Residence Inn by Marriott Boston Downtown / South End

Hotels
8,8
/10
Very Good
931 reviews

What Guests Say About Their Stay

Sohil
10,0
/ 10
Enjoyed our stay. Staff was welcoming and helped us to check in early as soon as room was available. Rooms were clean as well.
Natasha
10,0
/ 10
The hotel is well maintained and very clean. We stayed in a one bedroom suite which was large and well appointed for anything you needed. I rate this 5 stars and would stay here again. There are just 2 things that I felt could be improved. The bar was closed during our stay due to no bar tender which I wish I had known ahead of time. We had selected this hotel as a central location with the intention of family joining us to celebrate our daughters graduation and having a few drinks the night before but unfortunately we couldn’t do this. Secondly our bathroom was a wet room, the central drain was useless and as soon as you shower the bathroom fills with water that doesn’t drain away. The bathroom is somewhat unusable until the maid comes in to mop. Even using all our towels each day to mop the water up it wasn’t enough. If this bathroom was used for small children or people with disabilities I feel this could be a slip hazard.
ALETHEA
10,0
/ 10
Very updated property. Had no complaints staff was very friendly and facilities was great.
In the Area
See Map
2001 Washington Street, Boston, Suffolk County, Massachusetts, United States, 02119

Main Facilities

Read More
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Residence Inn by Marriott Boston Downtown / South End is a good choice when you are visiting Boston. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Residence Inn by Marriott Boston Downtown / South End

2001 Washington Street, Boston, Suffolk County, Massachusetts, United States, 02119
Discover More Places
Others Residence Inn by Marriott Boston Downtown / South End
Others 2 Residence Inn by Marriott Boston Downtown / South End

Discover More About Residence Inn by Marriott Boston Downtown / South End

Location


Staying at Residence Inn by Marriott Boston Downtown / South End is a good choice when you are visiting Boston.

About Residence Inn by Marriott Boston Downtown / South End

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Residence Inn by Marriott Boston Downtown / South End.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Residence Inn by Marriott Boston Downtown / South End is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Residence Inn by Marriott Boston Downtown / South End is the right place to stay.

All facilities in Residence Inn by Marriott Boston Downtown / South End

Others Residence Inn by Marriott Boston Downtown / South End
Others

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • 24-hour Receptionist

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

General

  • Parking

Nearby Facilities

  • Grocery

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Residence Inn by Marriott Boston Downtown / South End

Important Note
  • Secured valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Tax ID - C0015490351
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • This property is professionally cleaned
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Residence Inn by Marriott Boston Downtown / South End
135
Number of floors in Residence Inn by Marriott Boston Downtown / South End
6
Another facilities in Residence Inn by Marriott Boston Downtown / South End
Others, Smoke-free area, Safety deposit box, Coffee/tea in lobby, Laundry service

Frequently asked question in Residence Inn by Marriott Boston Downtown / South End

What are available facilities at Residence Inn by Marriott Boston Downtown / South End?
There are top facilites at Residence Inn by Marriott Boston Downtown / South End such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Residence Inn by Marriott Boston Downtown / South End?
The standard check-in time at Residence Inn by Marriott Boston Downtown / South End is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Residence Inn by Marriott Boston Downtown / South End provide breakfast?
Yes, Residence Inn by Marriott Boston Downtown / South End provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Residence Inn by Marriott Boston Downtown / South End?
Residence Inn by Marriott Boston Downtown / South End is a 3.0-star hotel.
How many floors does Residence Inn by Marriott Boston Downtown / South End have?
Residence Inn by Marriott Boston Downtown / South End has 6 floors.
See All

More Reviews from Other Guests in Residence Inn by Marriott Boston Downtown / South End

8,8
Very Good
From 930 reviews
Cleanliness

9,2

Room Comfort

9,2

Service and Facilites

9,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Residence Inn by Marriott Boston Downtown / South End

Number of reviews per page
20
40
Top reviews
Sohil
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Enjoyed our stay. Staff was welcoming and helped us to check in early as soon as room was available. Rooms were clean as well.
Soe Soe
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Xxx
Amanda
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The valet parking service lost our car keys after having hit the gate when giving us our vehicle and when we asked about it they then told us there was nothing they could do about it.
Natasha
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is well maintained and very clean. We stayed in a one bedroom suite which was large and well appointed for anything you needed. I rate this 5 stars and would stay here again. There are just 2 things that I felt could be improved. The bar was closed during our stay due to no bar tender which I wish I had known ahead of time. We had selected this hotel as a central location with the intention of family joining us to celebrate our daughters graduation and having a few drinks the night before but unfortunately we couldn’t do this. Secondly our bathroom was a wet room, the central drain was useless and as soon as you shower the bathroom fills with water that doesn’t drain away. The bathroom is somewhat unusable until the maid comes in to mop. Even using all our towels each day to mop the water up it wasn’t enough. If this bathroom was used for small children or people with disabilities I feel this could be a slip hazard.
Read More
ALETHEA
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very updated property. Had no complaints staff was very friendly and facilities was great.
Joelvito
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice place
Bianca
icon-Business
Business
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

If maid service is every other day, the room should look and feel as it did when I checked in. Towels were not hung, no shower mat, no make up remover, no refill on in room coffee, creamer, etc. on day 2. It is day 4 and the room looks like check in. I'm aBonvoy member and the TV never displayed my name. First it was Kari, now it's Myriah. I was not able to turn on the TV when I first arrived, some loose wire/cable issue after changing batteries in the remote first only to learn that was not the reason the TV didn't come on. This visit was much different than in the past. I'm wondering if management has changed or if they don't have the same maintenance and service standards.
Read More
alison
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Every thing was great
Shannon
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I did not realize the close proximity to the notorious Methadone Mile. Although I was not accosted by homeless individuals, the rampant drug use was readily visible.
Rosanne
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was very nice, spacious. Breakfast choices were also good. However, housekeeping was inadequate. Room was cleaned on request, however, linens were not changed and had to be rerequested. Also, property location was very noisy.
Susan
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel was very convenient for the Boston Marathon. Staff were pleasant and helpful.
Cynthia
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The suites are big and very well maintained.
Kisha
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff was very friendly and accommodating. Breakfast staff was very attentive and were amazing.
Anna
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel and staff were great! There is not much to do outside the hotel.
Joseph
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Stay was fine. Only downfall is that they mandate a valet and walls are paper thin. I heard all traffic outside, views weren’t great and we got complaints about our toddler walking in the room for “stomping”.
Stephanie
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel and amenities. The kitchen was stocked with a full sized refrigerator, microwave, stove top, dishes and a dishwasher. Great for families. The location wasn’t the best, but not bad. A little south of the touristy parts of Boston, and about 1/2 mile from the closest Transit, but there’s a couple of bus stops just outside the hotel.
Read More
Batese
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent and majesty
Saira
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We stayed there for three nights. It was close to northeastern University campus. Dining options are within walkable distance. Also there’s a grocery store within walking distance. The rooms are clean. They have a full refrigerator, microwave, oven plates, glasses, and a full kitchen.
David
icon-Business and Leisure Family
Business and Leisure Family
6,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The valet was very accommodating but the front desk person was not there for about 10 minutes when I was checking in.
roger
icon-Leisure
Leisure
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great stay
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Residence Inn by Marriott Boston Downtown / South End

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.