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Imperial Hotel Nha Trang
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Imperial Hotel Nha Trang
8,8
/10
Very Good
446 reviews
What Guests Say About Their Stay
Distance To City Center (19)
Staff Friendliness (18)
Family Friendly (17)
Room Space (17)
ho lan h. n.
9,7
/ 10
The hotel is very suitable for travel, the staff is enthusiastic and attentive, the food is delicious and easy to eat.
Xie T.
9,7
/ 10
Everything is so wonderful :). I will stop by this place when I have a chance to return to Nha Trang
pham t. t. t.
9,4
/ 10
Whenever I go to Nha Trang, I always stop by Imperial. Clean hotel, sea view, right in the center. Convenient for eating and traveling. What I like most is the cheerful enthusiasm of the staff. If I have the opportunity to go to Nha Trang, I will still choose Imperial.
huong n.
10,0
/ 10
Great experience, beautiful room with sea view, enthusiastic staff
pham t. m. n.
10,0
/ 10
Improve breakfast buffet, everything else is ok. Satisfied with the enthusiastic reception staff from the time of booking to the time of leaving, attentive and dedicated. Especially the receptionist Hung is very enthusiastic
In the Area
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20 Tran Phu, Nha Trang, Khanh Hoa Province, Khanh Hoa, Vietnam, 650000
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Imperial Hotel Nha Trang
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What's around Imperial Hotel Nha Trang
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20 Tran Phu, Nha Trang, Khanh Hoa Province, Khanh Hoa, Vietnam, 650000
Discover More About Imperial Hotel Nha Trang
Location
Imperial Hotel Nha Trang is located in area / city Vĩnh Nguyên Ward.
About Imperial Hotel Nha Trang
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Imperial Hotel Nha Trang.
Imperial Hotel Nha Trang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at Imperial Hotel Nha Trang will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, Imperial Hotel Nha Trang provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Imperial Hotel Nha Trang, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Imperial Hotel Nha Trang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Imperial Hotel Nha Trang is suitable for you who value privacy during your stay.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Imperial Hotel Nha Trang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Imperial Hotel Nha Trang is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Imperial Hotel Nha Trang.
All facilities in Imperial Hotel Nha Trang
Swimming Pool
Entertainment Facility
Functional Hall
Lobby
Bedroom
Hotel Services
- Bellhop
- Concierge
- Money changer
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Tours
Food and Drinks
- A la carte breakfast
- Bar
- Breakfast
- Buffet breakfast
- Cafe
- Hot breakfast
- Set menu dinner
- Set menu lunch
- Vegetarian meal
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Public Facilities
- Parking
- Coffee/tea in lobby
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
General
- AC
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
Business Facilities
- Business center
- Business facilities
- Computer station
- Meeting facilities
- Projector
Things to Do
- Fitness center
- Outdoor pool
- Private beach
- Sauna
Connectivity
- Internet point
- LAN Internet
- Free WiFi
Transportation
- Airport transfer
Accessibilty
- Disabled access friendly
Sports and Recreations
- Fitness center
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Imperial Hotel Nha Trang
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Children under 6 years old stay for free if using existing bed.
Children from 6 under 12 years old (using existing bed) will be charged additionally upon check-in.
Children 12 years and over are counted as adults and must use an extra bed. The fee of extra bed is dependent on the type of room you choose.
Kindly provide the Test Result of Negativity of Covid-19 (by Rapid Test or PCR) within 72H at Check-in/ Quý Khách Vui Lòng Mang Theo Giấy Xét Nghiệm Âm Tính Với Covid-19 (Bằng Phương Pháp Test Nhanh Hoặc PCR) Lúc Nhận Phòng
Children under 6 years old stay for free if using existing bed.
Children from 6 under 12 years old (using existing bed) will be charged additionally upon check-in.
Children 12 years and over are counted as adults and must use an extra bed. The fee of extra bed is dependent on the type of room you choose.
