Quality Inn & Suites Spring Lake - Fayetteville near Fort Bragg

The facility certainly needs an upgrade. The elevator button on the first floor is in the wall about two inches which is concerning for electrical safety. The entire hotel has a different smell to it. The elevator floor is cracked and a tripping hazard. The pool is green. It may not be open yet for the season but it was definitely disgusting to see and smell. Cover it when it is out of season. The efficiency does NOT have anything to use such as utensils, plates, cups or pots or pans for the stove top which makes paying for an efficiency useless. Asking for towels, since there was only literally 2, was frustrating. The front desk staff was obviously annoyed and said that they probably don't and to not expect any. I did get two but it was seemed like i was inconveniencing her. Any questions were definitely a bother to them. There is no coffee for breakfast. The machine was broken and breakfast staff said it was broken for quite awhile. All you could do was use coffee tea bags with hot water. We definitely NOT recommending to a family unless you are desperate.

Amazing great host at counter

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The only reason I gave it a 3 star was because of the female employee Gabi/Gabby I believe her name was. She was amazing and went above and beyond for us to help fix my mistake of booking the wrong date. The hotel is dated and not really clean. There was a stain on the ceiling that was either blood or feces. There were drunk loud people at all hours of the night and early morning. Just felt dirty and run down & I would not trust the elevator.

Was beyond gross

It was stinky , the rooms was never up to par

Hotel is dated

Third time staying there and it is always clean and I have no problem.

Staff is always great here

Everything was good

The staff is the best

Staff is always very welcoming and polite

Great service. Had a injury and was very accommodating. Grat staff

The environment was highly inappropriate and unacceptable. There were cockroaches, a blanket stained with lipstick, and an overall unfriendly atmosphere. Outside our room, a man and woman were engaging in intimate behavior in a public space. We were a family of five, including three children, and had booked two rooms. However, due to these issues, we ended up using only one room. Although the attendant tried to assist, the conditions made it impossible to stay comfortably.

Great stay!!!

Attentive and professional.

Was very clean and likes pool / hot tub

We noticed in our room, there was tape on the wall with hair strands. The bathroom door was off the bottom hinge and when opened, would hit the sitting person's knees. Who puts a bathroom door in this spot??. The hallway had the same candy on the carpet for the 4 days we were there. The sink counter is too high.. I am 5'2" and could barely reach over it. All showers should have one handicap bar to step out of the tub. Our tub was very slippery. All showers should have the hose attachment so the height of the water spray can be adjusted up/down. I could not reach the shower head to make an adjustment unless i stood on the top edge of the tub. I did appreciate the front counter staff....they were special.

Started out with hair all over the tub and shower and a bug on the floor in the bathroom. Ended up with me leaving at 5am because the roaches decided to come out. Went to tell person in lobby but nobody came so I left and went to another hotel. This place is really gross, smells of weed and cigarettes & is not clean AT ALL. Looking at reviews, looks like this is a common thing.

Great stay!!!