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Need more info? Our Customer Service team is here to help!

We’ll answer any questions about StayGuarantee and help you submit your claim request.

Call Us
Call Us
0804-1500-308
(reachable from within Indonesia only)
Please prepare your Booking ID upon calling.
Email Us
Email Us
cs@traveloka.com
Please include [Claim Stay Guarantee]
and your Booking ID in your email subject.
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