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Residence Inn by Marriott Richmond Downtown
Hotels
8,8
/10
Very Good
210 reviews
What Guests Say About Their Stay
Verified traveler
10,0
/ 10
Great stay, very clean, spacious room. Very pleasant all around with friendly customer service. Breakfast didn’t accommodate for allergies. Lots of cross contamination. Had to go elsewhere for food.
Norman
10,0
/ 10
Hotel clean, staff professional and friendly. Please put the benga blocks and corn hole game away at 11pm. People were very noisy playing these games outside our window in the courtyard until past 1am.
Amber
10,0
/ 10
I loved the stay, it was only shadowed by lack of staffing that resulted in our room not being ready past check-in time and having to take a slightly smaller room instead since we had dinner plans and couldn't wait. Lack of staff also resulted in the bar/coffee area being closed on a Saturday. The staff that was there was very apologetic and lovely.
In the Area
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1320 E Cary St, City of Richmond, Virginia, United States, 23219
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Residence Inn by Marriott Richmond Downtown
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What's around Residence Inn by Marriott Richmond Downtown
1320 E Cary St, City of Richmond, Virginia, United States, 23219
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Location
Staying at Residence Inn by Marriott Richmond Downtown is a good choice when you are visiting Richmond.
About Residence Inn by Marriott Richmond Downtown
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Residence Inn by Marriott Richmond Downtown.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Residence Inn by Marriott Richmond Downtown exclusively for you.
Residence Inn by Marriott Richmond Downtown is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Residence Inn by Marriott Richmond Downtown is the right place to stay.
All facilities in Residence Inn by Marriott Richmond Downtown
Others
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Safety deposit box
Hotel Services
- Laundry service
- Express check-in
- Luggage storage
- Express check-out
- 24-hour Receptionist
General
- Smoking area
- Fireplace in lobby
- Banquet
- Terrace
Food and Drinks
- Bar
- Breakfast
- Snack bar
Business Facilities
- Meeting facilities
- Computer station
- Business center
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
In-room Facilities
- TV
Nearby Facilities
- Grocery
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Residence Inn by Marriott Richmond Downtown
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Valet parking fee: USD 49 per night (in/out privileges)
- Pet fee: USD 100.00 per accommodation, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
16:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Residence Inn by Marriott Richmond Downtown | 75 |
Number of floors in Residence Inn by Marriott Richmond Downtown | 6 |
Another facilities in Residence Inn by Marriott Richmond Downtown | Others, Coffee shop, Coffee/tea in lobby, Safety deposit box, Laundry service |
Frequently asked question in Residence Inn by Marriott Richmond Downtown
What are available facilities at Residence Inn by Marriott Richmond Downtown?
There are top facilites at Residence Inn by Marriott Richmond Downtown such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Residence Inn by Marriott Richmond Downtown?
The standard check-in time at Residence Inn by Marriott Richmond Downtown is starting from 16:00 - 00:00 while the latest check-out time is at Before 12:00
Does Residence Inn by Marriott Richmond Downtown provide breakfast?
Yes, Residence Inn by Marriott Richmond Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Residence Inn by Marriott Richmond Downtown?
Residence Inn by Marriott Richmond Downtown is a 3.0-star hotel.
How many floors does Residence Inn by Marriott Richmond Downtown have?
Residence Inn by Marriott Richmond Downtown has 6 floors.
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More Reviews from Other Guests in Residence Inn by Marriott Richmond Downtown
Overall Ratings & Reviews Residence Inn by Marriott Richmond Downtown
Other sources (210)
8,8
Very Good
From 210 reviews
Cleanliness
9,4
Room Comfort
9,4
Location
10,0
Service and Facilites
9,2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Residence Inn by Marriott Richmond Downtown
Number of reviews per page
20
40
Top reviews
Alena
Leisure
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very nice, clean and well kept hotel. Comfortable bed
Verified traveler
10,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great stay, very clean, spacious room. Very pleasant all around with friendly customer service. Breakfast didn’t accommodate for allergies. Lots of cross contamination. Had to go elsewhere for food.
Elizabeth
Leisure with Friends
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great place for our one night stopover.
