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Lotte Hotel Hanoi
9,4
/10
Exceptional
1.094 reviews
What Guests Say About Their Stay
Staff Friendliness (4)
Room Space (4)
Bedroom (4)
Hua T. T.
8,5
/ 10
Friendly staff, clean and airy rooms, everything is great
In the Area
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No 54, Lieu Giai street, Cong Vi ward, Ba Dinh District, Hanoi, Vietnam, 100000
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Lotte Hotel Hanoi
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What's around Lotte Hotel Hanoi
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No 54, Lieu Giai street, Cong Vi ward, Ba Dinh District, Hanoi, Vietnam, 100000
Discover More About Lotte Hotel Hanoi
Location
Lotte Hotel Hanoi is located in area / city Cống Vị.
About Lotte Hotel Hanoi
Whether you are planning an event or other special occasions, Lotte Hotel Hanoi is a great choice for you with a large and well-equipped function room to suit your requirements.
From business event to corporate gathering, Lotte Hotel Hanoi provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Lotte Hotel Hanoi, a wonderful accommodation for your family holiday.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Lotte Hotel Hanoi is suitable for you who value privacy during your stay.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Lotte Hotel Hanoi exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Lotte Hotel Hanoi is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Lotte Hotel Hanoi.
All facilities in Lotte Hotel Hanoi
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Buffet breakfast
- Brunch
- Cafe
- Gala dinner
- Poolside bar
- Bar
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Cloakroom
- Family room
- Fireplace in lobby
- Non-smoking room
- Swimming pool
- Recreation room
- Smoking area
- Terrace
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Hotel Services
- Money changer
- Doorman
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Tours
- Wedding service
Things to Do
- Children play area
- Fitness center
- Outdoor pool
- Sauna
- Spa
- Steam room
Business Facilities
- Business center
- Business facilities
- Conference room
- Meeting facilities
- Photocopier
Nearby Facilities
- Grocery
- Laundry
- Shops
- Supermarket
Connectivity
- Internet point
- LAN Internet
Accessibilty
- Disabled access friendly
- In-room accessibility
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Transportation
- Secure parking
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Lotte Hotel Hanoi
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
Children of all ages are allowed. Children 5 and under can stay for free. Children from 6 to 11 years old can stay for VND 352500.00 per child per night. Additional charge of children pay upon check in. Children from 11 yrs apply surcharge for extrabed.
Gym Hall: Type of Guest - Hotel and SR Tenant/ Date of Re-opening- 13:00, 20th Sep 2021/ Operation Hour - 06:00 - 22:00/ Maximum Capacity - 10 Guests/Time
MTV Golf: Type of Guest - Hotel and SR Tenant/ Date of Re-opening- 13:00, 20th Sep 2021/ Operation Hour-06:00 - 22:00/ Maximum Capacity -7 Guests /Time
Audrey Nail: Type of Guest-Hotel and SR Tenant/ Date of Re-opening-13:00, 20th Sep 2021/ Operation Hour -09:00 - 19:30 / Maximum Capacity- 5 Guests /Time
Sauna: Type of Guest- Hotel and SR Tenant/ Date of Re-opening- 21st Sep 2021/ Operation Hour -06:00 - 22:00 / Maximum Capacity - 8 Key per Each Sauna (Male & Female)
Grill 63 Restaurant (Breakfast only): Type of Guest- Hotel and SR Tenant/ Date of Re-opening- 21st Sep 2021/ Operation Hour - 06:00 - 10:00
Swimming Pool/ Basketball Court/BBQ: Closed until Further Notice
Gym Hall: Type of Guest - Hotel and SR Tenant/ Date of Re-opening- 13:00, 20th Sep 2021/ Operation Hour - 06:00 - 22:00/ Maximum Capacity - 10 Guests/Time
MTV Golf: Type of Guest - Hotel and SR Tenant/ Date of Re-opening- 13:00, 20th Sep 2021/ Operation Hour-06:00 - 22:00/ Maximum Capacity -7 Guests /Time
Audrey Nail: Type of Guest-Hotel and SR Tenant/ Date of Re-opening-13:00, 20th Sep 2021/ Operation Hour -09:00 - 19:30 / Maximum Capacity- 5 Guests /Time
Sauna: Type of Guest- Hotel and SR Tenant/ Date of Re-opening- 21st Sep 2021/ Operation Hour -06:00 - 22:00 / Maximum Capacity - 8 Key per Each Sauna (Male & Female)
Grill 63 Restaurant (Breakfast only): Type of Guest- Hotel and SR Tenant/ Date of Re-opening- 21st Sep 2021/ Operation Hour - 06:00 - 10:00
Swimming Pool/ Basketball Court/BBQ: Closed until Further Notice
Extra Breakfast
Accommodation charges VND 940,000/guest for extra breakfast.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Lotte Hotel Hanoi | 318 |
Number of floors in Lotte Hotel Hanoi | 34 |
Another facilities in Lotte Hotel Hanoi | A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar |
Frequently asked question in Lotte Hotel Hanoi
What are available facilities at Lotte Hotel Hanoi?
