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The Westin Bonaventure Hotel and Suites, Los Angeles
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The Westin Bonaventure Hotel and Suites, Los Angeles
Hotels
8,6
/10
Very Good
2.325 reviews
What Guests Say About Their Stay
shubhankar
10,0
/ 10
Closer to the most party places in LA with a great view & safer neighborhood. Would recommend this place for convenience.
nanette
10,0
/ 10
I went there for my 25th anniversary. It was close by just a few minutes away from my house. Everything was great. The person that checked us in was not very happy. He looked like he was in a bad mood. Other than that everything went well I do think that the lounge and the restaurant upstairs need updating a bit. I chose this hotel because this is where I used to come with my husband when we were teenagers.
Cheryl
10,0
/ 10
My daughter and I had a wonderfully comfortable stay. She cherished the early check-in, slept-in as she waited for me to arrive, and relished the pool on a warm day together. This made her graduation day an unforgettable experience! Thank you!
In the Area
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404 S Figueroa St, Downtown Los Angeles, Los Angeles County, California, United States, 90071
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in The Westin Bonaventure Hotel and Suites, Los Angeles
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What's around The Westin Bonaventure Hotel and Suites, Los Angeles
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404 S Figueroa St, Downtown Los Angeles, Los Angeles County, California, United States, 90071
Discover More About The Westin Bonaventure Hotel and Suites, Los Angeles
Location
The Westin Bonaventure Hotel and Suites, Los Angeles is a hotel in a good neighborhood, which is located at Downtown Los Angeles.
About The Westin Bonaventure Hotel and Suites, Los Angeles
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Westin Bonaventure Hotel and Suites, Los Angeles exclusively for you.
The Westin Bonaventure Hotel and Suites, Los Angeles is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Westin Bonaventure Hotel and Suites, Los Angeles.
All facilities in The Westin Bonaventure Hotel and Suites, Los Angeles
Others
Hotel Services
- Laundry service
- Multilingual staff
- Express check-in
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Conference center
- Meeting rooms
- Business center
- Conference rooms
- Computer station
Things to Do
- Shops
- Outdoor pool
- Spa
General
- Banquet
- Parking
- Ballroom
Nearby Facilities
- Souvenir shop
- Hair salon
- ATM/Banking
Food and Drinks
- Bar
- Breakfast
Connectivity
- LAN Internet
- Free WiFi
Transportation
- Valet parking (surcharge)
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Westin Bonaventure Hotel and Suites, Los Angeles
Important Note
- Fee for to-go breakfast: approximately USD 5 to 32 per person
- Covered valet parking fee: USD 52 per night (in/out privileges)
- Pet fee: USD 45.00 per accommodation, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: USD 500 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a carbon monoxide detector and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Westin Bonaventure Hotel and Suites, Los Angeles | 1358 |
Number of floors in The Westin Bonaventure Hotel and Suites, Los Angeles | 34 |
Another facilities in The Westin Bonaventure Hotel and Suites, Los Angeles | Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service |
Frequently asked question in The Westin Bonaventure Hotel and Suites, Los Angeles
What are available facilities at The Westin Bonaventure Hotel and Suites, Los Angeles?
There are top facilites at The Westin Bonaventure Hotel and Suites, Los Angeles such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Westin Bonaventure Hotel and Suites, Los Angeles?
The standard check-in time at The Westin Bonaventure Hotel and Suites, Los Angeles is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Westin Bonaventure Hotel and Suites, Los Angeles provide breakfast?
Yes, The Westin Bonaventure Hotel and Suites, Los Angeles provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Westin Bonaventure Hotel and Suites, Los Angeles?
The Westin Bonaventure Hotel and Suites, Los Angeles is a 4.0-star hotel.
How many floors does The Westin Bonaventure Hotel and Suites, Los Angeles have?
The Westin Bonaventure Hotel and Suites, Los Angeles has 34 floors.
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More Reviews from Other Guests in The Westin Bonaventure Hotel and Suites, Los Angeles
Traveloka (4)
Other sources (2.321)
8,6
Very Good
From 2.321 reviews
Cleanliness
9,0
Room Comfort
8,8
Service and Facilites
8,8
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Traveler Reviews The Westin Bonaventure Hotel and Suites, Los Angeles
Number of reviews per page
20
40
Top reviews
shubhankar
Leisure with Friends
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Closer to the most party places in LA with a great view & safer neighborhood. Would recommend this place for convenience.
