Redemption is easy, just make sure you have internet access to access the Traveloka app, as the staff will ask for tickets directly from the app. The place isn't very large, but it's still reasonably busy on weekends, and it's quite clean. The toys are also of good quality and clean. The staff are all friendly, always smiling, and the toys are always put away when the kids are done playing. They still offer upselling packages, but that's just the way it is in business. Overall, it's a good place to stay.