There are top facilites at Lotte Hotel Hanoi such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Lotte Hotel Hanoi?
The standard check-in time at Lotte Hotel Hanoi is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Lotte Hotel Hanoi provide breakfast?
Yes, Lotte Hotel Hanoi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Lotte Hotel Hanoi
Traveloka (152)
Other sources (942)
9,4
Exceptional
From 942 reviews
Cleanliness
9,6
Room Comfort
9,4
Service and Facilites
9,2
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Traveler Reviews Lotte Hotel Hanoi
Number of reviews per page
20
40
Top reviews
Ba Truong
Leisure
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Clean and nice views of the city. Friendly staff and great service. Would come stay here again.
Aidan
Business and Leisure
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff was excellent, very wonderful stay.
Trac
Business
10,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Very nice and convenient hotel
Frank
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very clean, quiet and the staff were very obliging and helpful
Neeraj
Leisure Family
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Unique place not that far from Hanoi old town
Nathan
Leisure with Friends
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great hotel
SHIN WOO
Business and Leisure Family
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
it was located heart of everthing you need
Feng
Business
10,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Always satisfied, highly recommended!
Alexander
Business and Leisure
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
I love Lotte. I stayed in one of the Suites with club lounge access. The gym, the spa, and pool are wonderful. The men’s sauna and indoor pools are well maintained and cleaned regularly. The club lounge is basically free dinner in the evenings, in case you don’t want to eat out. However, the best part of the lounge was AN, who works there. She was incredibly attentive to my business and personal needs while I stayed there. I joked that she was more of a concierge. Honestly, she made the best ça phe da I had my entire years of coming to Hanoi for business. I ventured often to Pharaoh bar too during my stay. One of the best jazz clubs in Hanoi. I will definitely stay again. One warming, beware the elevators…it’s a process as you have to one elevator to another if you have club access. I got embarrassingly lost twice.
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Marika
Leisure with Partner
10,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Great location. Beautiful property. Lots of amenities. We loved it.
Judy
10,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Beautiful hotel. Lovely rooms with great bedding.
Mhd
10,0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Great hotel with good restaurants and nice staff
Wai Yee
Leisure
10,0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Good hospitality
Prem
Leisure with Friends
10,0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Hotel is beside a mall with lots of high end pastries and food.
DJR.
Leisure
10,0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Thumbs up
Adam
Leisure Family
10,0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Amazing hotel. Easily the most attentive and welcoming staff I've ever known. Facilities are exceptional and well maintained. We absolutely loved it.
Only downsides: Pharoah bar singer was so loud we couldn't speak to each other, had to leave straight away.
Monica
Business with Partner
10,0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Totally was good and food was delicious
Van Hoa
Leisure Family
10,0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Nice hotel. We love spa and sauna in the hotel.
Ranjani
Leisure with Partner
10,0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Perfect experience
Hiep
Leisure Family
10,0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Beautiful property with many dining options and a beautiful roof-top bar. It is a little far from Hanoi Old Quarter, so grab is the way to go.
Prices are pretty expensive compare to local prices, so be prepared to pay U.S. prices, but otherwise, amazing hotel.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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