Riaan
Business
2,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Horrible checkin experiencie - checking app had issues and only 1 person at coutee serving all guests
nanette
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I went there for my 25th anniversary. It was close by just a few minutes away from my house. Everything was great. The person that checked us in was not very happy. He looked like he was in a bad mood. Other than that everything went well I do think that the lounge and the restaurant upstairs need updating a bit. I chose this hotel because this is where I used to come with my husband when we were teenagers.
Read More
Daniel
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
This is my new stay whenever I come to DTLA!
Cheryl
Friends and Family
10,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
My daughter and I had a wonderfully comfortable stay. She cherished the early check-in, slept-in as she waited for me to arrive, and relished the pool on a warm day together. This made her graduation day an unforgettable experience! Thank you!
Joshua
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Walking distance from the bellwether
Elsa
Friends and Family
2,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Disappointing Experience – Not What I Expected from a Westin
We stayed at the Westin Bonaventure in Los Angeles for 4 days and had two connecting rooms. Unfortunately, our experience did not live up to expectations.
One of the showers in our rooms was not working upon arrival. We reported the issue right away, but despite multiple follow-ups, it was never fixed. No one offered us an alternative room, repair timeline, or even a basic apology—let alone any compensation.
Additionally, I prepaid for breakfast for the duration of our stay. However, the hotel insisted I had only paid for one day. I escalated the matter to the Manager, but instead of addressing our concerns professionally, he barely looked up from his computer and dismissed us. As a Hispanic woman traveling with her family, I couldn’t help but feel that our concerns weren’t taken seriously or treated with respect.
For a brand like Westin, this level of service was extremely disappointing. I expected better hospitality, attention to detail, and courtesy. Sadly, I won’t be staying here again—and I hope the hotel takes this as a wake-up call to improve both customer service and staff accountability.
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Ramiro
10,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Great Hotel, really went beyond my expectations, the restaurant on the top floor is a MUST!, great experience.
Natasha
10,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Very clean very good customer service
Zachary
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The hotel is beautiful. Our room was great as well.
Ocean
Leisure Family
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Highest Customer service
Eric
Friends and Family
8,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Arrival was confusing. We entered on the Southside off Flower St. cars were lined up-some were double parked. There was no apparent traffic control.
Then once we parked, we checked in at the front desk, went back to the car and unloaded, carried out luggage and bags to our room, and went back down to move/park our car. That seemed very slow and inefficient.
Finally, when we bought two salads and one lemonade to from the lobby snack bar, it cost $40. I was incredulous and shamelessly insulting. It wasn't gormet. It wasn't even on a plate. It was in prepackaged plastic.
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Kiara
Leisure Family
8,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
A bit dated but still nice. Easy to commute to nearby parks with ride share.
Tiffany
Business
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I loved the property and the staff associated with the hotel was mostly friendly and efficient. I was offered a late check out upon arrival- which was great given the conference am session i had prior to check out. Ms. Hernandez on the cleaning staff was extraordinary as were the doormen/valet! The Starbucks was conveniently located and team worked quickly to get everyone taken care of (although they didnt have all Sbucks products). A few minor points that detracted from my overall experience I think are worth noting as a business/frequent traveler 1. It was inconvenient to not be able to sign restaurant, specifically the Bonaventure Bar/Brewery and convenience shop- located on the main floor- items to the room. Apparently, even though these places shared the hotel name and were in close proximity to lobby offering the only options for a hotel guest at the pool or in need of toiletry items, they were separate from the hotel. The staff didn't seem to be held to the same standards of friendliness and efficiency as the hotel staff. The Bonaventure Bartender in particular was not a good representative of Bonvoy Marriott standards. 2. The grounds were lovely w/the exception of a huge eyesore between the pool, brewery+ outdoor gardens- storage/trash all around. 3.be amazing to offer f&b service at pool. 4. Spotty unsecured wifi bad for business traveler. 5.Prime Steakhouse closed multiple nights of biz conference- disappointing.
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Beatrice
Friends and Family
6,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Service was great but the volume on the TV kept going down which the technician easily fixed but it was a nuisance having to call to get it fixed. I happened to visit during a time when it was cold, high 60"s, so the heat was needed in the room. The 1st night the technician said it was fixed however it wasn't another technician came the next day to fix.
Read More
James
Business
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Design classic. Atlanta Records, no less.
Lisa
Business and Leisure Family
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
No thank you
Sarahi
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It has a great view and everybody around it’s nice
Omar
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very clean and helpful staff
Sumit
6,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Stay was just okay
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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