Ocean Bay Phu Quoc Resort and Spa

Nice resort although it was very quiet even over the Easter weekend. Food and drink is expensive by Vietnamese standards. The best meal we had was at a pizza restaurant called the Spot, just on the road outside the resort gate. The pizza was the best we have ever had anywhere and the service was to match. Lovely wines and free desserts were a bonus. It was recommended to us by other guests and our meal there was the highlight of our evenings on the island. Would highly recommend it

Amazing resort for a peaceful vacation. We had a bungalow with a wonderful view of the ocean.

My wife and I stayed here for 8 nights. The property is beautiful and well maintained. The staff are super friendly and helpful. Dining options are good, not 5 star but still lots of variety. Overall its a great experience in a beautiful location. We have been to some nice resorts in Hawaii, Jamaica, Mexico, etc and this experience ranks right up there. If you want a new experience, try Vietnam on for size.

We had an amazing time staying at Ocean Bay. The room beautifully opened to the beach and we had an awesome view of the sunset every evening. The staff were very kind and courteous, and made us feel very welcome. Highly recommend!

A lovely place to stay and relax in nature’s surroundings. The resort is kept clean and green by a dedicated team.

The property was impeccable, beautiful beach, the breakfast exceeded all our expectations. The staff was very attentive and friendly.

Only stayed one night but amazing

Rustic, full of flowers and plants. I was first very concerned about mosquitos since the rustic design leaving the room not sealed from the environment. Surprisingly I did not get a single bite during the stay. Maybe it was not the mosquito season. I wish they have a bed turn down service at the evening. However, I did get food poisoning at its restaurant. The rice they served that time should never has passed the kitchen, which hopefully will be done better in the future.

Clean, lovely beach except they do not clear plastic

The location is a bit tempted, so, a scooter is needed for the city tour or any fine dining.

Amazing property. It close to nature and very quite. Best thing about the property was the staff, very helpful, polite and go above and beyond to provide best service.

The hotel was amazing, staff were helpful and extremely nice. Our room was always clean, stuffed with new bottles of water and fresh towels. They even had a beach bag and slippers, a mosquito spray and an umbrella. The room itself was so authentic, a real bungalow. It was worth it to pay extra for breakfast; it was so variable and delicious. We would definitely recommend this place to visit. We are even thinking of coming back for a longer time.

Lovely little oasis on the beach! Very tropical surroundings and the beach front villa gave a real homely feel. Sadly a wet day so couldn’t appreciate the beautiful pool and what looks like private beach but a great stay! Thanks team!

We had a wonderful stay, the place was beautiful and staff very friendly

Great location and staff was very accommodating.

I think the pictures oversell it. We booked a "premium king" bungalow but upgraded to an ocean view villa when we realized how little privacy the bungalows have. They are right next to each other, stacked one on top of the other, with the unfortunate feature of being able to hear other people's conversation. That said, it is "good value" as other reviews have pointed out---so just know what to expect. Food quality was neither great nor bad. Staff were nice.

This resort has top-notch rooms and is situated on such a lovely beach. It is advertised as a premier resort and charges prices that match just that in their spas, restaurants, and other amenities on the property (i.e. paddle board rentals, laundry, etc.) The experience we had with nearly every single one of these things was atrocious. There is horrendous service at this resort in all of the bars and restaurants. The kicker is that the staff are incredibly friendly and try to be accommodating, but the venues are ridiculously understaffed, so the waitstaff and bartenders always seem so incredibly frazzled. It is truly absurd for a resort that tries to come off as high end. Our group of travelers were coming from the USA and Australia, so we were prepared to be paying the rates average of our countries, especially given that we were going to an island and seeking a luxurious resort. With that being said, the thing that was most frustrating was the prices they charged for such low quality goods and services. If you choose to stay at this resort, I would just highly recommend going elsewhere for all drinks and meals.The prices are far higher than other local places on the island, thus the quality should reflect what they are charging, and also the service needs to improve by hiring more staff. Our room was lovely and the resort itself is beautiful, so we were bummed to have had such a horrible experience because of the amenities.

Amazing place very eloquent and clean and good staff. Close to the beach.

Overall mine and my partners experience here was incredible. We will be returning!

It was a fantastic experience. Outstanding property, location and their team is extremely committed, friendly and eager to serve with a smile. Special mention to Ms.Bao and Mr. Ky who went the extra mile to make our trip very memorable. Ms.Bao ensured that we were comfortable and happy with our ocean view room and Mr.Ky helped to plan an outing to Hong Thom Island all the while helping to communicate with our local driver. Mr.Trinh at the Ocean Bar & Grill restaurant is friendly and gives you good suggestions to enjoy the amenities and dining options on the property (including a fire show). This restaurant has stunning views of the ocean and food is great. They could consider to increase the menu options since by the end of our 4 day stay we had tried everything there and they were delicious. Breakfast options at the charming Treehouse Restaurant are good and enjoyable. We met the little Mr.Nam, who is so enthusiastic and energetic while attending to customers on his summer holiday (who will be a future hotelier tycoon some day). It was a delight to watch him at work. Cleanliness could be a bit better but we recognise that it’s not easy to maintain a resort right on the beach with the exposure to sun, sand and rain. Overall, a very good stay. Great property, great people and together they make a compelling case. We will love to come here again.