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TRU By Hilton Winchester
Hotels
9,0
/10
Exceptional
633 reviews
What Guests Say About Their Stay
Carol
10,0
/ 10
Have never had a bad experience and Tru has become our #1 favorite. Always clean, comfortable and welcoming
Koji
10,0
/ 10
We had a great experience. Although the regular check-in time was 3 PM, the gentleman at the front desk was so nice and kindly allowed us to check in at noon which was very helpful. The indoor pool was a big plus especially since it rained on Saturday. The location is very convenient and there’s a nice Japanese restaurant nearby which made dining easy. I highly recommend this hotel for anyone visiting the area.
Kimberly
10,0
/ 10
Very friendly staff, easy check-in and check-out, breakfast offered, many exterior doors so it's easy to get in and out no matter which side of the building you park on, plenty of parking, close to gas, shopping, and restaurants, dog friendly
In the Area
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118 Mercedes Court, Frederick County, Virginia, United States, 22603
Main Facilities
Read More
This accommodation offers:
Indoor pool
Parking
Elevator
Health club
Supervised childcare
24-hour Receptionist
Read More
Available Room Types in TRU By Hilton Winchester
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What's around TRU By Hilton Winchester
118 Mercedes Court, Frederick County, Virginia, United States, 22603
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Discover More About TRU By Hilton Winchester
Location
Staying at TRU By Hilton Winchester is a good choice when you are visiting Frederick County.
About TRU By Hilton Winchester
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Staying at TRU By Hilton Winchester will surely satisfy you with its great hospitality and affordable price.
All facilities in TRU By Hilton Winchester
Others
Public Facilities
- Others
- Safety deposit box
- Elevator
Things to Do
- Health club
- Indoor pool
Kids and Pets
- Supervised childcare
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
General
- Parking
Hotel Services
- 24-hour Receptionist
Business Facilities
- Business center
Accommodation Policy & General Information in TRU By Hilton Winchester
Important Note
- Pet deposit: USD 15.00
- Pet fee: USD 50 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at TRU By Hilton Winchester | 90 |
Another facilities in TRU By Hilton Winchester | Others, Safety deposit box, Elevator, Health club, Indoor pool |
Frequently asked question in TRU By Hilton Winchester
What is normal check-in & check-out time at TRU By Hilton Winchester?
The standard check-in time at TRU By Hilton Winchester is starting from From 15:00 while the latest check-out time is at Before 12:00
Does TRU By Hilton Winchester provide breakfast?
Yes, TRU By Hilton Winchester provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of TRU By Hilton Winchester?
TRU By Hilton Winchester is a 2.5-star hotel.
How many rooms are available at TRU By Hilton Winchester?
TRU By Hilton Winchester has 90 rooms in total.
What do past guests say about TRU By Hilton Winchester?
TRU By Hilton Winchester is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in TRU By Hilton Winchester
Overall Ratings & Reviews TRU By Hilton Winchester
Other sources (633)
9,0
Exceptional
From 633 reviews
Cleanliness
9,2
Room Comfort
8,8
Service and Facilites
9,2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews TRU By Hilton Winchester
Number of reviews per page
20
40
Top reviews
Carol
Leisure with Friends
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Have never had a bad experience and Tru has become our #1 favorite. Always clean, comfortable and welcoming
Koji
Leisure with Children
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
We had a great experience. Although the regular check-in time was 3 PM, the gentleman at the front desk was so nice and kindly allowed us to check in at noon which was very helpful. The indoor pool was a big plus especially since it rained on Saturday. The location is very convenient and there’s a nice Japanese restaurant nearby which made dining easy. I highly recommend this hotel for anyone visiting the area.
Read More
Kwanasia
6,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Noisy. You can hear others go in and out their rooms. Door would slam shut. Only 8 people can go in the pool. The breakfast options should improve as well.
Kimberly
10,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Very friendly staff, easy check-in and check-out, breakfast offered, many exterior doors so it's easy to get in and out no matter which side of the building you park on, plenty of parking, close to gas, shopping, and restaurants, dog friendly
Matthew
8,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The walls and ceilings were very thin. Heard a lot of stomping and noise from other rooms. Only trash can was in the bathroom.
Mary
Leisure with Partner
10,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Very colorful easy to check in, but it smelled like a sewer overflow
Renee
6,0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
I chose TRU by Hilton at Winchester because I was very happy with the Santee location.
I was very happy to see no carpet in the rooms since they allow dogs.
I was disappointed in my check in at Winchester location, rather lackluster. Did answer restaurant availability readily but didn’t say what time breakfast was served.
Breakfast: eggs and sausage were not hot-element was
not on, attendant was not properly supervised and could not understand English. Just was not up to the standards of Santee location.
Read More
Daniel
Business Family
10,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Just a really nice hotel for a weekend get away.
NANCY
Leisure with Partner
4,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Breakfast items not stocked well or inedible (oatmeal) and very few towels in room. When our room wasn’t cleaned per the schedule, we were given a 5 ft garbage bag to empty our trash can and more towels. Then we were told to put the dirty towels and garbage in the hall. This is not what we expect from Hilton.
