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Muong Thanh Grand Da Nang Hotel
Hotels
8,5
/10
Very Good
1.460 reviews
What Guests Say About Their Stay
Distance To City Center (35)
Staff Friendliness (26)
Room Space (24)
Bathroom (24)
Nguyen T. M. T.
10,0
/ 10
This is my first time to Da Nang and thanks that I chose Muong Thanh Grand. There was some rumor about the quality going down, but the fact is totally contrasted. Will visit Muong Thanh Grand again and again. Highly recommend to people for an accommodation in Da Nang.
Samuel K.
9,7
/ 10
Great hotel to live in; A couple of minutes drive to the beach; Great reception; Tasty buffet breakfast, clean and friendly staff.
D***g
9,4
/ 10
Overall, the hotel is beautiful, the furniture is clean, the staff is friendly and enthusiastic. In general, the first time I traveled to Da Nang, I confidently chose Muong Thanh to stay, felt extremely satisfied and loved this place. The experience is worth the price, spacious, convenient, easy to move to places of entertainment, sightseeing, .... suitable for resting and relaxing, not too expensive compared to the places I have been to before in many other provinces.
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NGUYEN H. T.
9,1
/ 10
The hotel has a beautiful location, near Dragon Bridge, Son Tra night market, beautiful view, panoramic view of the city, very clear view of Dragon Bridge. Clean and comfortable room. Worth the experience.
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tran thi my hang
9,7
/ 10
Very enthusiastic staff. Clean, spacious hotel. Beautiful city view
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In the Area
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962 Ngo Quyen, Son Tra District, Da Nang, Da Nang City, Vietnam
Main Facilities
Read More
This accommodation offers:
Winery
Pub
Bar
Pool or Snooker
Children pool
Swimming pool
Laundry service
Airport transfer
Fitness center
Restaurant
Luggage storage
Elevator
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Available Room Types in Muong Thanh Grand Da Nang Hotel
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What's around Muong Thanh Grand Da Nang Hotel
962 Ngo Quyen, Son Tra District, Da Nang, Da Nang City, Vietnam
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Location
Staying at Muong Thanh Grand Da Nang Hotel is a good choice when you are visiting An Hai Tay Ward.
About Muong Thanh Grand Da Nang Hotel
From business event to corporate gathering, Muong Thanh Grand Da Nang Hotel provides complete services and facilities that you and your colleagues need.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Muong Thanh Grand Da Nang Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Muong Thanh Grand Da Nang Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Muong Thanh Grand Da Nang Hotel.
All facilities in Muong Thanh Grand Da Nang Hotel
Swimming Pool
Functional Hall
Lobby
Exterior
In-room Bathroom
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Buffet dinner
- Buffet lunch
- Cafe
- Dining area
- Gala dinner
- Pub
- Set menu dinner
- Set menu lunch
- Snack bar
- Snacks
- Dietary menu
- Vegetarian meal
- Winery
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Doorman
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Porter
- Wedding service
General
- AC
- Ballroom
- Banquet
- Cloakroom
- Clothes dryer
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Terrace
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Kitchenette
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
Business Facilities
- Business center
- Business facilities
- Conference hostess
- Conference room
- Meeting facilities
- Photocopier
- Projector
- Business centre
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Accessibilty
- Disabled access friendly
- Accessibility equipment
- Accessible bathroom
- Accessible parking
- Accessible path of travel
- In-room accessibility
- Wheelchair accessible
Things to Do
- Fitness center
- Massage
- Sauna
- Spa
Transportation
- Airport transfer
- Area shuttle
- Car rental
Shuttle Service
- Airport transfer (surcharge)
- Train station pickup
- Airport transfer
Family-friendly Facilities
- Children pool
Sports and Recreations
- Pool or Snooker
Connectivity
- Free WiFi
Accommodation Policy & General Information in Muong Thanh Grand Da Nang Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card, SURCHARGE POLICY - Extra bed: VND 400.000/ bed/ night. Maximum 01 extra bed/ room - Children under age of 6: Free of charge when sharing bed with parents. Maximum 02 children/ room - Children from 6- 11 years old: surcharge VND150.000/ child when sharing bed with parents. Maximum 02 children/ room -Extra Person: the third person or Children from 12 years old: Fully charge 250.000 vnd All arising are paid at the reception. The required documents can be in the form of soft copy.
Extra Breakfast
Accommodation charges VND 250,000/guest for extra breakfast.
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Muong Thanh Grand Da Nang Hotel | 370 |
Number of floors in Muong Thanh Grand Da Nang Hotel | 26 |
Another facilities in Muong Thanh Grand Da Nang Hotel | A la carte dinner, A la carte lunch, Restaurant with AC, Bar, Breakfast |
Frequently asked question in Muong Thanh Grand Da Nang Hotel
What is normal check-in & check-out time at Muong Thanh Grand Da Nang Hotel?