Jean
Leisure
6,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I spent 5 nights at this property and had to ask repeatedly for Housekeeping services. Dirty glassware in the cabinet and greasy fingerprints on the cabinets. They finally arrived on my 4th night after my third request. Suddenly, items that should have been there from the beginning, arrived (hand soap, for example). The breakfast food was below par (fake eggs) and very limited for GF customers. I won’t stay there again (was visiting family in the city).
Read More
Jasmine
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Loved our stay!
Holly
Leisure Family
6,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The property was nice and the downtown location was decent. Staff was friendly. However, the band playing outside my window in the courtyard until 10:00 was not. I support musicians, but if I wanted live music, I'd go to a bar. This is Downtown Richmond, not a tropical resort. The band was literally playing for 4 people, and the rest of us had to hear it as I tried to sleep in preparation for an early morning.
There is no onsite parking. Valet is $44. You can pay $14 for a garage across the street or walk to a free parking garage a block down.
Finally such a small thing that makes a big difference in my day is coffee in the morning. There is no coffee available until 7:00 am on the weekend. Yes, I could make it in my room, but it's junk and it wakes up my kids. Please, all hotels everywhere, have coffee available.
Read More
Steven
10,0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Great location. Very nice and friendly.
Panduranga
Business
10,0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Excellent
Don
Leisure with Partner
10,0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Very clean and pleasant....we will stay there again...Thank-you!
Elie
8,0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Nice property, parking was a bit of a hassle, you have to pay $14 per night every time you parked. A bit inconvenient.
dennis
8,0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Having just finished a 2 week stay, my wife and I agreed we like this hotel quite a bit. Our king bed studio was spacious, in good quality, and clean. The bed and bedding were noticeably nice. Good fridge and cooktop, fine with cups and plates, could use a few more kitchen items (more pots and pans, colinder, etc). Hotel breakfast just okay.
Parking available in the structure across the street, as well as excellent valet team.
Overall, much better than several other hotels with kitchen suites.
Recommended, and we've already booked our next stay.
Read More
Ericka
Leisure Family
8,0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
The property is located in a great area. The state capital building and the historic clock tower are within walking distance. Front desk staff were very friendly and professional. The room was nice. However, the couch cushions and pillows are ready to be replaced or steam cleaned.
Stephanie
Leisure Family
8,0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Very busy area.
Dee
8,0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
When we arrived our room wasn’t ready and we were given a smaller room.
Alexis
8,0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Only stayed one night and The hotel was average. Could have been cleaner as there were old stains on walls, carpet, and chairs. There was also a sewage smell in the bathroom. Our first hotel room had a stain on the sheet but they quickly moved us to a new room. Staff and service is definitely their strong suit.
To be honest the hotels in Richmond with great reviews and cleanliness are just few and far between. Would stay here again if I go back to Richmond
Read More
Kris
Business
6,0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
I stay here all the time for business. I have a few issues with this location after many stays. First the noise, late at night, the loud motorcycles and cars showing off outside is really becoming a problem. Nothing like waking up at 2am with someone revving their engine. This particular stay, the water pressure was super low in the shower. I had to basically stand directly underneath it. Luckily it was at least hot. Lastly, the room is always warm no matter how low you turn down the thermostat. I want to sleep COLD!
Read More
Mahalakshmi
10,0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Good location, great place and great staff
Diana
6,0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
The employees are super nice and helpful. The pillows though aren't very comfortable and they didn't have extra pillows to give if you needed extra. Location is in the downtown area. It's kid friendly as there was something fun in the court yard to do.
Carol
10,0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
The service was excellent
Norman
Leisure Family
10,0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Hotel clean, staff professional and friendly. Please put the benga blocks and corn hole game away at 11pm. People were very noisy playing these games outside our window in the courtyard until past 1am.
Number of reviews per page
20
40
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Overall Ratings & Reviews Residence Inn by Marriott Richmond Downtown
Other sources (210)
8,8
Very Good
From 210 reviews
Cleanliness
9,4
Room Comfort
9,4
Location
10,0
Service and Facilites
9,2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Residence Inn by Marriott Richmond Downtown
Number of reviews per page
20
40
Top reviews
Alena
Leisure
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very nice, clean and well kept hotel. Comfortable bed
Verified traveler
10,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great stay, very clean, spacious room. Very pleasant all around with friendly customer service. Breakfast didn’t accommodate for allergies. Lots of cross contamination. Had to go elsewhere for food.