Kindly provide the Test Result of Negativity of Covid-19 (by Rapid Test or PCR) within 72H at Check-in/ Quý Khách Vui Lòng Mang Theo Giấy Xét Nghiệm Âm Tính Với Covid-19 (Bằng Phương Pháp Test Nhanh Hoặc PCR) Lúc Nhận Phòng
Additional Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals.
Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Children under 6 years old stay for free if using existing bed.
Children from 6 under 12 years old (using existing bed) will be charged additionally upon check-in.
Children 12 years and over are counted as adults and must use an extra bed. The fee of extra bed is dependent on the type of room you choose.
Covid-19 check-in regulations: guests are required to meet one of two conditions below:
- Have Covid-19 vaccination certificate of full dose issued by authorities with the last dose received at least 14 days. No negative test needed for guests who have full dose vaccinated.
- Have one dose vaccination certificate received at least 7 days and negative SARS-CoV-2 test result within 72 hours before check-in.
Yeu cau khi nhan phong trong dịch Covid-19: khach luu tru can dap ung du mot trong hai yeu cau sau day khi nhan phong:
- Co chung nhan da tiem du 2 lieu vac xin chong Covid-19 it nhat 14 ngay. Khong can xet nghiem am tinh cho khách da co the xanh 2 mui vac cin.
- Khach da tiem mot mui it nhat 7 ngay va co ket qua xet nghiem am tinh truoc 72 gio truoc thoi diem nhan phong.
Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Children under 6 years old stay for free if using existing bed.
Children from 6 under 12 years old (using existing bed) will be charged additionally upon check-in.
Children 12 years and over are counted as adults and must use an extra bed. The fee of extra bed is dependent on the type of room you choose.
Covid-19 check-in regulations: guests are required to meet one of two conditions below:
- Have Covid-19 vaccination certificate of full dose issued by authorities with the last dose received at least 14 days. No negative test needed for guests who have full dose vaccinated.
- Have one dose vaccination certificate received at least 7 days and negative SARS-CoV-2 test result within 72 hours before check-in.
Yeu cau khi nhan phong trong dịch Covid-19: khach luu tru can dap ung du mot trong hai yeu cau sau day khi nhan phong:
- Co chung nhan da tiem du 2 lieu vac xin chong Covid-19 it nhat 14 ngay. Khong can xet nghiem am tinh cho khách da co the xanh 2 mui vac cin.
- Khach da tiem mot mui it nhat 7 ngay va co ket qua xet nghiem am tinh truoc 72 gio truoc thoi diem nhan phong.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Imperial Hotel Nha Trang | 143 |
Number of floors in Imperial Hotel Nha Trang | 26 |
Another facilities in Imperial Hotel Nha Trang | Bellhop, Concierge, Money changer, Doorman, Front desk |
Frequently asked question in Imperial Hotel Nha Trang
What are available facilities at Imperial Hotel Nha Trang?
There are top facilites at Imperial Hotel Nha Trang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Imperial Hotel Nha Trang?
The standard check-in time at Imperial Hotel Nha Trang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Imperial Hotel Nha Trang provide breakfast?
Yes, Imperial Hotel Nha Trang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Imperial Hotel Nha Trang
Traveloka (415)
Other sources (31)
8,8
Very Good
From 415 reviews
Provided by travelers on
Cleanliness
9,0
Room Comfort
8,9
Meal
8,7
Location
8,9
Service and Facilites
8,9
People often mention about Imperial Hotel Nha Trang
All
Staff Friendliness (11)
Distance to City Center (10)
Room Space (10)
Hotel Area (10)
In-house Restaurant (10)
Surroundings (9)
Ambiance (9)
Bedroom (9)
Family Friendly (8)
Accessibility (7)
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Traveler Reviews Imperial Hotel Nha Trang
Number of reviews per page
20
40
Customer reviews
PM
Pham M. N.
8,3
/10
Reviewed 2 day(s) ago
The room is not very clean! Breakfast should be improved with more dishes!
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PM
Pham M. N.