The standard check-in time at Muong Thanh Grand Da Nang Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Muong Thanh Grand Da Nang Hotel provide breakfast?
Yes, Muong Thanh Grand Da Nang Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Muong Thanh Grand Da Nang Hotel?
Muong Thanh Grand Da Nang Hotel is a 4.0-star hotel.
How many floors does Muong Thanh Grand Da Nang Hotel have?
Muong Thanh Grand Da Nang Hotel has 26 floors.
How many rooms are available at Muong Thanh Grand Da Nang Hotel?
Muong Thanh Grand Da Nang Hotel has 370 rooms in total.
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More Reviews from Other Guests in Muong Thanh Grand Da Nang Hotel
Overall Ratings & Reviews Muong Thanh Grand Da Nang Hotel
Traveloka (1.243)
Other sources (217)
8,5
Very Good
From 1.243 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,4
Meal
8,1
Location
8,5
Service and Facilites
8,3
People often mention about Muong Thanh Grand Da Nang Hotel
All
Room Space (32)
Bathroom (29)
Bedroom (26)
Ambiance (23)
Hotel Area (23)
Distance to City Center (22)
Staff Friendliness (20)
In-house Restaurant (18)
Surroundings (17)
Family Friendly (16)
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Most Recent
Format
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Traveler Reviews Muong Thanh Grand Da Nang Hotel
Number of reviews per page
20
40
Customer reviews
HN
Hieu N. T.
Staycation
6,3
/10
Reviewed 4 day(s) ago
Room hygiene is not good, blanket has many yellow stains and some have blood. When reported, the staff did not apologize. The glass to see outside is very blurry. The hotel should regularly check the room preparation of the staff.
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Verified Traveler
Staycation
9,6
/10
Reviewed 3 week(s) ago
The hotel is very large.
IN GENERAL IT IS GOOD.
BUT THERE ARE 2 ISSUES I NEED TO SUGGEST FOR IMPROVEMENT: THE RECEPTION LOBBY IS VERY HOT, THE HOTEL DOES NOT HAVE AIR CONDITIONING, SO GUESTS WHO ARRIVAL OR LEAVE FEEL FRUSTRATED BECAUSE THE AIR AROUND IS NOT COOL.
PROBLEM 2: THERE ARE MANY ELEVATORS BUT THEY RUIN VERY SLOWLY, SO IT IS VERY INCONVENIENT FOR GUESTS TO TRAVEL BECAUSE THEY HAVE TO WAIT TOO LONG FOR THE ELEVATOR TO GO DOWN OR UP TO THE FLOOR THEY ARE ON
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Accommodation's Reply
11 Oct 2025
Hello, Ms. Anh.
Thank you for your valuable feedback regarding your stay at Muong Thanh Grand Hotel Danang.
We understand that customer satisfaction is of utmost importance to us, and we are committed to providing the best possible service. However, we apologize for any inconvenience this may have caused.
Your feedback is important to us and helps us improve and enhance our hotel services. We will carefully consider your concerns and do our best to address them, so that we can provide an even better experience for all our guests in the future.
We sincerely hope to welcome you back.
We wish you and your family good health!
Thank you.
Ms. Tran Thi Huong - General Manager
See original
T***n
5,0
/10
Reviewed 3 week(s) ago
I don't understand why this hotel is rated above 8 points, the bathroom and bathtub drained very slowly, the water was floating, I reported to the reception in the afternoon but no one fixed it, the air conditioner was on for 3 hours but it was not cold, water was leaking, I reported to the reception at 10pm to check and change rooms??? The room was so bad, why didn't they clean it up and let the guest stay and then change rooms???
In many places in MT, this is the worst and MT will be on my blacklist
Read More
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1 people find it helpful
Verified Traveler
Staycation
8,5
/10
Reviewed 4 week(s) ago
convenient location, spacious rooms but seems a bit rundown
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Accommodation's Reply
11 Oct 2025
Hello, Ms. Anh.
Thank you for your valuable feedback regarding your stay at Muong Thanh Grand Hotel Danang.
We understand that customer satisfaction is of utmost importance to us, and we are committed to providing the best possible service. However, we apologize for any inconvenience this may have caused.
Your feedback is important to us and helps us improve our hotel services. We will carefully consider your concerns and do our best to address them, so that we can provide an even better experience for all our guests in the future.
We sincerely hope to welcome you back.
We wish you and your family good health!
Thank you.
Ms. Tran Thi Huong - General Manager
See original
T***c
Staycation
9,7
/10
Reviewed 5 week(s) ago
The waiting room is hot, no air conditioning. The room air conditioning is too weak, not cold enough, especially at noon, it is very hot. Plus points: receptionist, enthusiastic and cheerful service, delicious buffet with diverse food. Will come back if coming to Da Nang. Hope the hotel will fix the air conditioning so that the vacation here is better.
