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Gem Riverside Hotel Hoi An
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Gem Riverside Hotel Hoi An
Hotels
9,4
/10
Exceptional
580 reviews
What Guests Say About Their Stay
Staff Friendliness (6)
Room Space (5)
Family Friendly (4)
Activity Option (4)
sha s.
10,0
/ 10
Our stay was awesome. service was top notch. Everything was perfect. Would be staying here again if we happen to be in hanoi
In the Area
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14 Luong Nhu Bich, Hoi An, Quang Nam Province, Da Nang City, Vietnam, 560000
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Gem Riverside Hotel Hoi An
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Per room per night (excl. taxes & fees)
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What's around Gem Riverside Hotel Hoi An
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14 Luong Nhu Bich, Hoi An, Quang Nam Province, Da Nang City, Vietnam, 560000
Discover More About Gem Riverside Hotel Hoi An
Location
Staying at Gem Riverside Hotel Hoi An is a good choice when you are visiting Cam Nam.
About Gem Riverside Hotel Hoi An
Gem Riverside Hotel Hoi An is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Have fun with various entertaining facilities for you and the whole family at Gem Riverside Hotel Hoi An, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Gem Riverside Hotel Hoi An is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Gem Riverside Hotel Hoi An exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Gem Riverside Hotel Hoi An is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Gem Riverside Hotel Hoi An.
All facilities in Gem Riverside Hotel Hoi An
Swimming Pool
Common Space
Lobby
Bedroom
Others
Public Facilities
- Parking
- Coffee/tea in lobby
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Cloakroom
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Terrace
In-room Facilities
- Bathrobe
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Food and Drinks
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
Things to Do
- Garden
- Outdoor pool
- Parasol
- Sun loungers
Transportation
- Airport transfer
- Bicycle rental
- Bicycle storage
- Car rental
Hotel Services
- Money changer
- 24-hour Receptionist
- Laundry service
- Tours
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Connectivity
- Free WiFi
Accommodation Policy & General Information in Gem Riverside Hotel Hoi An
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
- 1 Child from 3 to under 10 years old sharing the same bed with parents is surcharged 150.000 VND per night. Maximum 1 children per room. - Child from 11 years old up is surcharged 350.000 VND per night for an extra bed. Maximum 1 extra bed per room.
* Extra charges for Tet Holiday and Public Holiday: + Pay 300,000 VND/Night/Room at hotel for Deluxe Balcony Connecting Room, Junior Suite Connecting Room. + Pay 150,000 VND/Night/Room at hotel for Superior Double City View, Deluxe Balcony River View, Junior Suite Balcony River View, Cozy Deluxe Open Air Bathroom, Family Balcony River View, Cozy Family Pool Access
* Extra charges for Tet Holiday and Public Holiday: + Pay 300,000 VND/Night/Room at hotel for Deluxe Balcony Connecting Room, Junior Suite Connecting Room. + Pay 150,000 VND/Night/Room at hotel for Superior Double City View, Deluxe Balcony River View, Junior Suite Balcony River View, Cozy Deluxe Open Air Bathroom, Family Balcony River View, Cozy Family Pool Access
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Gem Riverside Hotel Hoi An | 59 |
Number of floors in Gem Riverside Hotel Hoi An | 5 |
Another facilities in Gem Riverside Hotel Hoi An | Coffee/tea in lobby, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant |
Frequently asked question in Gem Riverside Hotel Hoi An
What are available facilities at Gem Riverside Hotel Hoi An?
There are top facilites at Gem Riverside Hotel Hoi An such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Gem Riverside Hotel Hoi An?
The standard check-in time at Gem Riverside Hotel Hoi An is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Gem Riverside Hotel Hoi An provide breakfast?
Yes, Gem Riverside Hotel Hoi An provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Gem Riverside Hotel Hoi An
Traveloka (113)
Other sources (467)
9,4
Exceptional
From 467 reviews
Cleanliness
9,2
Room Comfort
9,2
Service and Facilites
9,6
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Traveler Reviews Gem Riverside Hotel Hoi An
Number of reviews per page
20
40
Top reviews
SAMUEL
Business and Leisure
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Excellent place, very clean. Ruby is the best. Thank you so much.
Simon
Leisure Family
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great hotel outside the hustle of old town but close enough for a short walk over. Room was great, large beds for the kids and outdoor bathroom was a hit. Pool was great to cool off in at the end of the day. Free bike hire and pick/up drop off service very easy.
Ivana
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Lovely stay at this hotel. Ruby at reception was the highlight of the experience. She is a kind, positive and sweet person. Very professional and helpful.
