voco LETCHWORTH HALL by IHG, an IHG Hotel

Explore voco LETCHWORTH HALL by IHG, an IHG Hotel
7,4
Pleasant
From 566 reviews
Cleanliness

7,8

Room Comfort

7,4

Location

8,6

Service and Facilites

7,6

Traveler Reviews voco LETCHWORTH HALL by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
DIMITRIOS
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Malcom the night Audit receptionist was excellent he moved me to a lovely room and fulfilled my request. If not i would have been very dissatisfied with the first room i was given. There are 3 things that must be placed in the room one is a fridge and the other is a toilet cleaning brush and a stand to put your suite case onto....other then this the breakfast was so delish and the staff in the restaurant did an excellent job. Thank you for making my stay a good one MALCOM especially 🇬🇷💙🏖🖐
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Eve
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

.
Kevin
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The refurbishment is looking really good.Nice bar in the evening & a good breakfast.Very pleased with the hotel & staff.
Graham
6,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The double room was very small. The bed could only be accessed from one side and there was only one small side table. The bathroom was barely bigger than a cupboard and the extractor fan underpowered leading to a lot of humidity, although the shower was good. The aircon in the room was good and there was a lovely coffee machine and kettle.
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Matt
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great
Dympna
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We had a two night stay. Nice room, comfortable bed, large bathroom, tea and coffee making facility. Eight of us for a meal in the restaurant. Food and service excellent. Drinks in the bar/lounge before and after the meal. I would have scored 5 stars but for our card keys not working on the second day, dirty cup left in the room after cleaning and not replaced and refurbishment limiting access through the hotel from room to reception, bar and restaurant.
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Lucy
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Even though they were clearly having major refurbishment works, the surroundings were lovely. Clean and lovely aroma as we came in. Calm and enjoyable.
Graham
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Very nice staff, helpful and welcoming making for a very pleasant stay. Lovely breakfast, coffee and food options. The double room was large and had a comfortable bed. The shower was great and the bathroom very clean. Great place to stay.
Murray
8,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

I
Michelle
6,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The water was barely warm when taking a shower.
Mr Christopher
icon-Business
Business
10,0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

It is being refurbished so I look forward to maybe staying when it’s done to see it at it’s best, but the staff was all friendly & helpful couldn’t do enough for you
Matthew
icon-Business
Business
10,0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Great
Kim
8,0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Bed was a bit soft when laying down, this was the only negative thing of the hotel. The grounds were beautiful to look at and to walk around.
Samantha
10,0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

I had a lovely one night stay. The bath and shower were fabulous and the bed / room was very comfortable with everything I needed. All staff were wonderful. The gym access was also a nice treat. Would stay again. Thank you
Shaun
10,0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Lovely friendly, helpful staff places always lovely and clean and up-to-date.
Sharon
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Room Was unbearably hot and temp control On radiators didn’t work also suite we booked was difficult stair cases to get to with various different levels / trip hazards not ideal for my husband with knee problems
Colin
10,0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

A charming, well-run hotel in a peacfeul setting. My room was impressively large, a very big bed and was immaculately clean. The staff are welcoming and helpful, the breakfast was a full variety and delicious.
Robin
icon-Business
Business
6,0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

The room was cold and bathroom even colder - I didn’t have a shower!
Daniel
icon-Business
Business
10,0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Stayed here multiple times and always greeted with a friendly smile and helpful staff
Andy
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

We paid £180 for a room with no breakfast.....it wasnt great.... it was pleasant but i wouldnt rush back..... we ate out so didnt try the food....
Number of reviews per page
20
40