Suburban Studios Fort Smith

There was something smeared on the wall in between the bed and nightstand towards the window side. Had to look at it every time we turned on the light. Very unattractive. Bed had a high side and was uneven. Other than that it was very quiet and nice overall.

Smelled funny but worth the stay for the price. Would stay here again. Definitely pet friendly since most people had their dogs.

Not what it used to be

It was alright.

Don’t, just don’t. Tired and worn out. Very depressing. No coffee in rooms; coffee machine in the lobby was broken. Phone didn’t work.

Check in was fast and easy.

Depending on who works front desk

I checked in and went up to the third floor only to find that the lock or key card did not work. Got reassigned a different room only to walk in to a strong smell of Marijuana in the bathroom. By day 3 it was barely noticeable... The room was otherwise clean, updated and nice with very comfy sheets, duvet and pillows. The bed slept well also. The fridge was already prepared cold, which was nice to get my drinks cold quicker than most other lodging places. There were no pots, pans or cooking utensils available. I dont even recall seeing silverware. There was 1 cup, plate and bowl available I believe. Coffee was downstairs but was out of order. Thankfully Dunkin Donuts was in short walking distance. Overall, it was worth the cost and plus some in comparison to the other overpriced options in the area.

Immediately smelled of animals as you walked in. Eyes and lips started burning due to having pet allergies. Started to check in but it was not tollerable. I could not see myself staying there for 3 nights without ending up in the ER. Taylor, the clerk said "I would need to contact expedia for a refund and that they wouldnt have an issue with it since it was through a third party." Contacted expedia and they said hotel would not cancel or refund on there part. I never even checked in. Expedia shouldnt pay that property, promote them, and should just refund me at least two or the three nights since i did have to cancel the day of. Even though that place is completely nasty. Dont read the reviews on expedia, they are misleading. Expedia and Choice hotels should be embarrassed by this.

The rooms were nice size but the sofa, chairs and carpet were pretty raggedy. It was still a fair value.

drug activity and could smell people smoking drugs

Great clean place with cavernois hallways. I arrive after 1 AM and the desk was closed. I called and woke the clerk up, but he came right there and checked me in. He was very pleasant considering he had been in bed. All staff was nice and the long-term guests (being an extended stay place) were friendly. The room was clean and it was nice to have a toaster in the room, as well as the full fridge, dishwasher, cooktop, etc. One drawback was that there were no USB ports for phones and other devices.

Nice hotel at a great price. It is dog-friendly, so if you are not a dog person or are sensitive to dogs, just be mindful of this when making your reservation. It is in a good location and easy access to stores and food. Good area. Will stay again.

Expedia did not process reservations correctly so unable to check in although paid for room As a result we never stayed here

I would have given a better rating but I couldn’t stand the carpet smell. We woke up with a headache.

The African American lady in the back should be fired very unprofessional I am also African American

Very clean very comfortable and very polite. I really appreciate you guys. Thank you. We’ll be coming back to stay.

Clean and nice. Didn’t require anything extra. The only thing that would have made it any better would have been trailer parking, I travel for work and pull a trailer with equipment so trailer parking would have been the only thing I would have changed. It wasn’t even a big deal though. Clean room, clean bed, and hot shower what more do you need.

We had a decent stay, we liked that we didn’t have to eat out every meal because of the kitchenette, but on the last day we noticed a roach on the door lock, then housekeeping kept coming into the room before checkout time, they came in the first time a little after 9 am so I asked “is checkout at 11?” She responded “yeah, but I thought you were gone” then came back while we were loading the luggage cart around 10:15 am then not 5 minutes later the manager came up and asked if we were going to check out today, my boyfriend got irritated, he told me it’s 10:19 we still have 40 minutes if we needed it and he doesn’t know why we have to be rushed. Not sure if we would go back, there was a banging sound that kept going on morning and night, but we assumed it was probably just someone “getting down” since we were there during Valentine’s Day weekend. If we hadn’t been rushed out, it would have been a better experience, but they kept walking in, what if we would have been “getting down” that would have been embarrassing lol

Wi- fi does not work reliably at all. It went out every day I was there. Then they the guest to call tech service so the staff does not have to wait on line.