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The Queen Hotel & Spa
Hotels
8,4
/10
Very Good
756 reviews
What Guests Say About Their Stay
Chew Y. W.
8,5
/ 10
The great location to access the night market, food and the hot spot for tourist
In the Area
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67 Thuoc Bac, Hoan Kiem, Hang Bo Ward, Hoan Kiem District, Hanoi, Vietnam, 10000
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in The Queen Hotel & Spa
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What's around The Queen Hotel & Spa
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67 Thuoc Bac, Hoan Kiem, Hang Bo Ward, Hoan Kiem District, Hanoi, Vietnam, 10000
Discover More About The Queen Hotel & Spa
Location
The Queen Hotel & Spa is located in area / city Hang Bo Ward.
About The Queen Hotel & Spa
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Queen Hotel & Spa.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Queen Hotel & Spa exclusively for you.
The Queen Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, The Queen Hotel & Spa is the right place to stay.
All facilities in The Queen Hotel & Spa
Others
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
- Elevator
Transportation
- Access to train station (surcharge)
- Shopping center shuttle (surcharge)
- Area shuttle with surcharge
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- Ballroom
- Smoking area
Kids and Pets
- Babysitting with surcharge
Things to Do
- Sauna
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Accommodation Policy & General Information in The Queen Hotel & Spa
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Breakfast fee: approximately VND 100.000 to 150000 per person
- Airport shuttle fee: VND 400000 per vehicle (one way)
- Rollaway bed fee: VND 150000.0 per day
- Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Check-in/Check-out Time
Check-in:
14:00 - 05:30
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 14:00 - 05:30 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Queen Hotel & Spa | 25 |
Number of floors in The Queen Hotel & Spa | 8 |
Another facilities in The Queen Hotel & Spa | Laundry service, Tours, Luggage storage, Porter, Multilingual staff |
Frequently asked question in The Queen Hotel & Spa
What are available facilities at The Queen Hotel & Spa?
There are top facilites at The Queen Hotel & Spa such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Queen Hotel & Spa?
The standard check-in time at The Queen Hotel & Spa is starting from 14:00 - 05:30 while the latest check-out time is at Before 12:00
Does The Queen Hotel & Spa provide breakfast?
Yes, The Queen Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Queen Hotel & Spa
Traveloka (756)
8,4
Very Good
From 756 reviews
Provided by travelers on
Cleanliness
8,4
Room Comfort
8,3
Meal
7,9
Location
8,6
Service and Facilites
8,4
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Traveler Reviews The Queen Hotel & Spa
Number of reviews per page
20
40
Customer reviews
trinh n. s.
5,6
/10
Reviewed 159 week(s) ago
This hotel were fully booked but was not updated yet even I paid for the room. They automatically sold my booking to another nearby hotel with poor quality.
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PHAM T. H. Y.
6,2
/10
Reviewed 183 week(s) ago
The hotel took 20k for parking for 1 day, but left it outside, not covered
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DN
Do Ngoc L.
6,0
/10
Reviewed 222 week(s) ago
tôi đặt phòng 2 ngày, mỗi ngày được nghỉ 2h-3h giờ nhận trả phòng từ 14h-12h nhưng khi tôi đến, tôi chỉ được nghỉ đúng 3h từ 9h>12h . đáng ra tôi được nghỉ 6h vì tôi đặt 2 ngày.
1 people find it helpful
BT
BUI T. T. T.
6,0
/10
Reviewed 224 week(s) ago
The hotel changes seats and still accepts guests at the old address
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1 people find it helpful
NT
Nguyen T. M. L.
8,5
/10
Reviewed 235 week(s) ago
Spacious and airy room, near the center and reasonable price
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LT
LE THI T. A.
8,5
/10
Reviewed 239 week(s) ago
Great, friendly, will be back
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1 people find it helpful
Vo Thi M. V. T.
6,3
/10
Reviewed 242 week(s) ago
Morning dehydration, hot water in the toilet is not adjustable. In return, the staff are very friendly
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1 people find it helpful
KV
Kiều V.
8,5
/10
Reviewed 243 week(s) ago
Okie bedroom, bathroom with bathtub standing comfortably. Friendly employee.
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2 people find it helpful
Dao H. N.
9,3
/10
Reviewed 243 week(s) ago
The spacious and airy room is okie but the wifi is broken, hope the hotel will soon fix it. I will come back next time
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DN
Dang N. K. T.
5,1
/10
Reviewed 244 week(s) ago
The hotel is quite old, the room has a balcony but the balcony has no curtains, wifi is broken, the toilet facilities are old, the air conditioner at night is very loud, can't sleep, the bed is the spring mattress is quite hot, the pillow is quite stiff. Around a few shops. Moved elsewhere.
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LD
Le Dinh V. T.
8,5
/10
Reviewed 244 week(s) ago
The room is clean, spacious, the staff are friendly, comfortable when requested, at reasonable prices
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3 people find it helpful
DD
Duong D.
4,8
/10
Reviewed 246 week(s) ago
A little bit boring the staff ... the accommodation is dirty
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2 people find it helpful
PA
Pham A. v. P.
6,0
/10
Reviewed 247 week(s) ago
The room is not clean, the outer railing is not clean
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1 people find it helpful
NH
NGUYEN H. T.
6,0
/10
Reviewed 249 week(s) ago
The reservation status is not clear: the message is an overnight stay, but the room is 2am to 3pm, so the front desk informs that if guests want to stay overnight, the payment is 300000vnd / 1 room. Because check-in at 23 o'clock, I agreed to check in 401.
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1 people find it helpful
TB
Tun B.
8,5
/10
Reviewed 252 week(s) ago
Airy room. !! Wide comfort so I like it very much
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1 people find it helpful
HM
Haohao M.
5,1
/10
Reviewed 253 week(s) ago
Cách phục vụ không chuyên nghiệp Khâu vệ sinh rất tệ Ở hai tuần nhưng không ai hỏi mình dọn phòng hết. Mình kêu ngày hôm nay nhưng ngày mai cũng chưa thấy ai lên dọn Vào buổi tối không có nước để rửa mặt . Có ai làm lễ tân mà nằm lăn năm lóc trước cửa không
2 people find it helpful
NA
Nguyen A. T.
5,1
/10
Reviewed 256 week(s) ago
2 days without wifi. 7:00 am without water to shower
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2 people find it helpful
HP
Hai P.
9,7
/10
Reviewed 259 week(s) ago
Room 350k / day very good, with balcony too
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DN
Duc N.
4,8
/10
Reviewed 260 week(s) ago
give 0 stars about employee attitude. give 0 stars in terms of facilities. fraudulent business. never back and forth
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3 people find it helpful
NT
Nguyen T. H.
5,4
/10
Reviewed 260 week(s) ago
Staff upset, attitude to guests. Damaged wifi, customer asked to answer, do not know that there is no wifi registered 3g Not satisfied at all. never come back the second time.
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2 people find it helpful
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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