Tricia
Leisure
10,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
I stop every time I travel south and it is consistently a great hotel and staff is phenomenal
Tommie
Leisure Family
10,0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Very nice comfortable
Kelly
6,0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Not impressed no microwave no coffee maker very limited drinking utensils very small refrigerator very small room for the same price you would get a full Suite at Homewood won't stay again at a Tru by Hilton.
Steven
10,0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
We stay at Tru every time we travel up to NY. It is clean. The staff i
Sandra
Leisure Family
10,0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Highway noise could be heard all night long.
Katrina
Leisure Family
10,0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Loved this stay.
GEORGIA
Leisure with Partner
10,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Front desk staff is always super accommodating. Property is extremely well located near exit and extremely pet friendly. Always a pleasure to be here!
Craig
Leisure Family
8,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Nice hotel, but located a little oddly. Quiet, nice room, would stay again.
Lyndsey
Leisure
10,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Excellent service and a clean room! Very nice!
Robert
8,0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
We called to notify the hotel we're going to be late due to traffic, after 2 am. The gentleman was very polite and said be safe, he'll wait. We arrived shortly after 2 am.
Breakfast needs some better options.
Coffee is good.
Karen
8,0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
We enjoyed our stay. The amenities were everything that we needed. We were disappointed that the indoor pool temperature was too cool for us to use.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews TRU By Hilton Winchester
Other sources (633)
9,0
Exceptional
From 633 reviews
Cleanliness
9,2
Room Comfort
8,8
Service and Facilites
9,2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews TRU By Hilton Winchester
Number of reviews per page
20
40
Top reviews
Carol
Leisure with Friends
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Have never had a bad experience and Tru has become our #1 favorite. Always clean, comfortable and welcoming
Koji
Leisure with Children
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
We had a great experience. Although the regular check-in time was 3 PM, the gentleman at the front desk was so nice and kindly allowed us to check in at noon which was very helpful. The indoor pool was a big plus especially since it rained on Saturday. The location is very convenient and there’s a nice Japanese restaurant nearby which made dining easy. I highly recommend this hotel for anyone visiting the area.
Read More
Kwanasia
6,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Noisy. You can hear others go in and out their rooms. Door would slam shut. Only 8 people can go in the pool. The breakfast options should improve as well.
Kimberly
10,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Very friendly staff, easy check-in and check-out, breakfast offered, many exterior doors so it's easy to get in and out no matter which side of the building you park on, plenty of parking, close to gas, shopping, and restaurants, dog friendly
Matthew
8,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The walls and ceilings were very thin. Heard a lot of stomping and noise from other rooms. Only trash can was in the bathroom.
Mary
Leisure with Partner
10,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Very colorful easy to check in, but it smelled like a sewer overflow
Renee
6,0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
I chose TRU by Hilton at Winchester because I was very happy with the Santee location.
I was very happy to see no carpet in the rooms since they allow dogs.
I was disappointed in my check in at Winchester location, rather lackluster. Did answer restaurant availability readily but didn’t say what time breakfast was served.
Breakfast: eggs and sausage were not hot-element was
not on, attendant was not properly supervised and could not understand English. Just was not up to the standards of Santee location.
Read More
Daniel
Business Family
10,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Just a really nice hotel for a weekend get away.
NANCY
Leisure with Partner
4,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Breakfast items not stocked well or inedible (oatmeal) and very few towels in room. When our room wasn’t cleaned per the schedule, we were given a 5 ft garbage bag to empty our trash can and more towels. Then we were told to put the dirty towels and garbage in the hall. This is not what we expect from Hilton.
Tricia
Leisure
10,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
I stop every time I travel south and it is consistently a great hotel and staff is phenomenal
Tommie
Leisure Family
10,0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Very nice comfortable
Kelly
6,0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Not impressed no microwave no coffee maker very limited drinking utensils very small refrigerator very small room for the same price you would get a full Suite at Homewood won't stay again at a Tru by Hilton.
Steven
10,0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
We stay at Tru every time we travel up to NY. It is clean. The staff i
Sandra
Leisure Family
10,0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Highway noise could be heard all night long.
Katrina
Leisure Family
10,0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Loved this stay.
GEORGIA
Leisure with Partner
10,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Front desk staff is always super accommodating. Property is extremely well located near exit and extremely pet friendly. Always a pleasure to be here!
Craig
Leisure Family
8,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Nice hotel, but located a little oddly. Quiet, nice room, would stay again.
Lyndsey
Leisure
10,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Excellent service and a clean room! Very nice!
Robert
8,0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
We called to notify the hotel we're going to be late due to traffic, after 2 am. The gentleman was very polite and said be safe, he'll wait. We arrived shortly after 2 am.
Breakfast needs some better options.
Coffee is good.
Karen
8,0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
We enjoyed our stay. The amenities were everything that we needed. We were disappointed that the indoor pool temperature was too cool for us to use.
Number of reviews per page
20
40