Overall Ratings & Reviews CGV Cinemas

overall it's good only when we redeem our vouchers we can't redeem everything from 8 cm 4 that can be redeemed

at the time of the cashier redeem voucher transaction it took a long time not knowing how to claim the voucher was not satisfactory

There is no guiding step by step how to reedem. Fortunately, cs cgv staff fast response. Redeeming ticket e-vouchers via cgv apps is difficult because they are often force closed but fortunately via cgv pos is smooth. Unfortunately, F&B vouchers cannot be exchanged via cgv post, according to the officer's information, so some vouchers cannot be exchanged because of force closed apps

very good fast and so more economical for watching movies.

good place and good movies with good promotion

how to use it for movie tickets is easy to use, but when you want to use it for f&b the staff don't understand. scanned the code but it doesn't have any effect. it was only about 5-7 minutes when the staff explained it took time to scan and so on because they didn't understand why they couldn't be scanned. At that time, the people behind me who were queuing were angry because they thought I was just asking questions and was procrastinating the queue. even though previously I had a long queue and I needed time to talk to cgv staff. unpleasant experience. a waste of time, even though there is an explanation for the f&b scan code at the cashier but it is difficult to use. Even the cgv staff seemed annoyed because they got an order from me. very tired

Good. Keep following health protocols

for the redeem process it's complicated... and for payment if the nominal is less, by debit, online payment is subject to an admin fee of 5000... so it's useless just lying for the discount... it's better to buy directly to the scene

I left my cellphone, it was secured by the officer, so it didn't disappear. Thank you.

It is complicated to regulate the redemption. Better the old way.

I already love CGV, but because there are additional vouchers from Traveloka, it makes you love it even more. lots of more promos

it's hard to redeem the voucher coz the staff don't understand

When I wanted to redeem the voucher, it was so long, the CGV Lagoon Avenue Bekasi staff didn't seem to understand, until I scanned the barcode several times. So I previously bought 1 pax f & b and 2 pax tickets to watch, so at that time because I had been waiting too long to redeem, I was finally able to enter but I haven't taken 1 pax for the f & b. The employee's product knowledge is lacking, the right time to say it can't be cm 1, finally the SPV comes to handle it.