Paris Las Vegas Resort & Casino

Hotel was great we stayed overlooking the pool and Eiffel Tower. Room was neat and clean. Hotel needs to do touch ups. For instance paint around doors entrance and bathrooms you can see paint is worn off and is grey. Other than that we could not have had a better stay!

Convenient

Had a great time here! Staff were extremely friendly and accommodating.

Gorgeous place, lot of updates since i last visited. Location is superb and the value on the room is amazing.

I was surprised by the room. I had a great view of the tower, the pool and strip. Room was lovely, bright, clean and spacious. Not a fan of the cafe at the hotel :(

Love the hotel and had a wonderful stay. My only complaint is that my shower temperature was lukewarm at best and was out of shampoo and body wash. Staff was very quick to respond though.

Our check in process was awful. We had 2 rooms booked and only one was available at 3pm even though we used express check in advance for both rooms. Kiosks weren't working until 3:15 for check in. Stood in line to get checked in for second room which shouldn't have been a problem. The front desk attendant, MJ, was "put-off" and interrupted our explanation of our minor issue when we approached the desk. She was abrupt and discourteous during the check in process. Ignoring her negative tone, we continued with the check in. During the process, for no obvious reason MJ called one in our party disrespectful and continued with her degrading comments when they walked away. I was appalled and asked to speak to a manager. Three times I asked to speak to a manager trying to de escalate the negative interaction. Each time she replied " absolutely not." I had to wait in line another 45 min to leave my name for a manager to call me back to report the negative experience. I would highly discourage anyone to book this hotel as the kiosks didn't work, and lines were long. But most importantly because MJ at the front desk was rude, inappropriately insulting, and displayed no professionalism. This employee needs a class on how to problem solve even the simplest issues and basics in hospitality / customer service. I will never stay at this hotel again and recommend those that have a choice stay elsewhere. I would also recommend that MJs manager talk to her about how to treat customers wit

Good

Unfortunately Paris has changed a lot thru the years. It’s now more confusing to navigate thru this place due to the Horseshoe Hotel connections. The most disappointing part is ALL the hidden fees this place charges! ( Beware!) Paris also double charged us for room service. They charged our room plus my daughter’s credit card. Never staying here again. Ripoff! Not worth it!

Convenient location, nice restaurants and shopping nearby.

I really enjoyed my stay at Paris Las Vegas. The location is perfect—right in the middle of everything on the Strip, so it’s super convenient for exploring. The hotel is clean and well-maintained, and my room in the Versailles Tower was surprisingly spacious and comfortable. I’d definitely stay here again!

Pubic bathrooms need redone. Some were old and dirty looking Main thing was after midnight all the restaurants closed? There was one small sandwich place with limited food and not good. The windows out my room were so dirty it was hard to see out of them.

The Paris was hosting the World Series of Poker. The amount and type of people was overwhelming. We couldn’t fully enjoy the facilities. Also, smoking was allowed throughout the main areas. Quite a turnoff

Amazing!!!! Can’t wait to go back!!!!

Deceived told was staying in the Paris actually it was another hotel horseshoe in addition felt discriminated

Amazing

Room had very evident signs of “wear”, shower also made it known that cleanliness was not a priority. Pool was very worn as well.

The bathroom had peeling wallpaper. The sink water smelled like sewer. The mattress cover had stains. Also, I unplugged the snack bar. I would’ve never thought that plug belong to the snack bar. At checkout I was billed over $50. Because the bar was unplugged. Without even checking if I did take anything.

Pool a Paris

Cuatomwr aervice bot good. Room had bad equipment