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With Great Points, Come Great Rewards!

Traveloka Points is a form of our appreciation for you, our loyal users. Enjoy the benefits of every transaction by earning Points that can be redeemed for various interesting Traveloka products/ programs.

Various Easy Ways to Earn

Get points for every activity on Traveloka and various programs owned by our partners. 

Interesting Conversion

We value every 1 Point that you get from a transaction on Traveloka is equal to Rp1.

Beneficial & Gainful for You

Every Points you earn can be used to get various discounts or interesting promos on Traveloka.

How to Earn Traveloka Points?

From Traveloka Products
From Outside Traveloka

Points can be earned from all Hotel bookings, and most Flight, Flight + Hotel, Eats, Xperience (excluding Movies), and Bus & Shuttle bookings.

How to Redeem Points and Get Rewards?

Traveloka Products Purchase
Traveloka Points Catalogue

Log in to your account

Make sure you are logged in to your Traveloka account.

Make sure you have enough active Points 

Each Traveloka product has a minimum Points requirement for redemption. Please check your active Points in advance.

Make your purchase

Flight, Hotel, Flight + Hotel, Eats, Xperience, Car Rental, Airport Transfer, Bus & Shuttle, and Trains are eligible for redemption.

Redeem your points

Redeem your Points on the payment page after selecting your payment method and enjoy the discount!

Go to Traveloka Points page

Make sure you are logged in to your Traveloka account.

Explore the exciting rewards

You can choose the rewards based on your Points amount or in categories.

Choose a reward you wish to redeem

Make sure you read all the terms and conditions applied before you redeem the reward.

Click “Redeem”

After you redeem the reward, it will turn into a coupon that can be used immediately.

Use your coupon and enjoy the reward!

Swipe to view the coupon code. Copy the code then paste and apply it on the payment page in accordance with the merchant.

Questions and Answers

Getting Started
Earning Points
Redeeming Points
Important Information
Traveloka Rewards
Reward Coupons
Currency & Country Settings
What is Traveloka Points?

Traveloka Points is a reward program that we created to value our most loyal customers. This program allows you to earn Points each time you make a Flight, Hotel, Flight + Hotel, Eats, Xperience (excluding Movies), and Bus & Shuttle transaction on Traveloka, and redeem your point for a discount on your next transactions.

Do I have to become a Traveloka member to earn Points?

Yes! To become a Traveloka member, you have to create a Traveloka account. Then, you can start earning Points each time you make a Flight, Hotel, Flight + Hotel, Eats, Xperience (exclude Movies), and Bus & Shuttle. Register now!

How much is 1 Point worth?

1 Point is worth Rp1.

What are Pending Points and Active Points?

Pending Points are Points that you automatically earn after completing a transaction. These Points are not redeemable yet. 

For all eligible products, your Pending Points will become Active Points 7 days after your trip or activity is completed. You can then use your Active Points to redeem for various rewards.

You can easily check your Points’ status and transaction history in My Points.

How do I earn Points?

To earn Points, you have to make a Flight, Hotel, Flight + Hotel, Eats, Xperience (exclude Movies), and Bus & Shuttle transaction via the Traveloka desktop website or Traveloka App on Android or iOS version 2.12 and above. 

Be sure to log in to your Traveloka account before you make your booking. Otherwise, we will not be able to reward your transaction with Points.

How many Points will I earn from a transaction?

The earning rate for every product is different. You can check the amount of Points you will earn from each product on the search result.

What can I use my Points for?

You can redeem your Points for Traveloka Rewards and Reward Coupons. 

Traveloka Rewards are discounts on Flight, Hotel, Flight + Hotel, Eats, Xperience, Car Rental, Airport Transfer, Bus & Shuttle, Trains, and Connectivity. Meanwhile, Reward Coupons are special offers from our top merchants, available on Traveloka App version 3.1 and above. 

Can Points expire? If so, how long are they valid for?

Points are valid for one (1) year since their activation date. You may check your Points’ status and expiration date in My Points.

How do I earn Points and from which transactions?

To earn Points, you have to make a Flight, Hotel, Flight + Hotel, Eats, Xperience (exclude Movies), and Bus & Shuttle transaction via Traveloka desktop, mobile website, or Traveloka App on Android or iOS version 2.12 and above. Please note, however, that Points are only available for Flight + Hotel transactions that were made on 9 October 2017 onwards.

Be sure to log in to your Traveloka account before you make your booking. Otherwise, we will not be able to reward your transaction with Points.

How many Points will I earn from a transaction?

The earning rate for every product is different. You can check the amount of Points you will earn from each product on the search result.

Will I earn Points from Pay upon Check-in bookings?

Points can only be earned from several Pay upon Check-in bookings. If Points earning is available for your accommodation, the information will be displayed in the details.

Will I still earn Points if I use a coupon or promo code for my payment?

Unfortunately, you won't be able to earn Points if you make your payment using a coupon or promo code.

How many Points will I earn from a transaction?

The earning rate for every product is different. You can get up to (1.5)% Points on Hotel bookings, Flight, Flight + Hotel, Eats, Xperience and Bus & Travel bookings.

