Traveloka has officially partnered with bus and shuttle operators, and we make sure this partnership is known to all the staffs at the departure point. So when you show them your Traveloka e-ticket, you are guaranteed to board the bus.
Traveloka provides 24-hour Customer Service. So, anytime you have a problem or question, you can call, chat, or send us a message from your Traveloka App. We’ll be there, always.
Sometimes, mistakes just happen–in the unlikely event that your e-ticket is denied, your seat is taken by another passenger, or your bus departs earlier than scheduled. If this happens to you, call us and we will help you find a solution, or you can ask for a 100% refund.
Start your search by filling in your departure location and destination, date of travel, and number of seats.
See bus and/or shuttle options, including their route, schedules, and ticket prices. You can also filter your search to find your favorite bus operator more easily.
Tap on one of the buses or shuttles to find more details, such as bus facilities, route, schedule, price, and photos. Tap Select to choose this bus.
Fill in your contact and passenger details. Make sure all details are correct. Some buses also allow you to select your seats.
Check all your booking details once again. Continue by tapping Select Payment Method and complete payment within the time limit.
Once payment is confirmed, the e-ticket will be sent via email or SMS. You can also see your e-ticket via My Booking at the homepage.