8,4
/10
Reviewed 2 day(s) ago
Should improve breakfast! Room cleaning is not very clean!
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L***y
6,6
/10
Reviewed 5 day(s) ago
+ Room interior is quite ok.
+ Enthusiastic, lovely staff
- BUT during rush hour, have to wait for elevator for more than 10 minutes, have to switch to stairs.
- Hotel sets air conditioner temperature min 24 degrees, very hot at noon.
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Accommodation's Reply
16 Jul 2025
Dear Guest,
We would like to thank you for taking the time to share your experience at the Imperial Nha Trang Hotel. We are sorry to hear that you were not satisfied with the elevator service. We will immediately review and correct these points to improve the quality of our service. Your satisfaction is our top priority. We hope to have the opportunity to welcome you back and bring you significant improvements in the future.
Have a nice day!
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L***y
6,8
/10
Reviewed 5 day(s) ago
Only 2 elevators are too small. NOT enough to serve 25 floors.
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Accommodation's Reply
16 Jul 2025
Dear Guest,
We would like to thank you for taking the time to share your experience at the Imperial Nha Trang Hotel. We are sorry to hear that you were not satisfied with the elevator service. We will immediately review and correct these points to improve the quality of our service. Your satisfaction is our top priority. We hope to have the opportunity to welcome you back and bring you significant improvements in the future.
Have a nice day!
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BT
Bui T. T. H.
8,5
/10
Reviewed 2 week(s) ago
Friendly, enthusiastic staff
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Accommodation's Reply
16 Jul 2025
Dear Guest,
Thank you for taking the time to share your wonderful experience at our hotel. We are delighted to know that you are satisfied with the enthusiasm of our hotel staff. Your feedback is a great motivation for our team to continue to improve and enhance the quality of our services. We hope to have the opportunity to welcome you back in the near future. If you have any requests, please do not hesitate to contact us. Wishing you good health and happiness!
Sincerely,
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LT
Le Thi T. H.
8,8
/10
Reviewed 4 week(s) ago
Across the street is the beach. In front of the door is the Vinbus station, convenient for going to Vinpearl.
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Accommodation's Reply
26 Jun 2025
Dear Ms.,
Thank you for choosing Imperial Nha Trang Hotel as your accommodation and taking the time to write your feedback for the hotel. We hope that your family had a wonderful stay here. Your comments will be the motivation for all staff to improve the quality of service. We hope to welcome your family next time and use more services and facilities of the hotel.
Best regards,
Imperial Nha Trang Hotel!
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N***n
5,0
/10
Reviewed 4 week(s) ago
never come back to this place
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2 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Guest,
Thank you for taking the time to provide feedback to the hotel. The hotel regrets that there are a few reasons why your family did not feel comfortable while staying at the hotel. The hotel will take note and improve the quality of service.
We hope to serve your family better in the next trips to Nha Trang.
Best regards,
Imperial Nha Trang hotel.
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t***n
8,5
/10
Reviewed 5 week(s) ago
Goodl.
1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Valued Guest,
Thank you for choosing Imperial Nha Trang Hotel as your accommodation and taking the time to write your review. We hope that your family had a wonderful time here. Your comments will be the motivation for all staff to improve the quality of service. We hope to welcome your family next time and use more of the hotel's services and facilities.
Best regards,
Imperial Nha Trang Hotel!
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TA
TRAN A. T.
9,7
/10
Reviewed 5 week(s) ago
The hotel is located opposite the sea, polite staff, there is a car park next to the hotel.
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Accommodation's Reply
26 Jun 2025
Dear Guest,
Thank you for choosing Imperial Nha Trang Hotel as your accommodation and taking the time to write your review. The hotel is very happy that you are satisfied with the location, staff, and parking lot of the hotel. We hope that your family had a wonderful time here. Your comments will be the motivation for all staff to improve the quality of service. We hope to welcome your family next time and use more services and facilities of the hotel.
Best regards,
Imperial Nha Trang Hotel!