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1 people find it helpful
Accommodation's Reply
26 Sep 2025
Hello Anh
We would like to thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel.
We understand that your satisfaction is very important and always strive to provide the best service. However, we are sorry to hear that your expectations have not been fully met. We would like to sincerely apologize for any inconvenience caused.
All your feedback is very valuable to us, providing an opportunity for the hotel to improve and enhance the quality of service. We are committed to reviewing and resolving the issues you have raised to bring a better experience to all of our customers in the future.
We look forward to welcoming you back on your next vacation.
Wishing you and your family good health and peace!
Best regards,
Tran Thi Huong - Managing Director
See original
H***i
5,0
/10
Reviewed 5 week(s) ago
The worst hotel I ever stayed at in 20 years.
-Air conditioning in lounge and corridors areas are off in order to save power , so the hotel is extremely hot.
-Air condition in the rooms are extremely loud and noisy and impossible to sleep during the night.
-rooms are dark and not enough lights, so the ambient is depressing.
-no clothing Iron is provided in order for the hotel to force you use their service.
-bedding and towels are dirty with blood stains and other an unidentified spots.
-washrooms are old and lack of major maintenance.
-Windows are so dirty and never been cleaned in years so impossible to see anything through the windows.
-curtains are so dirty and full of dust.
Save your vacation and save your money and do not go through this horrible experience.
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2 people find it helpful
Accommodation's Reply
11 Oct 2025
Dear Sir
We sincerely thank you for choosing our hotel and taking the time to share your impressions after your stay at Muong Thanh Grand Danang Hotel.
We always value our customers and understand the importance of providing good service to them. However, we did not meet your expectations on certain points, we would like to offer our sincerest apologies for that.
We value guest feedback and do our best to provide high quality service to maintain satisfaction. We'd like to thank you for bringing this to our attention and it will help us improve our operations and services.
The hotel wishes you all the best and looks forward to another opportunity to welcome you back in the near future.
Ms.Tran Thi Huong - Genaral Manager
N***n
Business
9,1
/10
Reviewed 8 week(s) ago
The hotel lobby and restaurant are hot and uncomfortable
The staff are friendly and helpful
The bathroom only has a bathtub and no shower area. If you shower standing up, the entire bathroom will get wet.
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1 people find it helpful
Accommodation's Reply
16 Sep 2025
Hello Ms.
We would like to sincerely thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel.
We understand that your satisfaction is very important and always strive to provide the best service. However, we are sorry to hear that your expectations have not been fully met. We would like to sincerely apologize for the inconvenience that has occurred.
All your feedback is very valuable to us, providing an opportunity for the hotel to improve and enhance the quality of service. We are committed to reviewing and fixing the issues you have raised to bring a better experience to all customers in the future.
We look forward to welcoming you back on your next vacation.
Wishing you and your family good health and peace!
Best regards,
Tran Thi Huong - General Director
See original
Nguyen t. t. h.
Leisure
7,9
/10
Reviewed 8 week(s) ago
Public services such as swimming pool, gym club... are too old and degraded. The lobby is also boring. Parking is limited. There is no security guard to guide parking.
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Accommodation's Reply
16 Sep 2025
Hello Anh
We would like to thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel. We are sorry to hear that your experience did not meet your expectations.
We sincerely apologize for any inconvenience you may have experienced. Your feedback is extremely valuable and will help us improve our service quality. We have noted the issues you raised and are reviewing and adjusting to ensure that they do not recur in the future.
We hope that you will give us another opportunity to welcome and serve you better.
Wishing you good health and happiness!
Best regards,
Tran Thi Huong - Executive Director
See original
N***N
Leisure
9,7
/10
Reviewed 9 week(s) ago
Everything is fine, I will come back to stay at Muong Thanh if I have the chance.
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Accommodation's Reply
04 Sep 2025
Hello
Best regards from Muong Thanh Grand Danang Hotel!
I am honored and happy to receive your comments on the quality of service at Muong Thanh Grand Danang Hotel. Caring for customers with dedication and professionalism is always the top criteria in our service.
We wish you and your family good health and happiness. We look forward to seeing you and your family again in the future.
Best regards,
Tran Thi Huong - Hotel Director
See original
h***g
Staycation
6,4
/10
Reviewed 9 week(s) ago
It seems that the hotel is old so the experience is not very good. The hygiene is not really clean and the room smells very bad.
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Accommodation's Reply
04 Sep 2025
Hello Anh
We would like to thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel. We are sorry to hear that your experience did not meet your expectations.
We sincerely apologize for any inconvenience you may have experienced. Your feedback is extremely valuable and will help us improve our service quality. We have noted the issues you raised and are reviewing and adjusting to ensure that they do not recur in the future.
We hope that you will give us another opportunity to welcome and serve you better.
Wishing you good health and happiness!