What can I use my Points for?

You can redeem your Points for Traveloka Rewards or Reward Coupons. 

Traveloka Rewards are discounts on Flight, Hotel, Flight + Hotel, Eats, Xperience, Car Rental, Airport Transfer, Bus & Shuttle, and Trains. Meanwhile, Reward Coupons are special offers from our top merchants, available on Traveloka App version 3.1 and above. 

How much is 1 Point worth?

1 Point is worth Rp1.

Will my Points be deducted if I tap/click “Redeem”, but do not complete the transaction?

No. If you haven’t made any payment yet, your Points will be automatically returned to your account after the booking expires.

I am planning to pay for my booking directly at the hotel. Can I redeem my Points for this room?

We are sorry, but it is not possible to redeem Points for a booking that will be paid directly at the hotel.

Is there any minimum Points requirement for redemption?

Each Traveloka Reward has a minimum Points requirement for redemption: 150,000 Points for Flight, 100,000 Points for Hotel, 100,000 Points for Flight + Hotel, 50,000 Points for Eats, 100,000 Points for Xperience and 50,000 Points for Bus & Shuttle.

Can I transfer my Points from one account to another?

The Points you have earned through an account are exclusive to that account only. This means you won’t be able to transfer Points from one account to another.

It is also not possible to merge several Traveloka accounts into one or to combine Points from different Traveloka accounts.

What will happen to my Points if I refund my booking?

If you submit a refund request for your booking, the amount of Pending Points that you have earned from the booking will be deducted automatically.

Please also note that if you use your Points for a booking then decide to refund the booking, your Points will not be returned to your account.

Can Points expire? If so, how long are they valid for?

Points are valid for one (1) year since their activation date. You may check your Points’ status and expiration date in My Points.

What should I do if I didn’t receive the correct amount of Points?

You can Contact Us. Please have your Traveloka Booking ID handy when you contact our team.

What are Traveloka Rewards?

Traveloka Rewards are discounts on Traveloka products that you can enjoy by redeeming your Points. You can redeem Points for Flight, Hotel, Flight + Hotel, Eats, Xperience, Car Rental, Airport Transfer, Bus & Shuttle, and Trains.

How many Points must I have before I can redeem them for Traveloka Rewards?

Each Traveloka Reward has a minimum Points requirement for redemption, and the amount varies for each product.

You need at least 100,000 Points before redeeming for Hotel; 250,000 Points for Flight; 100,000 Points for Flight + Hotel; 100,000 Points for Xperience; 50,000 Points for Car Rental; 50,000 Points for Airport Transfer and 50,000 Points for Bus & Shuttle.

What are Reward Coupons?

Reward coupons are coupons that contain  rewards from various top merchants. You can get these rewards by redeeming your Traveloka Points.

How do I redeem my Points for a reward coupon?

Make sure that you are logged in to your Traveloka account. Tap on your Points from your Traveloka App homepage, then select the coupon you want from the Reward Coupon catalogue.

How to use a Reward Coupon?

There are two (2) ways to use your reward coupons. If your coupons need to be redeemed at the merchant’s location, you can ask the merchant’s cashier to redeem it for you.

For coupons that can be used online, you can simply follow the merchant’s instruction to get your reward.

What is the difference between Slide at Merchant and Slide to See Coupon Code?

The difference is the way the coupons are used. 

For coupons with the Slide at Merchant button, you will need to ask the cashier at the merchant's location to enter the coupon code into the merchant's system to get your reward. 

Meanwhile, for coupons with the Slide to See Coupon Code button, you can simply enter the coupon code as instructed by the merchant.

Where can I find all of my redeemed coupons?

You can find both your redeemed and expired coupons in My Coupons.

A coupon will be moved from My Coupon to Coupon History within 24 hours after redemption.

I can’t use my coupon at the merchant. What should I do?

If you find any trouble using your coupon, you may find the related merchant’s contact under the coupon's Need Help? section.

Can reward coupons expire?

Yes, each coupon has its own active period. Expired coupons can no longer be redeemed for any reward. 

You can see all your expired coupons in the Coupon History page.

Can I refund my coupon after it was redeemed?

A coupon that has been redeemed cannot be canceled or refunded.

How do I set the default currency of my Traveloka Points account?

Default currency is the currency used in your first transaction. You can set it in My Account. Please note that once your default currency is set, it will be recorded in our system immediately and you won’t be able to change it in the future. 

If you already made a transaction and earned Points before you set your default currency, the currency you used earlier for that transaction automatically became your default currency.

Will I earn Points if I make a transaction using a currency different from my account’s default currency?

Unfortunately, no. Cross-currency transactions are not supported by our reward program.

Can I redeem Points if I make a transaction using a currency other than my account’s default currency?

Unfortunately, if you make a payment in a currency other than the default currency of your account, you will not be able to redeem your Points in that transaction.

There are some ground rules for Traveloka Points. Want to read more? Read terms of use.

Traveloka Points for Business

Collaborate with Traveloka Points for Business, a customizable rewards program to enrich your brand and engage your customers.

Learn More