Quality Inn & Suites Chattanooga-East Ridge

Comfortable bed and clean bathroom, as well as friendly staff. Corridors and elevators were not in good condition. Some fixtures were damaged and carpet is very old

easy check in and comfortable. Needs updates. was good for us, it was close to the funeral location.

Looks like they could be in the process of remodeling. Not nearly as nice as the picture shows. That's often typical for a hotel. It was comfortable. Very little for breakfast. We were trying to travel cheap so can't really complain.

It was really bad, specially when the phone rings at 1 am 3 times when I picked up the call nobody saying anything, my girlfriend got really scared, that's something first time happening, I will never stay at the same place ever

Elevator was broken, the room smelled bad, and when I asked for any restaurants (even fast food) nearby, I was told they had no idea but offered me the delivery pizza coupon they had but didn’t know where it was. They weren’t rude, and the hotel was quiet at least so I could sleep well enough after I got past the smell.

Enjoyed the stay and the beautiful staff. Wonderful peeps!

Our GPS took us to wrong Inn to start with so i confirmed the stay. When we realized the correct Inn it was too late for a refund. The staff was very friendly!! The room...mold on the ceiling above the shower, drain clogged in the shower, toilet seat loose, skimpy on the towels, but did allow us to come up and get more. Fridge did not work. Not enough outlets in the room, there was a large extension cord for the tv area. Large crack in the window. Prank calls plagued our room starting at 230am...ridiculous! Breakfast was skimpy, but ok. On a very positive note the bed was super comfortable and the water pressure in the shower was nice.

Properties old that was comfortable need some refurbishing staff is very friendly though

Stay was pleasant. No continental breakfast available.

Property was dated, need updates elevator only worked 1st & 3rd floors there was a sewage leak during the visit. Friendly staff

This was basically the cheapest hotel I could find on short-ish notice. You definitely get what you pay for with this one. The "secure" doors to the outside were constantly open which didn't make us feel safe. One elevator was broken and the other one was extremely scary. There was a major water leak on the first floor, so the carpets were wet and smelly. The gym was sparse and dirty. The staff(other than the woman at the front) were not especially helpful. I'm skeptical that our room was cleaned properly as the coffee supplies were not only missing, but the cups on the coffee station had been used and were very dirty. The breakfast offerings were minimal and of poor quality. Suffice it to say, we will not book here again.

My family and I stayed for 12 days, we never received daily housekeeping, the curtains had mold on them, the shower curtain had mold, one of the bed had blood stains on the mattress cover, the pillows were all flat and very old, the sheets and pillow cases were stained yellow, there was no hairdryer, which we were supposed to have, one of the lamp shades had stains on it, the rooms had damp carpet around the fridge, the Wi-Fi was horrible, at night the AC wouldn't cool the room down, one elevator didn't work, there's one elevator that opens the door when it's still moving and when it stopped the floor was uneven with the door. So many things were out of order, the so called laundry room was in terrible condition, I would never wash or dry clothes there. The change machine was out of order, the ice machine was out of order, it took them a week just to clean the pool, there was green stuff in the water. The lobby was like a sauna, and the lobby doubles as a breakfast room smh, breakfast consists of toast and if you're lucky you can get a boiled egg, there's no jelly, the machine for waffles wouldn't work, a lady had to come and skake it and then one big goop dropped out, the cereal was in like a closet room and it looked like stale cereal that they never put out for breakfast, the coffee was horrible. This place needs the health department to come and shut it down.

Lady at front desk was nice. Rooms smelled like someone spilled fabuloso or carpet powder in it. So strong of smells that my nose hurt. On the 1st room there was someone already in it. The second made our eyes water with the smell, same with the third. The desk staff did put us in a suite that had a living room and bed room. After this and a terrifying elevator ride each time the bed room was just far enough from the hall at least to be tolerable with the window open. Comforter/decorative topper was stained and the down type blanket had a over all yellow tint. The pube on the counter did not help either. We just tried to touch as little as possible at that point since it was super late and I had two sleepy kids. Got some nice whifs of marijuana around 2AM from our open window. Luckily it didnt wake the kids. Breakfast was uncomfortable (lack of AC) and the waffles tasted weird. I can not recommended this hotel OR the location.

Good for the price. TV was ridiculously hard to figure the right input since most motel tvs never have the factory remote that comes with them, almost gave up and asked for a room with a working tv but figured it out. Building is old and showing it's age but room was clean. the surrounding area seemed a bit sketchy but again it was good for the price

My room was double-booked. I initially had a room adjacent to my family, as I had requested. But I noticed the room looked a little lived-in (messed up pillows and covers, a take out bag with napkins). I assumed these things had been missed during cleaning but thought nothing more of it since we were only staying for one night, and it seemed okay otherwise. I checked the rest of the room and there was no luggage. Left my bag in the room and then left the room for an hour or so. When I came back and was about to walk in, there was a guy walking out of the room. He said someone had left their bag in his room, and there was a woman in the room as well. I had to grab my bag and go back to the front desk to be assigned a new room. The front desk attendant acted confused because the system said the original room was under my name. Either way, I was assigned a new room at the end of the hallway directly across from the elevator. Later my room card was deactivated and I had to go back to the front desk to have to re-activated. Also the rooms and halls had an unpleasant musty smell. No A/C in the halls/waiting area/front lobby/breakfast area. Breakfast was included but by the time we got there there was no more coffee, not even decaf. They had some hard boiled eggs sitting out but they were scorching hot to the touch. We put them in cups of ice water to cook them down... Overall would not stay here again.

Room was filthy. There were crumbs and bugs in the bed, lots of people living there what seemed to be long term. Breakfast was boiled eggs and bread.

Nice stay for one night

The elevators don’t work. The security door doesn’t close all the way on the side door, so I didn’t feel very safe. The room was fine clean and comfortable.

Would give a ZERO (0) star review, but that's not an option! Didn't speak much English at all, and NOT friendly. They originally refused to accept the price that we got from online company. Then after waiting 45 minutes for online company to speak to the hotel about their agreement, then the hotel finally agreed. But then when we went to check out they attempted to keep part of our deposit but ended up getting all of it. Also, it was NOT clean/ smelled bad in hallways. Also left dairy products just sitting out on counter (instead of keeping them chilled) during Continental breakfast

Close to the ball field