The Castle Hotel, Conwy, North Wales

Hotel very central with parking at rear. Staff are helpful and hotel has plenty of character. Room was small but comfortable and tastefully furnished and bathroom was huge! Breakfast was a little disappointing. First there were no glasses for juice then there were no bowls for cereal. Not sure what the tables are cleaned with but our cup and saucer kept sticking to the table and it was sticky to touch. Cooked Breakfast itself was nice but took a long time to come. Again waiting on staff were very lovely.

I enjoyed staying at this hotel.

We had an absolutely wonderful stay at The Castle Hotel. From the moment we arrived, the staff were warm, welcoming, and eager to help. The hotel itself is full of charm and character, with beautiful historic features that make you feel like you’ve stepped back in time—yet it offers all the modern comforts you could need. Our Suite was spacious, spotless, and tastefully decorated, with lovely views of the surrounding town. The bed was incredibly comfortable, and we appreciated the thoughtful touches like local toiletries and fresh coffee. Breakfast was a highlight—plentiful, freshly prepared, and served with a smile. The location couldn’t be better, right in the heart of Conwy, just a short walk to the castle, town walls, and harbour. We thoroughly enjoyed our time here and would highly recommend The Castle Hotel to anyone visiting North Wales. A perfect blend of history, comfort, and hospitality.

Beautiful rooms and excellent bar and restaurant. Really enjoyed my stay.

The hotel exudes a warm and cozy ambiance that instantly makes you feel at home. From the moment we arrived, the staff went above and beyond to make our stay comfortable. Our classic double room was both comfortable and homey, with all the essential amenities (though note there is no in-room safe). The on-site restaurant served absolutely delicious meals, and the bar provided the perfect setting to relax with a drink after dinner. The hotel’s central location is another huge plus—surrounded by charming bistros, lively pubs, and local shops, there’s always something to explore just steps away. Highly recommended!

We stayed a few years ago and enjoyed our stay however the hotel has gone downhill with cleanliness and desperately needs updating. At the bar in the evening the gin stock was low and the main bar chap seemed a bit miserable. The young chap that came to help was more enthusiastic and helpful. We went next door to Dylans to eat as the atmosphere put us off - Dylans was wonderful and we were served by people who loved their job.

Excellent every time we stay.

The Castle hotel in Conwy Wales was a gorgeous stay. Convenient location to the castle, walking distance to lots of shops and places to eat. A very narrow entrance to the car park could be problematic for larger vehicles. They were very accommodating of our requests and left a sweet note and treat for us. We didn’t eat in the restaurant but it seemed busy. A comfy bed, overall good stay.

The room was fine except the 2 flights of stairs to our room Wish i had not bothered with breakfast Full welsh breakfast 1 slice of bacon.1 fried egg 1 mushroom 1 fried tomato small pot of beans £16.00

A wonderful relaxing stay to celebrate our anniversary. Helpful staff and stunning room. Thank you again

This hotel defied my expectations. After staying in brand hotels for the majority of my week long stay in the UK, this hotel was a breath of fresh air. Great parking considering the area, warm service, and excellent room design and cleanliness that felt like staying at grandma's house in the best of ways, the only exception being the wonderfully modernized bathrooms. I'd recommend this hotel to anyone visiting the wonderful little spot that Conwy is.

Only negative is that there was no coffee available outside of the room after 9.45pm

Excellent & delightful housekeeping service - a personalised welcome wish written in room. Comfortable bed & pillows. Room comes with a tub and complete bath amenities. I didnt want to leave my room!

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Great spot to explore North Wales..friendly and helpful staff

Lovley old original property, our room had a nice view of the castle. Dinner was superb but we couldn’t reccomend the breakfast , The buffet ran out completely ( orange juice toast etc ) and wasn’t replenished for over half an hour in spite of us asking . We waited over an hour for our cooked breakfast to arrive . When it did arrive there was one rasher of bacon, one sausage, half a mushroom and one fried egg. I’m not a greedy person but it didn’t seem like a lot for £15. After waiting so long for our breakfast it would have been nice if the member of staff serving us had at least apologised for the long wait but unfortunately she didn’t.

The staff on arrival were attentive and helpful. Although a little quiet as just after New Year and everyone's catching up with themselves. The hotel was cosy, reasonably busy and the log fire gives it some charm. General areas looking a little tired, but not off putting

This is the third time we ve stayed at this beautiful hotel .It is right in the center of Conway .The hotel.is full of character and the rooms are immaculate with lots of personal touches . The staff are friendly and nothing is too much trouble . The breakfast is tasty using local produce ..Thank.you for yet another amazing stay

Only stayed for one evening but the atmosphere was very good staff were very helpful and friendly would highly recommend

We had an enjoyable stay here for my Birthday and found the location to be excellent for exploring Conwy. We also thought the parking situation was brilliant and easy!