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The Western Hill Hotel

Name: The Western Hill Hotel
Address: 135 - 145 Phan Dinh Phung Street, Ward 2, Da Lat, Lam Dong, Vietnam, 670000, 135 - 145 Phan Dinh Phung Street, Lam Dong, 670000, Vietnam
Rating: 8.5

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8,5

Very Good

159 reviews

What Guests Say About Their Stay

Hoàng D.

10,0

/ 10

I stayed here for 2 nights. My first impression was that the staff here from Security, Reception and other staff I met were all very friendly, polite, professional. The bedroom was spacious, well soundproofed, the bathroom was nice and clean... If I have the opportunity to come to Dalat, I will choose this hotel as my place to stay.

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Nguyen T. H.

10,0

/ 10

Came for a short business trip and realize that it is a good place for leisure travel as well. The hotel is very close to the centre and has many shops nearby. My room has look over the city. Very lively at night. Will come back.

Nguyen H. T.

9,7

/ 10

lovely staff, spacious, clean, beautiful, stable prices, markets, walking 5p is coming

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Sunsarid A.

9,1

/ 10

Great hotel not far from the market. Parent standards Good morning buffet Service-minded staff

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Verified traveler

10,0

/ 10

nhân viên thân thiện, nhiệt tình, phòng sạch sẽ thoáng mát. khách sạn ngay khu vực trung tâm

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In the Area

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135 - 145 Phan Dinh Phung Street, Ward 2, Da Lat, Lam Dong, Vietnam, 670000

Main Facilities

Laundry service

Parking

Restaurant

Luggage storage

Elevator

Family room

The Western Hill Hotel is a 4-star hotels that has been welcoming guests since 2024. It was previously known as Dalat Windsor Hotel. The accommodation went through a renovation in 2024. The Western Hill Hotel is part of Independent. There are 102 rooms spread across 5 floors.

What's around The Western Hill Hotel

135 - 145 Phan Dinh Phung Street, Ward 2, Da Lat, Lam Dong, Vietnam, 670000

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Discover More About The Western Hill Hotel

General Information

Location

Located at 135 - 145 Phan Dinh Phung Street in Da Lat, Vietnam. Those looking to explore will find Tinh That Thanh Tam, Vĩnh Minh Tự Viện, and ThyThy Farm nearby.

Facilities & Amenities

The Western Hill Hotel has Laundry service, Parking, Restaurant, Luggage storage, Elevator, and more.

Business Facilities

For guests traveling for work, The Western Hill Hotel has Conference hostess and Conference room available.

Contact

Email: sm1@thewesternhill.com
Phone number: +842633565888

All facilities in The Western Hill Hotel

Others

Meals & Dining

Breakfast

Public Facilities

Coffee/Tea in common areas
Elevator
Room service
Restaurant

Nearby Facilities

Beauty salon
Grocery store
Gift shop
ATM/Bank
Hair salon
Launderette

Business Facilities

Projector
Conference hostess
Photocopier
Conference room
Meeting facilities

Accommodation Facilities

Car park
Smoking area
Family room

Guest Services

Luggage storage
Front desk
Concierge
Multilingual staff
Laundry Service
Currency exchange
Tours
24-hour security
24-hour front desk

Connectivity

Wi-Fi
Wi-Fi in public areas

Accommodation Policy & General Information in The Western Hill Hotel

IMPORTANT_NOTICE

Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at The Western Hill Hotel	102
Number of floors in The Western Hill Hotel	5
Another facilities in The Western Hill Hotel	Breakfast, Coffee/Tea in common areas, Elevator, Room service, Restaurant

Frequently asked question in The Western Hill Hotel

What is normal check-in & check-out time at The Western Hill Hotel?

The standard check-in time at The Western Hill Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of The Western Hill Hotel?

The Western Hill Hotel is a 4.0-star hotel.

How many floors does The Western Hill Hotel have?

The Western Hill Hotel has 5 floors.

How many rooms are available at The Western Hill Hotel?

The Western Hill Hotel has 102 rooms in total.

What do past guests say about The Western Hill Hotel?

The Western Hill Hotel is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in The Western Hill Hotel

Overall Ratings & Reviews The Western Hill Hotel

Traveloka (139)

Other sources (20)

8,7

Very Good

From 139 reviews

Provided by travelers on

Cleanliness

8,7

Room Comfort

8,6

Meal

8,2

Location

9,0

Service and Facilites

8,6

People often mention about The Western Hill Hotel

All

Distance to City Center (18)

Room Space (13)

Bedroom (11)

Staff Friendliness (10)

Surroundings (9)

Variety (9)

In-house Restaurant (9)

Accessibility (8)

Family Friendly (8)

Bathroom (8)

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Traveler Reviews The Western Hill Hotel

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Customer reviews

Nguyễn B. D.

Leisure

9,1

/10

Reviewed 1 week(s) ago

The reception staff were enthusiastic and friendly.

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Thuong N.