Best regards,
Tran Thi Huong - Managing Director
See original
N***n
8,4
/10
Reviewed 9 week(s) ago
no razor, hotel not up to par
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Accommodation's Reply
04 Sep 2025
Hello Anh
We would like to sincerely thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel.
We understand that your satisfaction is very important and always strive to provide the best service. However, we are sorry to hear that your expectations have not been fully met. We would like to sincerely apologize for the inconvenience that has occurred.
All your feedback is very valuable to us, providing an opportunity for the hotel to improve and enhance the quality of service. We are committed to reviewing and fixing the issues you have raised to bring a better experience to all of our customers in the future.
We look forward to welcoming you back on your next vacation.
Wishing you and your family good health and peace!
Best regards,
Tran Thi Huong - General Director
See original
Nguyen T. P. T.
10,0
/10
Reviewed 10 week(s) ago
Central hotel, convenient to go anywhere. However, I thought the hotel was facing the sea but it turned out not to be. However, the beach is very close.
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2 people find it helpful
Accommodation's Reply
04 Sep 2025
Hello Anh Nguyen
Thank you for choosing Muong Thanh Grand Da Nang as your destination and sharing your wonderful experiences while staying at the hotel.
Your comments will be forwarded to all hotel staff, which is a great source of motivation for Muong Thanh Grand Da Nang to maintain and develop the hotel's services to bring the best service to customers.
Once again, we would like to sincerely thank you for sharing your feelings about your vacation with your family at our hotel. The hotel hopes to welcome you many more times in the future.
Wishing you good health and happiness!
Sincerely,
Tran Thi Huong - Hotel Manager
See original
D***g
10,0
/10
Reviewed 10 week(s) ago
Ok. Good experience, receptionist not so ok
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Accommodation's Reply
04 Sep 2025
Hello Anh
Thank you for choosing Muong Thanh Grand Da Nang as your destination and sharing your wonderful experiences while staying at the hotel.
Your comments will be forwarded to all hotel staff, which is a great source of motivation for Muong Thanh Grand Da Nang to maintain and develop the hotel's services to bring the best service to customers.
Once again, we would like to sincerely thank you for sharing your feelings about your vacation with your family at our hotel. The hotel hopes to welcome you many more times in the future.
Wishing you good health and happiness!
Sincerely,
Tran Thi Huong - Hotel Manager
See original
PP
Phương P.
9,7
/10
Reviewed 10 week(s) ago
Staff and service are very good, only wifi is too bad to use
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2 people find it helpful
Accommodation's Reply
04 Sep 2025
Hello Ms. Phuong
Best regards from Muong Thanh Grand Danang Hotel!
I am very honored and happy to receive your comments on the quality of service at Muong Thanh Grand Danang Hotel. Caring for customers with dedication and professionalism is always the top criteria in our service.
We wish you and your family good health and happiness. We look forward to seeing you and your family again in the future.
Best regards,
Tran Thi Huong - Hotel Director
See original
N
NguyenThiMinhThu
Business
8,4
/10
Reviewed 11 week(s) ago
Friendly staff, also clean
See original
1 people find it helpful
Accommodation's Reply
04 Sep 2025
Hello Ms. Thu
Best regards from Muong Thanh Grand Danang Hotel!
I am very honored and happy to receive your comments on the service quality of Muong Thanh Grand Danang Hotel. Caring for customers with dedication and professionalism is always the top criteria in our service.
I wish you and your family good health and happiness. I hope to see you and your family again soon.
Best regards,
Tran Thi Huong - Hotel Director
See original
nT
nguyen T. M. H.
Staycation
8,3
/10
Reviewed 12 week(s) ago
Came back after 2 years and it's still the same: Hot room, no fan to use. Breakfast is not good, few dishes.
See original
1 people find it helpful
Accommodation's Reply
04 Sep 2025
Hello Anh
We would like to sincerely thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel.
We understand that your satisfaction is very important and always strive to provide the best service. However, we are sorry to hear that your expectations have not been fully met. We would like to sincerely apologize for the inconvenience that has occurred.
All your feedback is very valuable to us, providing an opportunity for the hotel to improve and enhance the quality of service. We are committed to reviewing and fixing the issues you have raised to bring a better experience to all of our customers in the future.
We look forward to welcoming you back on your next vacation.
Wishing you and your family good health and peace!
Best regards,
Tran Thi Huong - General Director
See original
T***N
Staycation
8,7
/10
Reviewed 12 week(s) ago
This is the second time I've visited Muong Thanh. The staff is very enthusiastic and friendly. The hotel is in the center. Just a short walk to the Love Bridge and Han River. This time I was a little unsatisfied with the air conditioning in the room and the elevator. Otherwise everything was ok. The price was very reasonable. The breakfast was delicious.
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Accommodation's Reply
04 Sep 2025
Hello Anh
We would like to sincerely thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel.
