we would have gone elsewhere. We will never stay here again.
Read More
Mila
with Partner
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Comfortable clean room
Chasidy
Business and Leisure Family
4,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Place had a smell to it like a stench a lot of cigarette smoke. Very dirty carpets. Toilet did not work at all so I had to use the bathroom elsewhere
Anupam
Business and Leisure with Children
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Everything is at it’s best.. cleanliness’s, staff and helping approach towards customers
Verified traveler
Friends and Family
4,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Pet friendly. Carpet in hallways severely stained with accompanying odors. Odd noises in the night. ( Banging, shouting, etc)
Tonia
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
They have people with apps that can steal funds. They would not allow the theft. The people needing to theft were stolen from by someone else.
David
Business
4,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
It fairly inexpensive but it’s dirty, the staff is absolutely no help, the maids don’t know how to clean, can not get towels only between certain hours and of course I’m working those hours. I would not recommend.
Olumide
2,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Internet really mess up, lobby always smelling
Kenzie
Leisure
4,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Dirty and smelled bad
Brandon
Business
2,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Very run down extended stay hotel.
Michael
Leisure Family
2,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Hotel
Strong foul odor in hallway and room. Bought Lysol to reduce smell
Furniture is gross, stained, sticky, stinks.
AC looks as mold is growing inside.
Dirty walls
Microwave filter was so greased over it couldn't be removed to rinse.
Water pressure on shower was low and the first two nights didn't get hot.
People living at hotel were sketchy.
Read More
Zach
Leisure
6,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
odd smell throughout property and especially in the room - otherwise mostly fine
john
2,0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Everything is dirty. The hallways smell terribly. Could t even sit on the couch it was so disgusting
Number of reviews per page
20
40