Fusion Original Saigon Centre

Love that it was inside a mall. Nice place to stay.

I stayed at Fusion Original Saigon Centre recently, and I was shocked by how poorly it lived up to its 5-star reputation. If you're considering this hotel, think twice—my experience was far from luxurious. 1. **Insects in the Room**: I found insects in my room, which was an incredibly unpleasant and unacceptable experience. While the hotel arranged pest control after I complained, this should never have happened in a high-end property. 2. **Faulty Amenities**: The iron provided by the hotel ruined my shirt beyond repair. When I brought this up to the staff, they were dismissive and refused to take responsibility or offer compensation. 3. **Terrible Customer Service**: The way the management handled my issues was completely unprofessional. I’ve stayed at many hotels, and this was one of the worst customer service experiences I’ve had. Even after following up, I received no meaningful resolution or apology. This hotel may look appealing with its central location and modern design, but don’t be fooled. The lack of cleanliness, poorly maintained amenities, and unresponsive service make it a terrible choice. As someone who travels often and is usually easygoing, I’ve never felt the need to write a negative review before. This experience, however, was so disappointing that I feel obligated to warn others. Save yours

The hotel is in a very central location close to excellent restaurants. Lots of fun.

Very nice staff. Only thing that went wrong was toilet was clogged but they fixed it right away

Nice hotel, really liked the pantry where you can use the coffee machine or grab a snack. Very well located in the city. Lots of food and sights nearby.

Great location, attentive staff, excellent breakfast buffet included

Conveniently located in the city center. However, we were disappointed that the hotel charges guests for motorcycle parking.

Excellent location. Being in a premium shopping centre means there are plenty of dining options to hand. Pool was lovely on the roof. Walkable to most attractions.

Perfect location,well managed,the staff are all very polite & helpfull Overall we were well looked after and would recommend staying hete.

Great location ! Great view

Fantastic location . Incredible pool area so relaxing and beautiful . Shopping and restaurants are abundant within walking distance.

AFTER CHECKING IN I WALKED IN MY ROOM BARE FOOT & MY FEET BOTTOM BECAME BLACK. Cabinetry is old. There's foul smell in tbe room. Need a complete renovation. Not worth the money.

Hotel access is inside a shopping mall, which seemed odd to me when booking. After reading a few reviews I realized that this was not an issue. Such easy access to the mall was actually a nice benefit to staying here. The Hotel itself is very nice, clean and the staff is friendly and attentive. Breakfast buffet was very good. The room service was very good. The laundry service was good. The maid service was excellent. The bellhop service was great! I would not hesitate to stay here again in the future.

Excellent services, staff very knowledgeable and friendly. Very well kept facilities. Strongly recommended to friends & colleagues.

Fusion Original Saigon Centre is a **perfect blend of cozy luxury and top-notch hospitality**, making it one of the best places to stay in Ho Chi Minh City. From the moment you enter, the hotel welcomes you with a **chic yet inviting atmosphere**. The interior design combines **warm wooden furniture, soft lighting, and elegant décor**, creating a homey yet sophisticated feel. The rooms with their earthy tones and plush furnishings, offer a relaxing retreat* from the city's hustle. The staff at Fusion Original Saigon Centre truly stand out. Their attentiveness, friendliness, and willingness to go the extra mile. Centrally located within Saigon Centre and Takashimaya Mall, perfect for shopping and dining. • Rooftop pool & fitness center with a stunning city view. • Reload Pantry on every floor, offering complimentary treats and refreshments We will definitely come back again!

Very nice property staff are super friendly and helpful

Located inside a mall

Super convenient location, walkable to many restaurants and markets. The staff was very helpful and friendly. There was coffee and tea on every floor. Great stay!

Property does not provide free parking for motorcycles.

Great hotel for solo business travellers. Convenient location, being inside a mall makes getting food quick and easy