We understand that your satisfaction is very important and always strive to provide the best service. However, we are sorry to hear that your expectations have not been fully met. We would like to sincerely apologize for the inconvenience that has occurred.
All your feedback is very valuable to us, providing an opportunity for the hotel to improve and enhance the quality of service. We are committed to reviewing and fixing the issues you have raised to bring a better experience to all of our customers in the future.
We look forward to welcoming you back on your next vacation.
Wishing you and your family good health and peace!
Best regards,
Tran Thi Huong - General Director
See original
Van S. L.
6,5
/10
Reviewed 12 week(s) ago
The location is not very good. The lobby is full of trash. The lobby is too high and wide so the hotel did not turn on the air conditioner. It was very hot and uncomfortable in the lobby.
See original
2 people find it helpful
Accommodation's Reply
04 Sep 2025
Hello Anh
We would like to thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel. We are sorry to hear that your experience did not meet your expectations.
We sincerely apologize for any inconvenience you may have experienced. Your feedback is extremely valuable and will help us improve our service quality. We have noted the issues you raised and are reviewing and adjusting to ensure that they do not recur in the future.
We hope that you will give us another opportunity to welcome and serve you better.
Wishing you good health and happiness!
Best regards,
Tran Thi Huong - Managing Director
See original
BN
Bảo N.
8,5
/10
Reviewed 12 week(s) ago
It's okay, the glass needs to be cleaned, it's too dirty.
See original
2 people find it helpful
Accommodation's Reply
16 Sep 2025
Hello Mr. Bao
We would like to sincerely thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel.
We understand that your satisfaction is very important and always strive to provide the best service. However, we are sorry to hear that your expectations have not been fully met. We would like to sincerely apologize for the inconvenience that has occurred.
All your feedback is very valuable to us, providing an opportunity for the hotel to improve and enhance the quality of service. We are committed to reviewing and fixing the issues you have raised to bring a better experience to all of our customers in the future.
We look forward to welcoming you back on your next vacation.
Wishing you and your family good health and peace!
Best regards,
Tran Thi Huong - Managing Director
See original
T***i
Staycation
9,4
/10
Reviewed 12 week(s) ago
Clean, nice room. Enthusiastic, friendly staff. Breakfast buffet is not really wow
See original
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Accommodation's Reply
16 Sep 2025
Hello Anh
We would like to sincerely thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel.
We understand that your satisfaction is very important and always strive to provide the best service. However, we are sorry to hear that your expectations have not been fully met. We would like to sincerely apologize for the inconvenience that has occurred.
All your feedback is very valuable to us, providing an opportunity for the hotel to improve and enhance the quality of service. We are committed to reviewing and fixing the issues you have raised to bring a better experience to all of our customers in the future.
We look forward to welcoming you back on your next vacation.
Wishing you and your family good health and peace!
Best regards,
Tran Thi Huong - General Director
See original
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Muong Thanh Grand Da Nang Hotel
Traveloka (1.243)
Other sources (217)
8,5
Very Good
From 1.243 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,4
Meal
8,1
Location
8,5
Service and Facilites
8,3
People often mention about Muong Thanh Grand Da Nang Hotel
All
Room Space (32)
Bathroom (29)
Bedroom (26)
Ambiance (23)
Hotel Area (23)
Distance to City Center (22)
Staff Friendliness (20)
In-house Restaurant (18)
Surroundings (17)
Family Friendly (16)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Muong Thanh Grand Da Nang Hotel
Number of reviews per page
20
40
Customer reviews
HN
Hieu N. T.
Staycation
6,3
/10
Reviewed 4 day(s) ago
Room hygiene is not good, blanket has many yellow stains and some have blood. When reported, the staff did not apologize. The glass to see outside is very blurry. The hotel should regularly check the room preparation of the staff.
See original
Find this review helpful?
Verified Traveler
Staycation
9,6
/10
Reviewed 3 week(s) ago
The hotel is very large.
IN GENERAL IT IS GOOD.
BUT THERE ARE 2 ISSUES I NEED TO SUGGEST FOR IMPROVEMENT: THE RECEPTION LOBBY IS VERY HOT, THE HOTEL DOES NOT HAVE AIR CONDITIONING, SO GUESTS WHO ARRIVAL OR LEAVE FEEL FRUSTRATED BECAUSE THE AIR AROUND IS NOT COOL.
PROBLEM 2: THERE ARE MANY ELEVATORS BUT THEY RUIN VERY SLOWLY, SO IT IS VERY INCONVENIENT FOR GUESTS TO TRAVEL BECAUSE THEY HAVE TO WAIT TOO LONG FOR THE ELEVATOR TO GO DOWN OR UP TO THE FLOOR THEY ARE ON
Read More
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Accommodation's Reply
11 Oct 2025
Hello, Ms. Anh.
Thank you for your valuable feedback regarding your stay at Muong Thanh Grand Hotel Danang.
