Ease of Refund
#DontWorryNoRugi to plan your holiday on Traveloka with the Easy Refund feature, giving you the convenience to request a refund when unexpected things happen beyond your plans. The process is easy, and you can do it directly in the Traveloka App!
Hotels
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Refund is subject to all applicable refund policies, and may be different for each hotel. Make sure to read the terms and conditions thoroughly and to follow the refund procedure.
General Hotel Cancellation Policy
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Refund is only allowed for refundable hotel bookings.
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To get more detailed information of your hotel room reservation refund policy, go to your booking detail / hotel voucher.
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Cancellation may be subject to some additional fees, depending on each hotel’s policy and your refund method.
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The refund process for Hotel reservations may take up to 5 days after a complete refund request has been received, and upon approval by Traveloka according to the applied terms and conditions.
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Partial refund request is not accepted; refund for any hotel reservations will apply to all of your reservation under the same Booking ID.
How to Find Room Free Cancellation
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Search Filter with Free Cancellation
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The Label will be displayed in all hotel with Free Cancellation
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You will find Free Cancellation on top of the page hotel
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Also find Free Cancellation label in the room type that offers Free Cancellation
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