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San Palace Hotel
Hotels
9,2
/10
Exceptional
103 reviews
What Guests Say About Their Stay
Bảo T.
10,0
/ 10
The hotel is clean and new, the rooms are spacious, just like the hotel photos posted, the beds and mattresses are new and soft. Each person gets two large pillows, and there is also a small sofa to sit and relax. The rooms are far apart so there will be no noise, disturbing each other, the soundproofing is also quite good compared to other hotels (I went to Sapa and met another hotel that did not have good soundproofing so I could not sleep well at night). L'harmonie staff are friendly, cute, the breakfast is delicious although there are few dishes, there is also a swimming pool on the 9th floor. The staff was also enthusiastic in showing me a restaurant for lunch (delicious) and booking a car for my family, in general, the service is excellent, there is nothing to complain about. If I have the opportunity to come to Hanoi, my family and I will stay here again. The hotel location is near the old town and also near tourist attractions so it is very okay.
Thy A. T.
9,4
/ 10
Super great service. Customer service is attentive and thoughtful. I rented a motorbike but after 1-2 hours changed my mind because I had something to do so I canceled. The hotel was still enthusiastic to cancel and did not charge a fee. Overall, I will come back because of the service + room.
In the Area
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187 Hang Bong, Hoan Kiem, Hang Bong Ward, Hoan Kiem District, Hanoi, Vietnam, 11000
Main Facilities
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AC
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
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Available Room Types in San Palace Hotel
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What's around San Palace Hotel
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187 Hang Bong, Hoan Kiem, Hang Bong Ward, Hoan Kiem District, Hanoi, Vietnam, 11000
Discover More About San Palace Hotel
Location
San Palace Hotel is a hotel in a good neighborhood, which is located at Hang Bong Ward.
About San Palace Hotel
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at San Palace Hotel.
San Palace Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, San Palace Hotel provides a pleasant accommodation for your stay.
From business event to corporate gathering, San Palace Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at San Palace Hotel, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at San Palace Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, San Palace Hotel is suitable for you who value privacy during your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
San Palace Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at San Palace Hotel.
All facilities in San Palace Hotel
Swimming Pool
Lobby
Exterior
Bedroom
Others
General
- AC
- Family room
- Fireplace in lobby
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
- Terrace
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Hair salon
- Laundry
- Shops
- Supermarket
Hotel Services
- Front desk
- 24-hour Receptionist
- Laundry service
- Luggage storage
- Tours
Things to Do
- Massage
- Outdoor pool
- Spa
Public Facilities
- Elevator
- Room service
- WiFi in public area
Shuttle Service
- Cruise shuttle
- Airport transfer
Food and Drinks
- Poolside bar
Connectivity
- Free WiFi
Business Facilities
- PRINTER
Accommodation Policy & General Information in San Palace Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Information
Popular Facilities | AC, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at San Palace Hotel | 22 |
Number of floors in San Palace Hotel | 7 |
Another facilities in San Palace Hotel | Family room, Fireplace in lobby, Non-smoking room, Swimming pool, Rooftop terrace |
Frequently asked question in San Palace Hotel
What are available facilities at San Palace Hotel?
There are top facilites at San Palace Hotel such as AC, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at San Palace Hotel?
The standard check-in time at San Palace Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in San Palace Hotel
Traveloka (31)
Other sources (72)
9,2
Exceptional
From 72 reviews
Cleanliness
9,2
Room Comfort
9,2
Service and Facilites
9,6
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Traveler Reviews San Palace Hotel
Number of reviews per page
20
40
Top reviews
Jarrard
6,0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Location was pretty convenient however, er on the side of caution with balcony rooms.
We recieved a free upgrade to a lovely large balcony room however unfortunately it's extremely noisy with road noise. You will 100% require ear plugs to sleep and still likely be woken up multiple times. The doors do little to keep the noise out.
Old Quarter during the week is busy until 10pm and then still has enough honks, beeps, sirens and garbage trucks and bikes with their loud vocal speakers.
They start up again at 630am too so don't expect to sleep well.
I would recommend the hotel invest in some double insulation windows and doors, it would make a world of difference in the comfort.
We also found the bed a little too firm for our liking. The sheets covering the bed didn't really fit properly and would easily come off and become wrinkled under you.
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Robert
Leisure Family
10,0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
The San Palace Hotel is on the edge of the old quarter a d within a few minutes walk to train street.
Multitude of food and attraction on the doorstep.