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n***n
Staycation
5,7
/10
Reviewed 5 week(s) ago
The room was seriously degraded, the mattress was dirty, the food was terrible, the elevator wait was extremely long, there was no hot water, the technician told us but it was the same.
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1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Guest,
Thank you for taking the time to provide feedback to the hotel. The hotel regrets that there are a few reasons why your family did not feel comfortable while staying at the hotel. The hotel will take note and improve the quality of service.
We hope to serve your family better in the next trips to Nha Trang.
Best regards,
Imperial Nha Trang hotel.
See original
mt
mai t. n.
10,0
/10
Reviewed 9 week(s) ago
Friendly staff, right next to the beach, near cafes, grocery stores, etc.
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2 people find it helpful
L***e
Staycation
6,4
/10
Reviewed 9 week(s) ago
Disadvantages:
- Hygiene: I checked in and found the walls damp and smelly, the curtains moldy, the dressing table had some kind of cream on it
- Soundproofing: poor, there are children in the room next door so it's very noisy, you can hear everything
- Amenities: bath towels and face towels have a very strange smell, quite smelly, the towels are old and worn out
- Lighting: dark room, only 4 small ceiling lights, only yellow
- Breakfast service: okay, the food is not diverse and not to your taste
- Elevator: 2, small, cramped, have to wait a bit long
Advantages:
- Staff: gentle, enthusiastic, support opening taxi doors all day
- Location: convenient to travel, facing the sea, near Vin Wonder, ...
- View: sea view, beautiful, cool
(Note: Everyone who comes to check in should ask clearly what food is in the room, check and take a photo to make it easier to check out. For example, my family took 20 minutes to solve the problem of not using instant noodles and kitkats from the hotel (The receptionist was nice but I found it time consuming)
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SN
Salinger N.
Leisure
9,4
/10
Reviewed 10 week(s) ago
The hotel location and view are great. The buffet is also ok. I like the drinks and the beef stew. The service and amenities are ok, good for the price.
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2 people find it helpful
H***h
9,7
/10
Reviewed 10 week(s) ago
Clean rooms, friendly and enthusiastic staff.
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2 people find it helpful
H***h
9,7
/10
Reviewed 10 week(s) ago
Enthusiastic support staff, OK for the price.
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1 people find it helpful
Q***y
Staycation
9,1
/10
Reviewed 13 week(s) ago
Friendly and enthusiastic staff, hotel amenities are quite good, will save a plus point for next trip
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3 people find it helpful
HH
Hân H. Đ. M.
Staycation
10,0
/10
Reviewed 13 week(s) ago
4 days 3 nights trip, room has bathtub, full amenities in the room, every day there are staff to clean the room and refill personal items, towels, tea and water. The receptionists are very enthusiastic, I asked them to book a motorbike rental, buy Vinpearl tickets, tickets to the Hundred Eggs tourist area,... the staff advised on the cost and the accompanying services very well. I asked them to check out late until 3pm, pay an extra fee but it was small, they were all okay. The rooftop has a swimming pool, wet and dry sauna, very good. The hotel location is also convenient, walk across the street to the beach, there are many shops around, go a little further to the Vinpearl cable car leading to the island to play. I rate all the services as good to very good. I will come back here again when I have the chance.
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4 people find it helpful
Tn
Tran n. l.
9,7
/10
Reviewed 14 week(s) ago
friendly staff, enthusiastic support
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1 people find it helpful
NGUYEN T. T. M.
5,9
/10
Reviewed 16 week(s) ago
The toilet and bathroom do not have hot water. In the morning, if you take a shower, you have to wait 30-45 minutes for the water to get hot. In the evening, you have to wait 20-30 minutes for the water to start warming up and getting hot. The waiting time for hot water is too long.
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6 people find it helpful
N***n
Staycation
9,7
/10
Reviewed 17 week(s) ago
Spacious room, convenient location, with such price, such service is ok
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5 people find it helpful
Number of reviews per page
20
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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