The staff was friendly, washed my hair twice with Loreal, massaged my head too, before washing my hair the sister made sure what problem we had with our scalp, cut my hair with Kak Emo, very detailed... according to what was requested, really just gave a picture and left the rest to the sister.. When blow drying it was also wow, I think she was really serious, the result was also really good!! Each staff gave words of affirmation lol so I was really confident after cutting my hair.. I will definitely come back again later.