We understand that customer satisfaction is of utmost importance to us, and we are committed to providing the best possible service. However, we apologize for any inconvenience this may have caused.
Your feedback is important to us and helps us improve and enhance our hotel services. We will carefully consider your concerns and do our best to address them, so that we can provide an even better experience for all our guests in the future.
We sincerely hope to welcome you back.
We wish you and your family good health!
Thank you.
Ms. Tran Thi Huong - General Manager
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T***n
5,0
/10
Reviewed 3 week(s) ago
I don't understand why this hotel is rated above 8 points, the bathroom and bathtub drained very slowly, the water was floating, I reported to the reception in the afternoon but no one fixed it, the air conditioner was on for 3 hours but it was not cold, water was leaking, I reported to the reception at 10pm to check and change rooms??? The room was so bad, why didn't they clean it up and let the guest stay and then change rooms???
In many places in MT, this is the worst and MT will be on my blacklist
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1 people find it helpful
Verified Traveler
Staycation
8,5
/10
Reviewed 4 week(s) ago
convenient location, spacious rooms but seems a bit rundown
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Accommodation's Reply
11 Oct 2025
Hello, Ms. Anh.
Thank you for your valuable feedback regarding your stay at Muong Thanh Grand Hotel Danang.
We understand that customer satisfaction is of utmost importance to us, and we are committed to providing the best possible service. However, we apologize for any inconvenience this may have caused.
Your feedback is important to us and helps us improve our hotel services. We will carefully consider your concerns and do our best to address them, so that we can provide an even better experience for all our guests in the future.
We sincerely hope to welcome you back.
We wish you and your family good health!
Thank you.
Ms. Tran Thi Huong - General Manager
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T***c
Staycation
9,7
/10
Reviewed 5 week(s) ago
The waiting room is hot, no air conditioning. The room air conditioning is too weak, not cold enough, especially at noon, it is very hot. Plus points: receptionist, enthusiastic and cheerful service, delicious buffet with diverse food. Will come back if coming to Da Nang. Hope the hotel will fix the air conditioning so that the vacation here is better.
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1 people find it helpful
Accommodation's Reply
26 Sep 2025
Hello Anh
We would like to thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel.
We understand that your satisfaction is very important and always strive to provide the best service. However, we are sorry to hear that your expectations have not been fully met. We would like to sincerely apologize for any inconvenience caused.
All your feedback is very valuable to us, providing an opportunity for the hotel to improve and enhance the quality of service. We are committed to reviewing and resolving the issues you have raised to bring a better experience to all of our customers in the future.
We look forward to welcoming you back on your next vacation.
Wishing you and your family good health and peace!
Best regards,
Tran Thi Huong - Managing Director
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H***i
5,0
/10
Reviewed 5 week(s) ago
The worst hotel I ever stayed at in 20 years.
-Air conditioning in lounge and corridors areas are off in order to save power , so the hotel is extremely hot.
-Air condition in the rooms are extremely loud and noisy and impossible to sleep during the night.
-rooms are dark and not enough lights, so the ambient is depressing.
-no clothing Iron is provided in order for the hotel to force you use their service.
-bedding and towels are dirty with blood stains and other an unidentified spots.
-washrooms are old and lack of major maintenance.
-Windows are so dirty and never been cleaned in years so impossible to see anything through the windows.
-curtains are so dirty and full of dust.
Save your vacation and save your money and do not go through this horrible experience.
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2 people find it helpful
Accommodation's Reply
11 Oct 2025
Dear Sir
We sincerely thank you for choosing our hotel and taking the time to share your impressions after your stay at Muong Thanh Grand Danang Hotel.
We always value our customers and understand the importance of providing good service to them. However, we did not meet your expectations on certain points, we would like to offer our sincerest apologies for that.
We value guest feedback and do our best to provide high quality service to maintain satisfaction. We'd like to thank you for bringing this to our attention and it will help us improve our operations and services.
The hotel wishes you all the best and looks forward to another opportunity to welcome you back in the near future.
Ms.Tran Thi Huong - Genaral Manager
N***n
Business
9,1
/10
Reviewed 8 week(s) ago
The hotel lobby and restaurant are hot and uncomfortable
The staff are friendly and helpful
The bathroom only has a bathtub and no shower area. If you shower standing up, the entire bathroom will get wet.
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1 people find it helpful
Accommodation's Reply
16 Sep 2025
Hello Ms.
We would like to sincerely thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel.
We understand that your satisfaction is very important and always strive to provide the best service. However, we are sorry to hear that your expectations have not been fully met. We would like to sincerely apologize for the inconvenience that has occurred.
All your feedback is very valuable to us, providing an opportunity for the hotel to improve and enhance the quality of service. We are committed to reviewing and fixing the issues you have raised to bring a better experience to all customers in the future.
