Best Western Premier Heronston Hotel & Spa

Hotels
8,4
/10
Very Good
52 reviews

What Guests Say About Their Stay

Michael
10,0
/ 10
Not to far from where I was working, the hotel is clean and tidy. has all the facilities you require. I had a room which appeared to be above the gym and you could hear the clonk clonk of the weights. not good if you are trying to sleep after a night shift. I asked to be in another room but none available. so this week I'm definitely in another room.
Timothy
10,0
/ 10
Location and staff were great but they do need to fix the bathroom extractor fan issue as they are very noisy especially when the adjacent room leaves the bathroom light on all night.
Timothy
10,0
/ 10
All as one would expect friendly staff, warm welcome with comfortable rooms
In the Area
See Map
Ewenny Road, Bridgend, Bridgend county borough, Wales, CF35 5AW

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Best Western Premier Heronston Hotel & Spa is located in area / city Bridgend. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Best Western Premier Heronston Hotel & Spa

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Ewenny Road, Bridgend, Bridgend county borough, Wales, CF35 5AW
Others Best Western Premier Heronston Hotel & Spa
Others 2 Best Western Premier Heronston Hotel & Spa

Discover More About Best Western Premier Heronston Hotel & Spa

Location


Best Western Premier Heronston Hotel & Spa is located in area / city Bridgend.

About Best Western Premier Heronston Hotel & Spa

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Best Western Premier Heronston Hotel & Spa exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Best Western Premier Heronston Hotel & Spa.

All facilities in Best Western Premier Heronston Hotel & Spa

Others Best Western Premier Heronston Hotel & Spa
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist

Things to Do

  • Indoor pool
  • Spa
  • Garden
  • Sauna
  • Steam room

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Bar
  • Breakfast

Nearby Facilities

  • Souvenir shop
  • Hair salon

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Best Western Premier Heronston Hotel & Spa

Important Note
  • Fee for full breakfast: approximately GBP 13.95 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property provides access to the Leisure Club and Spa for guests under 17 years old from 7 to 9 AM and from 5 to 7 PM. The Leisure Club must be booked in advanced through reception.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. The property hosts various banquet events throughout the year. Guests may be able to hear event related noise at any time.

The following facilities are closed on Tuesday:
  • Full-service spa
The following facilities are closed on Sunday:
  • Dining venue(s)

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 10:30
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 10:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Premier Heronston Hotel & Spa
75
Number of floors in Best Western Premier Heronston Hotel & Spa
2
Another facilities in Best Western Premier Heronston Hotel & Spa
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Porter

Frequently asked question in Best Western Premier Heronston Hotel & Spa

What are available facilities at Best Western Premier Heronston Hotel & Spa?
There are top facilites at Best Western Premier Heronston Hotel & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Premier Heronston Hotel & Spa?
The standard check-in time at Best Western Premier Heronston Hotel & Spa is starting from From 15:00 while the latest check-out time is at Before 10:30
Does Best Western Premier Heronston Hotel & Spa provide breakfast?
Yes, Best Western Premier Heronston Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Best Western Premier Heronston Hotel & Spa

8,4
Very Good
From 52 reviews
Cleanliness

9,4

Room Comfort

9,4

Service and Facilites

9,2

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Traveler Reviews Best Western Premier Heronston Hotel & Spa

Number of reviews per page
20
40
Top reviews
PHILIP
icon-Business
Business
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All good have stayed here many times now always reliable
CoachMiles
6,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Location and rooms great. Breakfast awful. Room was next to function suite and kept awake by very loud music.
Michael
icon-Business
Business
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Not to far from where I was working, the hotel is clean and tidy. has all the facilities you require. I had a room which appeared to be above the gym and you could hear the clonk clonk of the weights. not good if you are trying to sleep after a night shift. I asked to be in another room but none available. so this week I'm definitely in another room.
Read More
Will
icon-Business
Business
6,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Brekafast was pretty poor, the eggs are clesrly powder and boiling water, took 5 mins to cool down to an edible level.
Michele
icon-Business
Business
8,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Nice room. Had vegan breakfast option which is always a plus for me. Small gym but enough equipment for the size
Timothy
icon-Business
Business
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Location and staff were great but they do need to fix the bathroom extractor fan issue as they are very noisy especially when the adjacent room leaves the bathroom light on all night.
paul
icon-Business
Business
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Amazing
Jasmine
icon- Family
Family
8,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice refurbished room, quite spacious.
Josephine
10,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Was amazing
Timothy
icon-Business
Business
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

All as one would expect friendly staff, warm welcome with comfortable rooms
Graeme
6,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Stayed here many times but this will be the last im afraid. Yes, the rooms and carpets have been upgraded but our room (47) had a faulty gutter outside and the rain was pouring down against the window making it impossible to sleep. The Spa jacuzzi has been out of action for over 2 years. The steam room was also out of action and the water fountain looks like its been ripped out the wall. Dinner was dire and cold as was breakfast. Congealed scrambled eggs, cold sausages and beans. Coffee mugs that dont hold the amount dispensed from the machine, resulting in a mug of white water with very little coffee in it. The hotel could be great again but at the moment there are too many things that need sorting. On a good note, the staff are welcoming and friendly.
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Tanveer
icon-Business
Business
4,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

3 poor night's sleep out of 4 night stay. Very noisy due to disco in the hotel and people running and screaming down the corridors.
Timothy
icon-Business
Business
8,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Friendly welcoming staff, but a little stressed when there’s a function on. Bathroom fans do need updating as rather noisy or just put a humidity sensor on them so when someone uses the bathroom at 3:00am it doesn’t wake up thee rooms.
Timothy
icon-Business
Business
10,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great friendly staff, Good value for momey restaurant and with greatly improved service
Timothy
icon-Business
Business
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Friendly welcoming staff, Bar restaurant no back on par with great good choice and prompt service
Timothy
icon-Business
Business
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Good location, friendly staff, but could do with a few more staff in the kitchen to help with accurate and prompt service
Timothy
icon-Business
Business
8,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

One of many stays at this hotel, The majority of staff are welcoming and friendly. Facilities have been adequate. But last room was getting to look a bit tired in the bathroom as the shower splash to easily onto the MDF skirting board, leaving flakey paint and swallow boards. Also the neighbouring room extractor fan sounded if it’s only a blade missing due to the bad vibration which resonated through the wall. The Spa is now looking in need of a major overhaul. The most unfortunate experience was the Restaurant which has been up to now a very pleasant affair but on my last night 22/01 we had to wait over 45 mins. for two cold starters slab of pate and bread, followed by the incorrect 2 main dish being served with the waiter high tailing it away once the plates where delivered. I’m back there for 2 more weeks so let’s hope for some improvements
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Christopher
icon-Business
Business
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The staff were friendly and helpful and the hotel has been recently refurbished inside only. Could do with the car park being done too.
Shirley
icon-Business
Business
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This was a lovely hotel with friendly and helpful staff. There were good breakfast options and plenty of parking. I would stay here again.
Timothy
icon-Business
Business
10,0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Same as the last 4 reviews
Number of reviews per page
20
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Others 4 Best Western Premier Heronston Hotel & Spa

Disclaimer

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