Leisure

8,4

/10

Reviewed 8 week(s) ago

The room had a very strong odor. The soft blankets showed signs of mold.

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I***a

Leisure

10,0

/10

Reviewed 9 week(s) ago

Nice location, close to eateries and supermarket. Big rooms and comfy. Breakfast is good. The staff are also very nice.

1 people find it helpful

Cuong T.

5,0

/10

Reviewed 11 week(s) ago

The service was quite poor, and the reception staff had a bad attitude towards guests. There was no staff to guide guests when they arrived at the hotel. At the reception desk, they were only told to park in the basement, and once in the basement, guests had to retrieve their luggage themselves and carry it up the stairs to the reception area without any assistance. The same was true during check-out; the hotel had no staff to assist guests from check-in to check-out, only helping with carrying luggage from the reception desk to the room. The room price was high compared to the average in Da Lat, and there was no air conditioning, only a standing fan. Overall, the experience was terrible, and I will not return.

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Nguyen T. H.

8,5

/10

Reviewed 13 week(s) ago

Convenient location, with parking available. The rooms have poor soundproofing, and the housekeeping staff were noisy, talking and moving around during lunchtime, even though it was during cleaning time when guests were checking out, as there were still other guests staying.

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2 people find it helpful

n***m

8,5

/10

Reviewed 18 week(s) ago

The staff were friendly and helpful.

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1 people find it helpful

n***m

9,4

/10

Reviewed 18 week(s) ago

The staff are friendly and enthusiastic.

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3 people find it helpful

Do Hong T.

9,1

/10

Reviewed 25 week(s) ago

The hotel is in a great location and has parking available.

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3 people find it helpful

N***t

Business

8,5

/10

Reviewed 28 week(s) ago

Good service, delicious and tasty breakfast.

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N***t

Business

8,5

/10

Reviewed 28 week(s) ago

The room was spacious. The price was good and the location was convenient for getting around.

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N***O

8,9

/10

Reviewed 32 week(s) ago

Close to the city center, convenient for getting around. The room is spacious and airy, but the soundproofing is very poor. The Wi-Fi is also weak.

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4 people find it helpful

Nguyen N. K.

6,5

/10

Reviewed 35 week(s) ago

Aside from the enthusiastic, cheerful staff who took good care of guests, I felt it wasn't worth the price. I booked a city view room but was put in a corner room with a tiny window that was also dirty. The room was quite dusty, and the toilet only had a bathtub, not a shower. If you wanted to shower, you had to climb into the bathtub, splashing water all over the floor. The room wasn't soundproof and it was right next to a connecting door, and the toilet had some kind of machine room inside, making it incredibly noisy 🥲

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4 people find it helpful

H***a

Staycation

8,7

/10

Reviewed 35 week(s) ago

The hotel has good service, with friendly and enthusiastic staff. The food is decent and suits my taste. The rooms are generally clean and comfortable, however, the soundproofing isn't great, so I can sometimes hear noise from outside. The Wi-Fi is also not very stable; the hotel should improve it to enhance the guest experience.

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3 people find it helpful

Ho Yen

8,4

/10

Reviewed 36 week(s) ago

The room was nice and clean, the staff were okay, but my only complaint was that the food wasn't very good; I accidentally got some food that smelled bad.

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5 people find it helpful

Huyen B.

9,7

/10

Reviewed 36 week(s) ago

Awesome ❤️😊😍 [Start with an engaging introduction] [Share more about your experience] Space/Facilities: [Share your thoughts on the hotel's space and facilities] Food: [Share your feelings about the dishes served] Staff Support: [Describe your experience with the hotel staff] Highlights: [You can talk about the things that made the trip memorable] Price: [Share your perspective on value for money] Location: [Share more about the hotel's location, for example, is it near any attractions/dining spots]

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3 people find it helpful

Le Tran M. H.

9,7

/10

Reviewed 40 week(s) ago

Convenient location, within walking distance to the night market. Near the hotel, at alley 54 Phan Dinh Phung, there's a popular pizza place with long queues. Friendly staff. What I liked most was the bathroom with a bathtub and hot water available 24/7. Highly recommend this hotel.

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5 people find it helpful

N***O

Staycation

10,0

/10

Reviewed 42 week(s) ago

The scent of essential oils in the lobby is particularly impressive.

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2 people find it helpful

Verified Traveler

Staycation

8,8

/10

Reviewed 42 week(s) ago

The hotel is good, and the staff are helpful.

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2 people find it helpful

N***n

Staycation

10,0

/10

Reviewed 42 week(s) ago

The hotel is near the city center, making it convenient for sightseeing and shopping.

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5 people find it helpful

V***o

8,5

/10

Reviewed 43 week(s) ago

The location is near the market, on Phan Dinh Phung street, with many shops and restaurants nearby, and a very relaxing Cong Cafe across the street. The rooms are clean, the toilets are new with bathtubs, and the breakfast selection is delicious. My family was very satisfied with our stay, and the receptionist was also very welcoming.

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5 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.