The Oriental Jade Hotel

Hotels
9,6
/10
Exceptional
921 reviews

What Guests Say About Their Stay

ThanhThuy N.
8,5
/ 10
Wonderful services, especially staff’s attitude. The room is clean and comfortable. Excellent Hoan Kiem lake view from the rooftop.
In the Area
See Map
92 - 94 Hang Trong Street, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
The Oriental Jade Hotel is a hotel in a good neighborhood, which is located at Hang Trong Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around The Oriental Jade Hotel

Discover More Places
92 - 94 Hang Trong Street, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
Lobby The Oriental Jade Hotel
Lobby 2 The Oriental Jade Hotel

Discover More About The Oriental Jade Hotel

Location


The Oriental Jade Hotel is a hotel in a good neighborhood, which is located at Hang Trong Ward.

About The Oriental Jade Hotel

Whether you are planning an event or other special occasions, The Oriental Jade Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Oriental Jade Hotel.

The Oriental Jade Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Oriental Jade Hotel provides a pleasant accommodation for your stay.

From business event to corporate gathering, The Oriental Jade Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Oriental Jade Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The Oriental Jade Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Oriental Jade Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Oriental Jade Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Oriental Jade Hotel.

All facilities in The Oriental Jade Hotel

Bar, Cafe and Lounge The Oriental Jade Hotel
Bar, Cafe and Lounge
Swimming Pool The Oriental Jade Hotel
Swimming Pool
Fitness Center The Oriental Jade Hotel
Fitness Center
Lobby The Oriental Jade Hotel
Lobby
Exterior The Oriental Jade Hotel
Exterior

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Continental breakfast
  • Fullboard without drinks
  • Gala dinner
  • Gluten-free meals
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Winery

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free
  • Terrace

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Transportation

  • Airport transfer
  • Bicycle rental
  • Car rental
  • Limo or town car service

Connectivity

  • INTERNATIONAL_CALL
  • Internet point
  • LAN Internet
  • Free WiFi

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer

Accessibilty

  • Accessible bathroom
  • Wheelchair accessible

Kids and Pets

  • CRIBS

Accommodation Policy & General Information in The Oriental Jade Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please contract the hotel reservation before check-in in advace via +84394623622. Vui long lien he Bo Phan Dat Phong cua khach san truoc khi check qua +84394623622
Surcharge for children pay directly at hotel base on hotel policy. Thanh toan phu phi cho tre em truc tiep tai khach san, phu phi nay phu thuoc vao chinh sach khach san theo tung thoi diem

Minimum Age Policy

Minimum age to check-in is 16. Minor guests must be accompanied by adults upon check-in.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Oriental Jade Hotel
120
Number of floors in The Oriental Jade Hotel
12
Another facilities in The Oriental Jade Hotel
A la carte dinner, A la carte lunch, Restaurant with AC, Bar, Breakfast

Frequently asked question in The Oriental Jade Hotel

What are available facilities at The Oriental Jade Hotel?
There are top facilites at The Oriental Jade Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Oriental Jade Hotel?
The standard check-in time at The Oriental Jade Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Oriental Jade Hotel provide breakfast?
Yes, The Oriental Jade Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Oriental Jade Hotel

Traveloka (101)
Other sources (921)
9,6
Exceptional
From 921 reviews
Cleanliness

9,6

Room Comfort

9,6

Service and Facilites

9,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Oriental Jade Hotel

Number of reviews per page
20
40
Top reviews
Erin
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff and care provided is exceptional. Definitely stay here for your visit to Hanoi.
Caitlin
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice hotel
Lizia
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We enjoyed a great stay. The best things about this hotel are the convenient location (close walking distance to lake, shops, main square and markets) and the staff. The staff made sure to check in every morning at breakfast to see how we were going. We had a minor complaint about the room and the staff went above and beyond to rectify the issue and offer compensation (which they didn’t have to). There was also a nice gift upon checkout.
Read More
Verified traveler
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

