Overall Ratings & Reviews Bromo Sunrise Complete Destination + Documentation

the trip to bromo by jeep that was promised was cancelled at the last minute..... our family was very disappointed

the destination of the trip to Bromo was really exciting, got a reliable Jeep driver with Medan, as well as a photographer, Mr. Reza, who was very kind, friendly, & the results of his photos were all very satisfying, the pick-up service at the hotel was also very comfortable ... thank you for this very beautiful trip ... continued success 🫶🫶

The delivery driver from Malang and the hardtop car driver were very friendly. However, it was less comfortable when many street vendors kept crowding visitors hoping to buy their wares.

a pleasant trip, with Mr. Irvan as a guide and a driver whose name I don't know. The car is also a good one, thank God. Thanks Smartway, a pleasant trip😇😇

Overall ok, maybe in the future we can improve the preparation regarding pick-up time.

your guide is helpful, the driver is friendly

driver arrived early, suhu's driving skills were awesome. , although the car was old, but its performance was cool. yesterday it was an early morning and foggy trip, but the driver was able to control the winding and sandy terrain skillfully. we were given snacks in the form of bread, wafers and mineral water the photographer was a little late in arriving, but it was okay. very friendly and patient in serving our photo requests. the spots chosen were also okay, so it wasn't a waste of time. it was a bit sad that we couldn't enjoy the sunrise because it was covered in thick fog and we didn't get to the Bromo crater area because of our condition too. but all that paid off with cool photo results in other spots we left the Malang hotel at 1 am and returned at 1 pm. quite tired but satisfied. thanks smartwayid

The pick-up and drop-off staff, Mas Sholeh, is very friendly. The jeep driver, P Uun, is also patient and meticulous in taking you around. Overall, it's the best...

The staff are friendly, we were picked up ontime at hotel. The transportation are comfortable, the drivers are very friendly and knowledgeable. Thank you Smartway!

The guide is polite and great in telling about the history of Bromo and others

Amazing, the guide and driver are friendly and interactive and can also help us with documentation. An open trip that feels like a private trip because the guide can make the trip members close.

tgl 19/2/24 I went on a tour to Mount Bromo and it was a great pleasure to be able to go to Mount Bromo on my own without any hassle,, I just had to ask the tour guide for help. If you want to go to Mount Bromo I recommend this trip✨🤍

Picked up on time at the accommodation, then after picking up several other trip participants, headed straight to Bromo. The weather when I went was very cloudy and light drizzle but still blessed with beautiful mountain views even though it was covered in fog for a while. Provide a jacket and long pants, the temperature in Bromo at dawn can be below 10 degrees Celsius

The Bromo open trip is very special with services from Smartway, truly a very beautiful and unforgettable holiday experience Hopefully the next trip can be together with Smartway again 👍🏻👍🏻

Thank you Smartway for the best order we received, the Best in essence. Tomorrow, if I have plans to go to Bromo again, I will definitely contact Smartway. Thank you also for the ease of rescheduling your itinerary and the friendly tour guide.

Best trippppp! Thank You! The best photos from Mas Febri, the best jeep road trip from Mas Zul, bobbing around in a jeep, really exciting. Thank you Smartway!! Pray for additional luck so I can go on a private tour again🫰🏻

A month ago I used SMARTWAY.ID services at Traveloka, to help me explore the Mount Bromo area. I contacted the number listed on Traveloka to coordinate with the agent team. The impression you get from this travel agent team is that they are very friendly and very helpful 👍 I got a Shuttle Driver a/n Mas Harsono, he was so friendly and polite. He picked up on time. The way to drive it is also very safe. During the trip I was made comfortable (talking), so it wasn't awkward. For the Jeep Driver and Tour Leader, I got Mas Dika, he was very friendly and polite too. Driving is very safe and not in a rush, even on very steep (bumpy) roads it still feels comfortable. Providing direction during the trip, willing to wait for us if we didn't meet on time 😅. Want to help with photo-in too 😁 One of the main things is the Tour Guide, I got Mas Denny. He is so friendly and welcoming. Coincidentally, in my Jeep team, I was with 4 foreigners while I was alone. He made me not feel awkward, tried to help me to mingle with others (besides I don't speak English fluently). I was made comfortable during the trip. Want to help with photo-in too 😁 I was really happy to be helped while exploring Mount Bromo by the three of them 👍 *PS: I'm also happy to be on a team with foreigners. I enjoy listening to them chat so I can learn 'listening' directly, even though I understand but I can't respond to 'speaking' (lack of PD 🥲) Overall, it's really worth it to use SMARTWAY.ID services The places visited were as described, nothing was missed. Oh yes, you can get snacks for breakfast too

Genuine... experienced team.. handling everything

Best experience and good staff

after so long not traveling in indonesia. smartway made it possible even within my tight backpacking schedule. after the bumpy rides to enter the mountain, finally managed to enjoy the 3rd most beautiful national park in the world 2023. denny the guide made sure we know everything, tho he is a guide. cz we are about the same age, i felt like he is oart of the guest so it feels alot better. thanks highly recommended ~ oh, dont miss the coban pelangi! ask denny to stop there for sure, its an dditional idr 15k but very worth it