The Venetian Prestige Club Lounge

Staff was amazing and very accommodating. Beautiful hotel

Construction was inconvenient necessitating moving elevators but otherwise the experience was great!

The staff were wonderfully helpful and always super friendly

Awesome vacation spot

Good

Beautiful property

We spent four nights in a Prestige Club Grand King Suite on the Palazzo side. Originally we had booked Venetian but were informed by a phone call days before our trip that the lounge on that side was going to be closed for renovations. On arrival around 4pm we were offered bottled water but no Prosecco as advertised. Our room was to come with a pre arranged comped fridge to make up for the lack of wet bar/fridge that the Venetian room had. It had not yet been ordered. After a reminder it came later that night. When we arrived at the lounge for cocktails and canapés it took over one hour after we were seated and orders taken to be served. People were going up to the bar and being served far more complex drinks than my bourbon and soda while we still waited. Twice a server asked if we had ordered. Our own server just kept saying it was coming. I have mobility issues and am unable to sit at the bar. Drinks eventually came and were adequate. The line for canapés was ridiculous. I can only think that they crammed all the Venetian guests and Palazzo into one overcrowded group. Not relaxing at all. They turned on the electric piano but declined to turn off the overhead music which was jarring. The servers on that Sunday evening seemed more interested in chatting up guests at the bar than doing their jobs. Dirty plates were piling up, trays of food were not replenished in a timely fashion. Service improved on the next three days, but lineups remained an issue.

i expected better service from the premiere. First the security guard sends us on a wild goose chase, and then the hotel tries to bill us for parking TWICE. Then the premiere room had burned out light bulbs, clocks set to the wrong time, stuff i might expect at some flophouse motel.

Good, but better on the Belagio side

We will stay with you whenever we re-visit Vegas. All good

I expected more out of this hotel. It felt like the property was old and dated. Check in took forever, even at 10pm. The city view from my junior suite was not spectacular. While it’s on the strip, I feel like it’s a bit farther away from the center of the strip. It was not what I expected. I ultimately expected more out of this hotel and was disappointed.

Everything

The Venetian is a very good property.

Loved the privacy and Prestige Club treatment for its guests

We had a king suite with the prestige club package and it was wonderful. Our room was gorgeous with a great view and the cocktails and food were so good. Also, every staff member we interacted with was super kind and accommodating. I didn’t love how early the pool closed but it really did not hinder our experience.

Loved the breakfast and appetizers in the lounge, and the separate check in and check out, which is great when the lines are long. Great hideaway from the smoking masses on the casino floor!

Great time

The hotel was so clean and quiet, and they do have the BEST coffee in Las Vegas.

The staff made the difference, we are seniors your staff went above and beyond to help us. Concierge Ashley and Mark in the Prestige Club Lounge helped us with return airline bookings, Claire in the dining room was a pure joy. Bill in the Casino saw us playing and inquired if we had a membership card and promptly helped us to acquire one. We love your resort and will definitely be back.

The feeling of seclusion when privacy is wanted, but on the edge of everything fun for quick getaway