We look forward to welcoming you back on your next vacation.
Wishing you and your family good health and peace!
Best regards,
Tran Thi Huong - General Director
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Nguyen t. t. h.
Leisure
7,9
/10
Reviewed 8 week(s) ago
Public services such as swimming pool, gym club... are too old and degraded. The lobby is also boring. Parking is limited. There is no security guard to guide parking.
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Accommodation's Reply
16 Sep 2025
Hello Anh
We would like to thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel. We are sorry to hear that your experience did not meet your expectations.
We sincerely apologize for any inconvenience you may have experienced. Your feedback is extremely valuable and will help us improve our service quality. We have noted the issues you raised and are reviewing and adjusting to ensure that they do not recur in the future.
We hope that you will give us another opportunity to welcome and serve you better.
Wishing you good health and happiness!
Best regards,
Tran Thi Huong - Executive Director
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N***N
Leisure
9,7
/10
Reviewed 9 week(s) ago
Everything is fine, I will come back to stay at Muong Thanh if I have the chance.
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Accommodation's Reply
04 Sep 2025
Hello
Best regards from Muong Thanh Grand Danang Hotel!
I am honored and happy to receive your comments on the quality of service at Muong Thanh Grand Danang Hotel. Caring for customers with dedication and professionalism is always the top criteria in our service.
We wish you and your family good health and happiness. We look forward to seeing you and your family again in the future.
Best regards,
Tran Thi Huong - Hotel Director
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h***g
Staycation
6,4
/10
Reviewed 9 week(s) ago
It seems that the hotel is old so the experience is not very good. The hygiene is not really clean and the room smells very bad.
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Accommodation's Reply
04 Sep 2025
Hello Anh
We would like to thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel. We are sorry to hear that your experience did not meet your expectations.
We sincerely apologize for any inconvenience you may have experienced. Your feedback is extremely valuable and will help us improve our service quality. We have noted the issues you raised and are reviewing and adjusting to ensure that they do not recur in the future.
We hope that you will give us another opportunity to welcome and serve you better.
Wishing you good health and happiness!
Best regards,
Tran Thi Huong - Managing Director
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N***n
8,4
/10
Reviewed 9 week(s) ago
no razor, hotel not up to par
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Accommodation's Reply
04 Sep 2025
Hello Anh
We would like to sincerely thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel.
We understand that your satisfaction is very important and always strive to provide the best service. However, we are sorry to hear that your expectations have not been fully met. We would like to sincerely apologize for the inconvenience that has occurred.
All your feedback is very valuable to us, providing an opportunity for the hotel to improve and enhance the quality of service. We are committed to reviewing and fixing the issues you have raised to bring a better experience to all of our customers in the future.
We look forward to welcoming you back on your next vacation.
Wishing you and your family good health and peace!
Best regards,
Tran Thi Huong - General Director
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Nguyen T. P. T.
10,0
/10
Reviewed 10 week(s) ago
Central hotel, convenient to go anywhere. However, I thought the hotel was facing the sea but it turned out not to be. However, the beach is very close.
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2 people find it helpful
Accommodation's Reply
04 Sep 2025
Hello Anh Nguyen
Thank you for choosing Muong Thanh Grand Da Nang as your destination and sharing your wonderful experiences while staying at the hotel.
Your comments will be forwarded to all hotel staff, which is a great source of motivation for Muong Thanh Grand Da Nang to maintain and develop the hotel's services to bring the best service to customers.
Once again, we would like to sincerely thank you for sharing your feelings about your vacation with your family at our hotel. The hotel hopes to welcome you many more times in the future.
Wishing you good health and happiness!
Sincerely,
Tran Thi Huong - Hotel Manager
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D***g
10,0
/10
Reviewed 10 week(s) ago
Ok. Good experience, receptionist not so ok
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Accommodation's Reply
04 Sep 2025
Hello Anh
Thank you for choosing Muong Thanh Grand Da Nang as your destination and sharing your wonderful experiences while staying at the hotel.
Your comments will be forwarded to all hotel staff, which is a great source of motivation for Muong Thanh Grand Da Nang to maintain and develop the hotel's services to bring the best service to customers.
Once again, we would like to sincerely thank you for sharing your feelings about your vacation with your family at our hotel. The hotel hopes to welcome you many more times in the future.
Wishing you good health and happiness!
Sincerely,
Tran Thi Huong - Hotel Manager
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PP
Phương P.
9,7
/10
Reviewed 10 week(s) ago
Staff and service are very good, only wifi is too bad to use
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2 people find it helpful
Accommodation's Reply
04 Sep 2025
Hello Ms. Phuong
Best regards from Muong Thanh Grand Danang Hotel!
I am very honored and happy to receive your comments on the quality of service at Muong Thanh Grand Danang Hotel. Caring for customers with dedication and professionalism is always the top criteria in our service.
