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San Grand Hotel & Spa
Hotels
9,4
/10
Exceptional
370 reviews
What Guests Say About Their Stay
Ramel A.
10,0
/ 10
This hotel is highly recommended. I enjoyed my entire stay here. All the staffs are very hospitable and always smile for you which gives you good vibes on your day. It has nice view on rooftop and breakfast is good especially the Pho which is best for rainy day. I also like the dragon fruit. And they gave me a dragon fruit juice as welcome drink. The location is perfect too which is nearby the center of Hanoi and you can walk around Old quarter. Definitely I would stay here again when I’m back to Hanoi.
In the Area
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No. 2, Cau Go, Hang Bac Ward, Hoan Kiem District, Hanoi, Vietnam, 11000
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
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Available Room Types in San Grand Hotel & Spa
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What's around San Grand Hotel & Spa
No. 2, Cau Go, Hang Bac Ward, Hoan Kiem District, Hanoi, Vietnam, 11000
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Discover More About San Grand Hotel & Spa
note: hotel was previously named San Grand Hotel
Location
San Grand Hotel & Spa is a hotel in a good neighborhood, which is located at Hang Bac Ward.
About San Grand Hotel & Spa
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, San Grand Hotel & Spa provides a pleasant accommodation for your stay.
From business event to corporate gathering, San Grand Hotel & Spa provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at San Grand Hotel & Spa, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at San Grand Hotel & Spa.
If you plan to have a long-term stay, staying at San Grand Hotel & Spa is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
San Grand Hotel & Spa is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from San Grand Hotel & Spa exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
San Grand Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at San Grand Hotel & Spa.
All facilities in San Grand Hotel & Spa
Bar, Cafe and Lounge
Lobby
Accommodation Services
Bedroom
In-room Bathroom
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
In-room Facilities
- Bathrobe
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Hotel Services
- Bellhop
- Welcoming drinks
- Front desk
- 24-hour Receptionist
- Laundry service
- Luggage storage
- Tours
General
- AC
- Family room
- Non-smoking room
- Smoking area
- Smoke-free
Public Facilities
- Elevator
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Things to Do
- Fitness center
- Massage
- Spa
Transportation
- Airport transfer
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in San Grand Hotel & Spa
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
Late Check-out
You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at San Grand Hotel & Spa | 60 |
Number of floors in San Grand Hotel & Spa | 12 |
Another facilities in San Grand Hotel & Spa | ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon |
Frequently asked question in San Grand Hotel & Spa
What are available facilities at San Grand Hotel & Spa?
There are top facilites at San Grand Hotel & Spa such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at San Grand Hotel & Spa?
The standard check-in time at San Grand Hotel & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of San Grand Hotel & Spa?
San Grand Hotel & Spa is a 4.0-star hotel.
How many floors does San Grand Hotel & Spa have?
San Grand Hotel & Spa has 12 floors.
How many rooms are available at San Grand Hotel & Spa?
San Grand Hotel & Spa has 60 rooms in total.
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More Reviews from Other Guests in San Grand Hotel & Spa
Traveloka (47)
Other sources (323)
9,4
Exceptional
From 323 reviews
Cleanliness
9,4
Room Comfort
9,4
Service and Facilites
9,6
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Traveler Reviews San Grand Hotel & Spa
Number of reviews per page
20
40
Top reviews
Andrew
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Comfortable stay. The staff were very friendly and helpful. Recommended.
Manuel
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location superb customer service
Dominique
10,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Absolutley love this place!! So beautiful, awesome rooftop bar, and best of all, the staff is sooo nice!!! Love it so much we are staying again in a few days when we end our trip in Hanoi!!! 😊
Denise
Friends and Family
10,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
This place is so central. It's in the heart of everything and close to many attractions from walking distance. The hotel is clean and the staff is truly what made my stay even more special. Anna is incredibly helpful and was the resident 'concierge'. She made my Mum and my stay hard to say goodbye but if I ever returned to Hanoi, I will make sure to book Lucien (previously San Grand). Julia who is a Trainee is also amazing. The Bell boys are courteous and friendly. Always greeting with a smile.
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Daniel
Leisure with Partner
8,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Stay was good shower did not work very well I think broken but the hotel staff very pleasant and helpful
Tiffany Janine
Leisure
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The area was great and the staff very friendly we were very comfortable. Our room was spacious and clean. I recommend this place and will be back thank you so much
Daniel
Leisure
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
I am very pleased with my stay and will recommended to anyone who plans to visit Hanoi
Noemi
Friends and Family
10,0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Staff are very helpful, wpuld like to rate them 6 stars.
Food is fantastic.
tracy
6,0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Nice view from the breakfast and sky bar. The bed and beddings are excellent. The service is good. Here come the negatives.
The room is a lot smaller than advertised. Can’t barely do personal things in front of the mirror/sink without the door keeps jamming at your back. There is no sitting area as advertised either.
The bathtub is nice however there is no shower head on the wall. Basically you have to stand inside the bathtub, one hand holding the shower head and one hand doing your scrubbing - not comfortable at all.
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Ann-Marie
10,0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Excellent hotel and very friendly customer service…thank you :)
Leo
Leisure with Partner
10,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The San Grand Hotel is located in a perfect location in the Old Quarter, close to dining, shopping, bars and tons of street food! The hotel is very welcoming and a quiet oasis after the busy streets of Hanoi. The staff are extremely helpful and a special shout-out to Ruby and her team for being so kind and helpful with everything from booking our HaLong Bay trip, airport taxi, visas and actually walking to show us the nearest atm machine:) The hotel has a fabulous buffet breakfast along with an afternoon tea all included in your room rate. The rooftop bar is a great place to unwind during happy hour to take in the beautiful view over the lake. We had a balcony room, which offered a great view while taking in the sights and sounds of the city. It was a beautiful room, but didn’t have a shower, only a bathtub. All other room types had a shower though:) We would definitely recommend this hotel and would definitely stay here again! Thanks everyone!!
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KSHITIJ
10,0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Great hotel at a great location. Probably one of the best staff/hospitality I experienced in Vietnam. Every staff member was extremely helpful. Shout out to Susan for all the recommendations she provided us during our stay.
Terence
6,0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
NOISY street
Geoffrey
Leisure
10,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Great location. Friendly staff. Amazing view from rooftop bar!
******
Leisure with Partner
10,0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Enjoyed San Grand Hotel so much first time we returned for second stay.
Managers and staff are wonderful and welcoming people(Especially Susan at rooftop restaurant and Kylie. Great job guys!).
We liked…
Clean large rooms
Service at Breakfast(level 10 with lake views)
Location
Professional staff
Recommend to anyone visiting Hanoi to stay at this hotel you will not be disappointed.
Thanks for looking after us will be back!
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Tung
Leisure
8,0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Poor design in the bathroom. The floor was flooded everytime after I took a shower
Jessica
Leisure
10,0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
This property screamed old world elegance and charm. The décor was very old Hollywood glamor. It had a classy mess about it. It just made you feel rich. The people were warm. The rooftop bar provided a ridiculously beautiful view, and the beds were super comfortable.
Natalie
Leisure
10,0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Beautiful hotel
Richard
Leisure with Partner
10,0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Very nice hotel, within easy walking distance to the better shops, classier restaurants etc. but in the heart of the street life surrounding a lake.
Long
Leisure with Partner
10,0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Good
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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