Elizabeth
Leisure with Friends
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great place for our one night stopover.
Jean
Leisure
6,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I spent 5 nights at this property and had to ask repeatedly for Housekeeping services. Dirty glassware in the cabinet and greasy fingerprints on the cabinets. They finally arrived on my 4th night after my third request. Suddenly, items that should have been there from the beginning, arrived (hand soap, for example). The breakfast food was below par (fake eggs) and very limited for GF customers. I won’t stay there again (was visiting family in the city).
Read More
Jasmine
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Loved our stay!
Holly
Leisure Family
6,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The property was nice and the downtown location was decent. Staff was friendly. However, the band playing outside my window in the courtyard until 10:00 was not. I support musicians, but if I wanted live music, I'd go to a bar. This is Downtown Richmond, not a tropical resort. The band was literally playing for 4 people, and the rest of us had to hear it as I tried to sleep in preparation for an early morning.
There is no onsite parking. Valet is $44. You can pay $14 for a garage across the street or walk to a free parking garage a block down.
Finally such a small thing that makes a big difference in my day is coffee in the morning. There is no coffee available until 7:00 am on the weekend. Yes, I could make it in my room, but it's junk and it wakes up my kids. Please, all hotels everywhere, have coffee available.
Read More
Steven
10,0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Great location. Very nice and friendly.
Panduranga
Business
10,0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Excellent
Don
Leisure with Partner
10,0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Very clean and pleasant....we will stay there again...Thank-you!
Elie
8,0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Nice property, parking was a bit of a hassle, you have to pay $14 per night every time you parked. A bit inconvenient.
dennis
8,0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Having just finished a 2 week stay, my wife and I agreed we like this hotel quite a bit. Our king bed studio was spacious, in good quality, and clean. The bed and bedding were noticeably nice. Good fridge and cooktop, fine with cups and plates, could use a few more kitchen items (more pots and pans, colinder, etc). Hotel breakfast just okay.
Parking available in the structure across the street, as well as excellent valet team.
Overall, much better than several other hotels with kitchen suites.
Recommended, and we've already booked our next stay.
Read More
Ericka
Leisure Family
8,0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
The property is located in a great area. The state capital building and the historic clock tower are within walking distance. Front desk staff were very friendly and professional. The room was nice. However, the couch cushions and pillows are ready to be replaced or steam cleaned.
Stephanie
Leisure Family
8,0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Very busy area.
Dee
8,0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
When we arrived our room wasn’t ready and we were given a smaller room.
Alexis
8,0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Only stayed one night and The hotel was average. Could have been cleaner as there were old stains on walls, carpet, and chairs. There was also a sewage smell in the bathroom. Our first hotel room had a stain on the sheet but they quickly moved us to a new room. Staff and service is definitely their strong suit.
To be honest the hotels in Richmond with great reviews and cleanliness are just few and far between. Would stay here again if I go back to Richmond
Read More
Kris
Business
6,0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
I stay here all the time for business. I have a few issues with this location after many stays. First the noise, late at night, the loud motorcycles and cars showing off outside is really becoming a problem. Nothing like waking up at 2am with someone revving their engine. This particular stay, the water pressure was super low in the shower. I had to basically stand directly underneath it. Luckily it was at least hot. Lastly, the room is always warm no matter how low you turn down the thermostat. I want to sleep COLD!
Read More
Mahalakshmi
10,0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Good location, great place and great staff
Diana
6,0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
The employees are super nice and helpful. The pillows though aren't very comfortable and they didn't have extra pillows to give if you needed extra. Location is in the downtown area. It's kid friendly as there was something fun in the court yard to do.
Carol
10,0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
The service was excellent
Norman
Leisure Family
10,0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Hotel clean, staff professional and friendly. Please put the benga blocks and corn hole game away at 11pm. People were very noisy playing these games outside our window in the courtyard until past 1am.
Number of reviews per page
20
40