I arrived at Suraloka expecting a welcoming destination, but unfortunately, the experience was less than pleasant. The atmosphere was very quiet, and there were almost no staff on duty or providing information, leaving visitors feeling lost. Furthermore, the food stall attendants seemed unfriendly—no smiles or greetings, even though these are small details that can significantly impact visitor comfort. While the venue itself is quite appealing conceptually and visually, it's a shame the service doesn't live up to its potential. Hopefully, improvements in service and staff presence will be made in the future to create a more welcoming and informative visitor experience.