easy to redeem and the JR staffs were very accomodating

The app purchase process is smooth and easy. Vouchers are received immediately via email/app. Pass exchange in Japan is smooth via the machine, just provide your passport and QR code. This JR Pass really saves you money on your trip from Osaka to Hiroshima and Miyajima, and it also includes the ferry to Miyajima. Highly recommended!

easy redemption and easy to use

All good. Best ticket if you want to go to Hiroshima.

Although there was some language barrier, they still managed to help us with the seat reservation and ticket exchange

kansai - Hiroshima is very worth it, if you want to explore from Osaka to Hiroshima. This pass also covers the ferry to Miyajima and the train to amanohashidate. This pass can also be used for Shinkanzen nozomi and Mizuho (for jr pas all japan there is an additional fee) For redemption is very easy, can be exchanged at kansai airport To get the maximum experience using this jr pass, it is recommended that the day before you get enough rest and visit different cities during the 5 days.

The usage of the JR Pass is fine as usual, but we do not use the area pass that comes along with the JR Pass for no reasons. The question that comes up in our mind is that why the fare written on the pass are much lower than the selling price in traveloka.

JR west kansai hiroshima is very good and the price is much cheaper rather than 1 by 1 ticket. very good and easy to redeem