Nishani
Leisure
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Amazing and helpful staff
Helped arrange a great tour for me
anne-marie
Leisure with Friends
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Nice staff. Limited breakfast choices. Hotel does not offer water in the lobby.
susan
8,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Lovely people running the hotel super friendly and great advice. Nice pool area and lovely lanterns in the evening.
The only issue we had was room had a damp smell but we opened to air as much as we could to improve it.
Good breakfast, absolutely enjoyed our stay here.
Matt
Leisure
8,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
I stayed here for four nights in a room with a balcony overlooking the pool. Comfortable bed, excellent shower, efficient quiet aircon and good WiFi. A basic breakfast is available every morning, with a limited selection of western options, including eggs cooked to order. I chose this hotel because it is in a quiet location 10 minutes walk from the town, so it was disappointing that there is currently building work next door, with loud noise from 7am on three of the four mornings I was staying at the hotel. The net curtains over the windows in my room were very dirty at the bottom, and they could really do with a wash. These shortcomings can be mostly overlooked because the people are very friendly and the staff on reception were very helpful for booking trips and transport.
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Simon
Leisure
8,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
This facility provide 2 very small bottles of water per day. but there is 1 big and 2 small extra of bottle water in the fridge which you can use but be aware of the charge, its 4 times the price of what you can get it for, minimum varieties for breakfast for what it's worth. Other then that everything else is good. Staffs are helpful and friendly. Rooms are decent size and clean
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Judy
Leisure with Partner
10,0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The staff was fabulous, i think this a family run hotel, because we saw the same people there day in and day out. breakfast buffet was yummy.
though the property is a bit far from town, i don't mind the walk but that bridge is a bit scary to walk across, our grab drive got hit by a tourist on a scooter! while the scooter driver was looking as his phone!!
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Manon
Leisure with Friends
10,0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Quiet area. Large room and comfortable beds.
Staff is awesome
They offer good transportation and activity ticket, better price than doing it by ourselves on site.
Cat
Leisure Family
10,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Staff is extremly helpful.
Jane
Leisure with Partner
10,0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
We booked 8 nights here. The hotel is well maintained and the pool area is pristine. The room has ample space compared to other hotels. The Wi-Fi and English speaking television shows and movies are a bonus. The breakfast buffet is delicious, and it has a wide variety of food to choose from. The omelettes are the best… made with fresh eggs. Most of all, the staff is a “top-notch” team who deserves recognition for their professionalism and attentiveness to details. We were amazed at how hard they work together to accommodate the guests. They always provided service with such wonderful smiles and a bit of humor! The desk staff (Ruby and Henry) really shine when it comes to providing recommendations, making reservations, arranging transportation, purchasing show tickets or tours, and tracking laundry services. We are now in Da Nang, and truly miss the Gemside River Resort, especially the staff. If we go back to Hoi An, we would not hesitate to book here again. Thumbs Up and hope to see you all soon.
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Thang
10,0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Very friendly staff!
Thao-Vy
Friends and Family
10,0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Amazing stay in Hoi An! Staff is amazing, helpful, and extremely nice! Away from the craziness of Hoi An Ancient Town but still walking distance on the other side of the river. 10/10 recommend.
May
8,0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
11 minutes walk across the bridge to the market so it’s convenient but quiet so that was nice.
Henry
Leisure with Friends
10,0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
What a wonderful gem in a busy city! It located in a quiet corner but only few minutes from the night market. The swimming pool is the best, very clean and comfortable. I definitely will stay there again. Highly recommended!!
Wayne
Leisure with Friends
10,0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
This is a very clean and comfortable hotel with amazing staff, especially Ruby.
Ruby is so helpful she is the main reason you will want revisit this hotel.
Wayne
Leisure Family
10,0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
A very nice hotel with clean rooms and surroundings.
Ruby and Hung will ensure you have a pleasant stay.
Brenda
10,0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
Ruby at reception is awesome. She goes the distance in customer service.The cooks are great. Breakfast is plentiful. The pool is exceptionally clean and relaxing on the hot days. Housekeeping is done daily. We extended our 4 nights to 10. Within walking distance of old town but often take grabs when it’s too hot or we’re tired. Tours can be arranged through reception some at reduced rates. Restaurants and spas are abundant. Laundry is close by as well. Overall a great place and affordable.
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Todd
10,0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Has an easy checkin. Front desk gentlemen was fantastic.
I was able to entend my check out for a reasonable price.
Incredible value without losing quality. Nice ten minute walk away from the hustle of old town hoi an.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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