Tuong Boutique Resort Mui Ne

I just had an extremely terrible experience from the owner of this resort! Today I came to check-in. During the check-in process, I noticed that the room facilities did not match what was booked on Traveloka. So I asked the receptionist about it. The receptionist handled it by asking me to contact Traveloka to resolve it, and if Traveloka agrees, I would be able to change rooms. Not stopping there, while I was dealing with my case with the receptionist, two security guards of this place started fighting, one of them showing signs of intoxication and I observed the intoxicated security guard fighting there, receiving the night shift schedule is tonight we stay! So my approach was to contact the hotel hotline to report this unsafe situation. Then the salesperson said to call the owner! He only gave the name Nguyen Thanh Yen to call me with an apology but not you guys continuing, the owner said to us that they have apologized for the unfortunate incident already and if we can't stay, then repaid and leave. Can you please tell me if the UNFORTUNATE incident that this owner mentioned in the call means he has an obligation to deal with the staff about the incident? Is there any resort service with such an attitude and behavior towards customers! Very very bad! Please stop giving good reviews for this place. Within a month, there are 2-3 reviews about the attitude of the owner who cannot manage the service and staff. Terrible!

Friendly staff, clean room and space.

At first there were a few problems, but the hotel supported me so I really liked it, the staff was friendly, although the room was not perfect in some places, but I think the next time I come will be better

The hotel is in the process of renovating, the bathroom has no blemish, the ceiling is a hole, the shower has no hanger. The only good thing is that the staff try to help with everything.

My family was well received. Staff very friendly. I was upgraded to a room class and the room was very close to the sea. Just a few steps. My family will come back again

The interior is a bit old but the service is quite good, good for the price range, the hotel is close to the beach, has a swimming pool, the hotel owner is friendly and enthusiastic

The resort is under repair and overhaul, so it will temporarily suspend business until it is completed because less than 7am has started construction and is no longer convalescent. The interior equipment is degraded, the bathroom door is stuck, the bed / mattress should be replaced! The host is friendly and nice, but guests need a clean and quiet place when traveling. Thanks

Resort đang đập sửa lại rất bụi bẩn. Phòng bẩn ẩm mốc không sạch sẽ bãi biển có dầu rất không hài lòng

Not get the right type of booking room, unfriendly staff and broken doors get us feel unsafe. Worse hotel we have ever stayed in.

tới nhận phòng mà phòng không được vệ sinh sạch sẽ, bàn ghế rất dơ mình phải lau lại.

Beautiful resort, suitable for relaxation. Friendly and lovely staff.

The resort is small but cozy, the lovely reception only places good dining, good prices, clean rooms, the resort has a beautiful private beach, small clean pool, children love

Steam room. The bathroom faucet is broken. The back beach is quite nice. Breakfast was good

Speaking great is not. In general, like a miniature resort. very small. room also. but the pillows and towels are old. because immediately after the end of the epidemic, the restaurants and cafes were closed, looking like a new storm landed, the roads were dug up. deserted. the pool is small, if about 5 families gather, the pool is enough, even more then it will be full. The evening is very economical. I went to the sea to sit and turned on the non-burning light, didn't know what to mount the light bulb for. Back and forth staff saw each receptionist, kiem always served. Ordering breakfast. can eat. generally okay. not too bad.

Friendly staff, clean rooms. The room is adjacent to the pool and the sea. Breakfast is not a buffet but the raftsteak dish is quite delicious. I'll come back next time

The room is clean, I go to my family to rent 2 rooms, the hotel is arranged balcony with each other very conveniently. Breakfast food is very delicious. Staff dedicated, courteous

Friendly staff, reasonable price!

Very good in the price range ... quiet space is very good, everyone ... clean room

I book 2 rooms at this hotel, small quiet resort, clean room, good breakfast, very suitable for family vacation. Highly recommend this resort, friends!

My family and children have had a great stay here. The hotel's breakfast was delicious, the pool was clean and around many delicious seafood restaurants. Resort opposite the Tam Hanh Saigon garage is very convenient for travel. However, the beach is big and there are lots of seashells but this is the situation of most surrounding resorts