H79 Hotel

Hello, I'm the receptionist who did the check-in and check-out procedures for me. I don't know how you're speaking impolitely here. OR LET ME EXPRESS IT CLEARLY SO THAT IF I SEE THIS FEEDBACK, I WILL BE FIRED OR NOT, I'LL TALK TO YOU LATER. 1. IS THE CHECK-IN TIME SPECIFIED ON THE APP? SHE SAID WHEN YOU REQUEST EARLY CHECK IN, IT DEPENDS ON WHETHER THE KS IS AVAILABLE OR NOT FOR YOU TO CHECK IN, NOT WHEN YOU REQUEST THAT IT IS AVAILABLE? BUT WHEN THE ROOM IS AVAILABLE, I STILL DO THE PROCEDURES FOR YOU TO GET TO THE ROOM EARLY ???? SECOND, HOW DO YOU BOOK YOUR ROOM? IF YOU SHOULD GET THAT ROOM FOR YOURSELF, YOU SAY IT'S NOT LIKE ON THE PICTURE? YOU REQUEST TO CANCEL YOUR ROOMS YOU SAY YOU CONTACT THE CALLER TO ASK THEM FOR SUPPORT BECAUSE YOU HAVE PAID IN ALL 5 DAYS, PLEASE IF IT IS LIKE YOUR CASE IF THERE IS NO PROBLEM OTHER THAN CASE OF DAMAGE THEN THEN YOU CAN'T. YOU ARE PERMITTED TO CANCEL YOUR ROOMS, I HAVE CALLED THE LINE LINE AND ALL OF THE OWNERS, I PLEASE ALLOW YOU TO CANCEL YOUR ROOMS WITHOUT COST OF CANCELLATION, THAT'S IMPOSSIBLE??? NEXT WHEN YOU CHECKED OUT THE ROOMS, YOU DID YOU USE SPRING WATER AND THERE WAS A COST. YOU WAS SURPRISED AND WROPPED YOUR EYES ASKING, DID YOU CHARGE? YOU HAVE AN ATTITUDE LIKE A CIVILIZED CUSTOMER, SO YOU SHOULD TELL ME WHO IS THE INFLICTED PERSON? YES, I'LL SEND YOUR FEEDBACK TO YOU AND I'M SURE YOU WILL READ IT AND OTHER CUSTOMERS CAN ALSO SEE THIS RECOMMENT AND IF YOU ARE A VERY IMPolite PERSON LIKE YOU SAID, THEN THERE WILL CERTAINLY NOT BE THE ONLY ONE WHAT IS YOUR EVALUATION OF ME? THANK YOU