The rooftop pool and bar a great oasis after a busy day on the streets.
Staff went out of their way to help wherever they could.
Charles
10,0
/10
Reviewed 73 week(s) ago
Hotels.com verified review
Nothing to complain about except Wifi speed
Great location , great staff
Gayle
Leisure with Partner
10,0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
We liked the area of the San Palace Hotel as it was very convenient to shops and restaurants. We also like to walk everywhere and it was very central to many of the sites we wanted to see. The staff was fantastic and very helpful and friendly. They were one of the highlights. Our room was very spacious and comfortable. A nice breakfast was served in the mornings with eggs made to order. Rides to and from the airport were arranged by the staff on our behalf and worked out very well. I would recommend staying here while visiting Hanoi.
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Gayle
Leisure with Partner
10,0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
Very good hotel and staff were so helpful and friendly. Nice spacious room with comfortable bed and nice seating area. Nice bathroom. Good breakfast included every morning. Coffee was excellent. Would stay here again.
Jacqueline
Leisure with Partner
10,0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
Amazing staff, couldn’t do enough for us, especially Lily !!! Lovely young lady , spoke good English so helpful and also making sure we was safe, and looked after from start to finish . Hotel food very good, rooms nice with balcony.
Melanie
10,0
/10
Reviewed 92 week(s) ago
Expedia Group verified review
Great location. Wonderful staff
Byron
Leisure with Partner
8,0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
Tracy and Tom were very friendly and extremely helpful! The hotel is right in the heart of the old quarter, so it is very convenient to most tourist sites.
Jean
8,0
/10
Reviewed 109 week(s) ago
Hotels.com verified review
Room was clean and very comfortable. AC worked very well and bed was very comfortable. Staff was amazing! Everyone who worked there were extremely polite, friendly and helpful. Just amazing people. Breakfast was good too. Good selection of coffee/tea/juice, three types of bread, two types of cereal, yogurt, plus a rotating selection of three different hot dishes (changed daily) and two different fresh fruits (again, changed daily). The only downside is the hotel lobby feels very cramped but of course they can’t do much about that. Also, hotel is located at a particularly busy intersection so crossing street is difficult but I guess that’s Hanoi!
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Rory
Leisure with Partner
10,0
/10
Reviewed 113 week(s) ago
Expedia Group verified review
Nice hotel, with nice rooftop pool and views, and in a great location - but what makes the stay is the staff, they are all so lovely and attentive and really helpful with planning trips and finding things to do in Hanoi. Would definitely stay again.
Chung Keong
Business and Leisure with Friends
10,0
/10
Reviewed 114 week(s) ago
Expedia Group verified review
Overall satisfaction level is good. Very convenient to find local food even in the midnight. Staffs are friendly and helpful. The room is clean and the hotel located at quite central of Old quarters. Will come back again
Selena
Family
10,0
/10
Reviewed 117 week(s) ago
Expedia Group verified review
Great stay at this wonderful hotel, very helpful & friendly staff
Gerald
Leisure with Partner
10,0
/10
Reviewed 119 week(s) ago
Expedia Group verified review
Tania
Leisure Family
10,0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
Beautiful finishings. Comfortable bed friendly staff and very accommodating to our needs.
Yael
10,0
/10
Reviewed 122 week(s) ago
Hotels.com verified review
The staff was amaising. Camilla was great !! Very helpfull and kind.
Gerald
10,0
/10
Reviewed 125 week(s) ago
Expedia Group verified review
The staff in particular Camellia were so attentive caring and going the extra mile in helping us to sort things . Entire stay was very nice indeed
Peter
Leisure with Partner
6,0
/10
Reviewed 128 week(s) ago
Expedia Group verified review
Friendly helpful staff.
Mara
Leisure with Friends
10,0
/10
Reviewed 129 week(s) ago
Expedia Group verified review
It’s says 3 star but in reality it’s a 5.. the hotel was clean and close to everything. The staff where amazing, so friendly and would go annoyance beyond to make sure your stay was amazing.. thank you to Ms moon, Charlie, Mr tom and David.. bed was so comfortable and breakfast was great
Howard
Leisure with Friends
10,0
/10
Reviewed 131 week(s) ago
Expedia Group verified review
Staff are very friendly and polite.
Samsul
Business and Leisure
10,0
/10
Reviewed 134 week(s) ago
Expedia Group verified review
Nice place to stay
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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