We wish you and your family good health and happiness. We look forward to seeing you and your family again in the future.
Best regards,
Tran Thi Huong - Hotel Director
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N
NguyenThiMinhThu
Business
8,4
/10
Reviewed 11 week(s) ago
Friendly staff, also clean
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1 people find it helpful
Accommodation's Reply
04 Sep 2025
Hello Ms. Thu
Best regards from Muong Thanh Grand Danang Hotel!
I am very honored and happy to receive your comments on the service quality of Muong Thanh Grand Danang Hotel. Caring for customers with dedication and professionalism is always the top criteria in our service.
I wish you and your family good health and happiness. I hope to see you and your family again soon.
Best regards,
Tran Thi Huong - Hotel Director
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nT
nguyen T. M. H.
Staycation
8,3
/10
Reviewed 12 week(s) ago
Came back after 2 years and it's still the same: Hot room, no fan to use. Breakfast is not good, few dishes.
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1 people find it helpful
Accommodation's Reply
04 Sep 2025
Hello Anh
We would like to sincerely thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel.
We understand that your satisfaction is very important and always strive to provide the best service. However, we are sorry to hear that your expectations have not been fully met. We would like to sincerely apologize for the inconvenience that has occurred.
All your feedback is very valuable to us, providing an opportunity for the hotel to improve and enhance the quality of service. We are committed to reviewing and fixing the issues you have raised to bring a better experience to all of our customers in the future.
We look forward to welcoming you back on your next vacation.
Wishing you and your family good health and peace!
Best regards,
Tran Thi Huong - General Director
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T***N
Staycation
8,7
/10
Reviewed 12 week(s) ago
This is the second time I've visited Muong Thanh. The staff is very enthusiastic and friendly. The hotel is in the center. Just a short walk to the Love Bridge and Han River. This time I was a little unsatisfied with the air conditioning in the room and the elevator. Otherwise everything was ok. The price was very reasonable. The breakfast was delicious.
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Accommodation's Reply
04 Sep 2025
Hello Anh
We would like to sincerely thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel.
We understand that your satisfaction is very important and always strive to provide the best service. However, we are sorry to hear that your expectations have not been fully met. We would like to sincerely apologize for the inconvenience that has occurred.
All your feedback is very valuable to us, providing an opportunity for the hotel to improve and enhance the quality of service. We are committed to reviewing and fixing the issues you have raised to bring a better experience to all of our customers in the future.
We look forward to welcoming you back on your next vacation.
Wishing you and your family good health and peace!
Best regards,
Tran Thi Huong - General Director
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Van S. L.
6,5
/10
Reviewed 12 week(s) ago
The location is not very good. The lobby is full of trash. The lobby is too high and wide so the hotel did not turn on the air conditioner. It was very hot and uncomfortable in the lobby.
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2 people find it helpful
Accommodation's Reply
04 Sep 2025
Hello Anh
We would like to thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel. We are sorry to hear that your experience did not meet your expectations.
We sincerely apologize for any inconvenience you may have experienced. Your feedback is extremely valuable and will help us improve our service quality. We have noted the issues you raised and are reviewing and adjusting to ensure that they do not recur in the future.
We hope that you will give us another opportunity to welcome and serve you better.
Wishing you good health and happiness!
Best regards,
Tran Thi Huong - Managing Director
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BN
Bảo N.
8,5
/10
Reviewed 12 week(s) ago
It's okay, the glass needs to be cleaned, it's too dirty.
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2 people find it helpful
Accommodation's Reply
16 Sep 2025
Hello Mr. Bao
We would like to sincerely thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel.
We understand that your satisfaction is very important and always strive to provide the best service. However, we are sorry to hear that your expectations have not been fully met. We would like to sincerely apologize for the inconvenience that has occurred.
All your feedback is very valuable to us, providing an opportunity for the hotel to improve and enhance the quality of service. We are committed to reviewing and fixing the issues you have raised to bring a better experience to all of our customers in the future.
We look forward to welcoming you back on your next vacation.
Wishing you and your family good health and peace!
Best regards,
Tran Thi Huong - Managing Director
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T***i
Staycation
9,4
/10
Reviewed 12 week(s) ago
Clean, nice room. Enthusiastic, friendly staff. Breakfast buffet is not really wow
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Accommodation's Reply
16 Sep 2025
Hello Anh
We would like to sincerely thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel.
We understand that your satisfaction is very important and always strive to provide the best service. However, we are sorry to hear that your expectations have not been fully met. We would like to sincerely apologize for the inconvenience that has occurred.
All your feedback is very valuable to us, providing an opportunity for the hotel to improve and enhance the quality of service. We are committed to reviewing and fixing the issues you have raised to bring a better experience to all of our customers in the future.
We look forward to welcoming you back on your next vacation.
Wishing you and your family good health and peace!
Best regards,
Tran Thi Huong - General Director
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