excellent hotel and amazing staff and service would highly recommend
Jak
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great breakfast and spa. Staff were very friendly and went above and beyond. Hotel is in a very centralised location, which is good.
Susan
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Highly recommend this hotel. Excellent location, close to the lake & Old Quarter.Rooms were clean, breakfast fabulous & staff extremely friendly and helpful
Louise Elizabeth
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely hotel in a great spot for accessing the delights of Hanoi. I would recommend it to tourists and business people.
nadia
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel staff hospitality was unique.
Gonzalo
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excelente servicio; muy buena opción para alojarse en el Old Quarter Hanoi. La amabilidad del personal fue extraordinaria.
Marisa
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location. We came from Canada to join a tour. We thought we would stay a couple days before the tour and picked the Oriental Jade Hotel based on the reviews online. We were not disappointed. From the moment we were greeted with a welcome drink when we arrived, to the time we checked out, we felt like we were VIP guests. Close to the old quarter Hanoi and French Quarter. Shopping, entertainment and restaurants nearby. The beds were comfortable, rooms were nice and quiet. A great bar/restaurant/pool on the rooftop with an amazing view. I recommend the fresh prawn spring rolls, delicious! The breakfast buffet was the best we had on our whole trip and we travelled a month thru Vietnam, Cambodia and Thailand. Our only regret is that we weren’t able to stay longer. We felt very pampered.
Read More
Daniel
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff is very friendly and helpful. They went out of their way to ensure our stay was exceptional. The breakfast was included and was a very complete buffet along with a full egg station. The coffee and fresh squeezed juices were great! The location in the old quarter is so easy to get around by foot and it is a block from a small lake and tourist area. I’d glad stay again.
Read More
Eleanor
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location in old quarter, really attentive staff, excellent food options, lovely spa. Highly recommend
Basuki
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel has the best location in Hanoi. It is located in old quarters but near the French quarter and Hoan Kim lake. The night market which occurs every weekend is 2 minutes away by walking. The main area in French quarter was closed on Sunday for cars and motorcycles which make it a great area to stroll. Many great restaurants are nearby. The room, staffs, and breakfast are as expected of the 5 star hotel
Read More
Christian
icon-Leisure
Leisure
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fantastic hotel where staff goes above and beyond. From A to Z excellent all round.
Shane
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed at this hotel at the beginning and at the end of our trip, two nights each time, both were absolutely fantastic! The rooms are clean. Staff is exceptional and the spa is wonderful! Would highly recommend!
Rosemary
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location with wonderful rooftop view of the lake Liz was super helpful with ideas of where to go and Nancy organised the transfer of our luggage to our other hotel and complementary airport transfers This hotel goes above and beyond Enjoy!
Crystal
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

My husband and I had the pleasure of staying at the Oriental Jade Hotel in Hanoi, and it absolutely exceeded all expectations! The hotel itself is beautiful, with a perfect blend of modern elegance and local charm. What truly made the experience exceptional, though, was the staff. They were incredibly friendly and attentive, always going above and beyond to make our stay memorable. One night, when we were headed out for a late dinner, a staff member even walked us all the way to the restaurant—such a thoughtful touch! The food suggestions provided by the staff were spot-on, and every meal we had was delicious. I also have to mention the coffee class the hotel organized—it was an unforgettable experience that added a unique local flavor to our trip. Overall, I highly recommend Oriental Jade Hotel to anyone visiting Hanoi. It's an exceptional place to stay with outstanding service and experiences!
Read More
Melanie
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful hotel with amazing staff! Very convenient location as well, walkable to many shops/restaurants! Would definitely stay here again!
Howard
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Wonderful hotel: big bright lobby, friendly capable staff, lovely rooms, nice gym and rooftop pool. The restaurant was excellent, and the included breakfast was fantastic. The location is perfect.
Roger
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was amazing. Efficient, competent andver friendly. The hotel was flawless.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Oriental Jade Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.