Residence Inn by Marriott Austin Downtown/Convention Center

Poor service and be careful with the finance they will charge you incidental on every day and you will not get your money back until you call them.

The staff was extremely nice and made us feel at home and ro Would most definitely

Car window broken. The room was VERY dark, had to use phone flashlight to get around room.

Perfect location and excellent service.

good property

Nice, clean. Very courteous staff. Would stay again

Fabulous location and yummy breskfast

Great staff, great breakfast, great location. One of our favorite stays in any city.

Parking fees were out of the normal range- $69.00 a night is extremely pricy.

Very clean, excellent staff.

The cleanest place we have ever stayed. The staff was top notch, with no room for improvement. We are difficult to please. This Residence Inn exceeds expectations!

Xyz

We were able to walk to most places. Valet parking is $75 per day outrageous. No plugs next to the bed for cpap machines.

Was great, clean and well furnished with very nice design. Only thing i didn't like is the odors in my room 809, it seemed like a dirty old locker room. And the main entrance has way too much febreeze or some other strong scent. I also found the temperature too cold in the main entrance lobby. Other than that it was a very nice hotel.

Overall a good stay. Fridge didnt work right in first room, so they moved us quickly and conveniently.

I loved the rooms! Having a full fridge and kitchenette was a money saver. The cleaning staff were amazing and so kind! The front desk staff felt a little cold and were not as friendly. No smiles from them. The valet was not great as we were ignored and had to get a manager at 3am to get our car. My husband had to be at the airport early for a flight. It was very annoying since it wasn’t busy at 3am. The guest laundry was very convenient as we had been travelling around the state. The room I was staying in was too hot for me and I could not set the air conditioning any lower. I live in the Arctic and I need good air conditioning to keep me cool. Especially when visiting Texas. Be warned, if you need to leave early like I did due to an emergency they will not want to refund you if you pay in advance. I suggest paying at the end of your stay. That situation just added to the stress I was already going through. Personally, I would not stay there again but would try to find a similar hotel with a kitchenette and guest laundry.

The room was delightful—clean, comfortable, and quiet. The breakfast buffet every morning was incredible. Also loved the friendliness of every staff member we encountered. They were always helpful and seemed so genuine. My only complaint is the fact that we were required to use valet service for our rental car. This meant that every time we needed to go out, we had to wait for the valet to retrieve the car. But having said that, the valet staff were terrific, but I would have preferred to park on my own. The parking was pricey, it would have been nice to have some sort of a discount for a stay that lasted more than 2 nights.

Great place to stay

Everything from check in to check out was great. The hotel is nice and clean, comfy beds, delicious breakfast, friendly staff and the restaurant and bar had great food options. We enjoyed everything!

Everything was very nice and clean, the staff was great. However, in contrast to other fairly upscale city hotels we have stayed in, the sound insulation wasn't great. We were on the 7th floor and the street noise still really penetrated. I imagine rooms lower down would have been even worse. Scruffy neighborhood.