Muong Thanh Grand Da Nang Hotel

Spacious room. Clean. Near center

Food ok, room ok, quality

Check in exactly at 2am. 30 minutes for one case. So annoying.

The receptionist service was very poor.

Very ok and great, I will come back ok ok

The room is ok, I got a room with a view of the dragon bridge so I was quite satisfied. But the room only has shower gel and shampoo. There is no hand soap. I called the receptionist twice to ask for soap because my family has a baby. I wanted to use hand soap for my baby after a whole day but there was none. The breakfast menu is very simple. There are a lot of guests but the food only has a few basic dishes.

Hotel bed is shaky, spring mattress is sagging, room wifi is not working, food is terrible, swimming pool water has no bottom, strong smell of chlorine

The staff is friendly and quick but the room quality does not match the 4 star rating. The quality has gone downhill, the room furniture is old and worn from previous guests.

The day I checked in, the bed sheets were wrinkled even though the staff made them neatly. But I don't know if they saw the sheets for me or not.

The bed was rocking, the glass overlooking the dragon bridge was dirty, couldn't see the beautiful view clearly! The breakfast was monotonous and really not delicious!

Mineral water in the room is usually free but the hotel charged me 20k, the room only has 1 towel, the furniture here is quite old. Will not come back 🥲🥲 Muong Thanh Suoi Mo Ha Long I stayed at was very beautiful ok so when I came here I wanted to stay again but I didn't think it would be so disappointing

I requested to change the items (towels, drinking water, toiletries) without cleaning the room. I told the housekeeping staff directly, they said they would do it. However, I waited for 30 minutes without seeing anything, called the room service number but no one answered, I called the reception for support and they said they would notify me immediately, but continued to wait, almost 1 hour without anyone coming or calling to let me not wait...

The baggage staff and reception staff were enthusiastic and friendly. The bathroom had an unpleasant odor The room was facing west and hot, the air conditioner was set at 19-20 degrees but still not cool. When I first checked in, I had to wait nearly 2 hours for the air conditioner to cool down again, making my wife very tired and upset. I asked the receptionist to contact the technician to check many times, it took a long time to come and check, but it was not fixed, and I had to wait a long time for the room to cool down. Not deep cool

The room is very unhygienic, no new towels for guests, lots of cockroaches, weak shower, lack of amenities and not a good experience at Muong Thanh Grand Da Nang!

My family will stay from June 12-15, 2025, I will evaluate based on my personal experience at Muong Thanh Grand Da Nang. - Hotel location: near Dragon Bridge, Son Tra Night Market, can move to the international fireworks display quickly and conveniently. Rating: Good. - Room: my family was arranged on the 10th floor, I noted "want Han River view" on the app and was satisfied as desired. The advantages of the room are: clean, spacious, has basic amenities, wifi works quite well. Disadvantages: the glass door view is not clean, affecting the view, the air conditioner takes a long time to cool, there is no white light but only yellow light so it feels a bit dark. Rating Fair. - Elevator: because I went during storm No. 1, I found it airy, the elevator has a fan system so it is not too hot like some reviews on the app. There are times when it is crowded but overall easy to move. Rating Good. - Breakfast: there are also many options from noodles, rice noodles, cakes, sticky rice to desserts, drinks but in general it is not delicious, everything is too bland. Average rating. - Reception: the morning and evening reception helped me check in and check out quite quickly. The deposit policy of 1,000,000 VND with invoice (although I paid in advance on the app) but was fully refunded after checking out. Rating: Good. Overall, I was quite satisfied with my stay here but the hotel needs to improve its service to be more worthy of 4 stars. Overall rating: 8.5/10 points. Best regards!

Good hotel, friendly staff soundproofing is a bit poor

A BAD EXPERIENCE! [This article is based on personal experience, please read for reference] I stayed in room 712 and I can say that this is probably the worst room of all the rooms at Muong Thanh Grand. I came to Da Nang for work purposes so I did not need a room that was too luxurious. I also did not give feedback to the staff because I went out to work during the day and only came back to sleep at night, and my stay was not long. So even though I did not expect too much, the recent experiences could not make me pass, the basics should at least be there. From the moment I entered Muong Thanh, besides the lobby being very large and beautiful, it was super hot. The entire reception area or waiting area did not have air conditioning, there were few fans, so if any guests came to wait to check-in, it was very hot, unlike other hotels I went to where it was very cool. Room 712: Wifi is super weak, I was sitting in an online meeting but kept being logged out and couldn't fully participate in the meeting. The light was dark yellow, plus there was no window, no view (there was a window with a curtain, when I flipped it up, the air conditioner was hot =)) ) so if I woke up without a clock, I really didn't know if it was day or night. The bathroom water was weak, I had to hold the shower head close to my body to be able to shower; The sink was very difficult to adjust the hot and cold; The bathroom had a see-through glass part, no curtain so if I went with friends or family, it would be quite awkward, I also went down to ask the staff if they could help cover my room with a cloth or find a way to cover it because I went with my family but the staff refused because this was a common design.; The mini fridge wasn't cool, I had an acquaintance give me some gifts that I wanted to keep cool but the fridge wasn't cool at all; Poor quality TV. Breakfast buffet was okay; food wasn't very diverse. I booked on traveloka for about 800k/night, because I wanted a cheap price and had heard of Muong Thanh before, but it turned out to be Muong Thanh luxury so I trusted it without doing much research. However, with this price, you can still find many better places.

window is very dirty- cool water not hot

The hotel location is very good. However, the rooms are old and smelly.

The room is very spacious, airy and bright with large windows overlooking the Han River, fully equipped in the traditional hotel style. My family arrived on the day of storm No. 1, it was pouring rain, luckily behind the hotel there is a culinary "street" with rich food, a full department store so it was very convenient. In addition, I was also supported very quickly by the hotel because I forgot something when leaving the hotel. The service and service attitude are very good so I will come back next time. 👍 Note, the hotel is only free for children under 6 years old, from 6 years old and up there will be an additional charge, so you need to check the additional charge before booking a room to ensure quick check-in procedures.