Overall Ratings & Reviews Hanoi Sleeper Bus Transfer to Sapa

It's fun, but it's lacking a plug for charging your cellphone, it's hard to find one

We can have a good rest throughout the round trip Hanoi - Sa Pa - Hanoi.

The journey was very comfortable and the ticket price was quite economical.

Friendly staff, clean and comfortable bus.

the driver ride the bus on time and we can sleep all the journey.

the cabin is a bit too small for me and im just average 171 cm tall. the wifi isnt working. but on time. but i think limo will be a better option for this trip

I booked a couple cabin for the Hanoi to Sapa sleeper bus, and I have mixed feelings about the experience. The couple bed is located on the lower bunk, but unfortunately, it’s not comfortable for two people. In hindsight, I regret not booking two single cabins instead. The beds resembled something you’d find in a budget motel. Food isn’t allowed on board, but this wasn’t an issue since the bus made two stops where you could grab something to eat. You have to take off your shoes before boarding, but they do provide slippers. However, the overall service left a lot to be desired—there was no one to assist passengers, and the driver didn’t speak a word of English. If you encounter any issues, you’re on your own. One major downside was the lack of enforcement of quiet time. A fellow passenger was loudly watching soccer on his phone, which was incredibly disruptive. Additionally, despite it being winter, the bus AC was off, and the cabin became uncomfortably hot. Complaining wasn’t an option since the driver couldn’t communicate in English. I had booked a round trip but decided not to take the same bus back to Hanoi and opted for a different company instead. Overall, while the bus might be an affordable option, the lack of comfort, communication, and proper rules made it an unpleasant experience. I would recommend exploring other bus companies for a better trip.

Great, best way to choose to Sa Pa

It was nice. I amazed with the on time.

Can pick us up at Noi Bai Airport, and it turns out the bus stops near the Night Market where the hotel I booked is only 7 minutes walk away. And you will chat with the driver H-1 before your ticket booking time.

Transportation from Hanoi to Sapa. On time trip. Clean and good service

good service, arrive on time, comfortable riding

highly recommended starting from ticket booking, ticket exchange process service to notification or reminder one day before departure. and notification if there is a delay

there are no partitions/ dividers/ covers between the seats, so it's very noisy

I love it. But it will be better if we can do special request for the seat number. Considering some of us are not used to smaller space! I mean the top seat is more spacious. Overall great!

Everything is good & well managed.

The bus was on time. The cabin was clean and the driver was very friendly. One day before departure, the operator informed via chat to confirm the meeting point.

Using a single bed for a couple was really worth it. We got it in a promo discounted price, but surprisingly the bed was quite spacious, the blanket was soft, clean, and comfy. Able to charge phone on the bus. Even the bus left on time from Hanoi. Great job, please maintain and keep enhancing the service & facility. 👍😊

the service is very extraordinary.. when I left I was almost late because of some incidents at the airport and also the taxi I was riding. but fortunately, I was able to coordinate with the bus company who were willing to wait for my delay of up to 3 minutes.. an extraordinary experience

Good experience 💛💙❤💖🦖🍀💬💭👫🧡💜💚😍👀😋😗🤣😃😀😄☺️😉😐😙😅😀😅🍑🍎🍋🍇🥬🥥🍒🍅🍒🥦🌶️🍋🍎🥭🍑🥭🍆🥭🍎🥦