Tienen muchos aspectos a mejorar...

Excelent Hotel Staff great service and quick. Picked up the phone called receptionist for questions or onsite service the staff was quick and amiable. Would recommend anybody to visit this hotel with a quick access to the beach via elevator. The food and drinks on the beach coverage area are also awesome. WiFi was awesome fast and they use |Fiber so my trading 💹 went well and managed to make some profits due to the internet speed

Food is not worth it Pool is dirty

Great service, great food. They have a very strict dress code all over the resort, so plan accordingly

Vengan y disfruten

Staff were very friendly and helpful. The breakfast was great. Beach and pool both fabulous. Safe place to stay.

Breakfast at the Bella Vista is definite a highlight of the day. Captain of the Restaurant is a phenomenal woman named Jazmin Sous who runs an incredible team of servers and I’ll just name a few Luis Angel, Martin, Adolfo Armando, Clara, Ricardo, Ismael, Yasmin, Lilliana, Cesar and Baltasar. Their whole mission is to make your vacation as wonderful as they possibly can and it’s an incredible way to start the day and then it’s off to the beach where you run into another incredible group of servers that are there to elevate your beach day. Alberto runs a team including Margarito, Xavier,Sergio, David, Jose Juan, Edwin, Emanuel, Ivan, and Nefali and they are at your service the entire day. The rooms are clean, crisp with gorgeous views. The hotel lobby is beautiful. My husband and I have been going here for many many years and the beauty of the hotel and the kindness of the staff is what brings us back every year.

Beautiful location. Great staff: jazmin, Luis angel, Martin, victor, deivid, angel. All are fantastic. They made the stay very special.

Very authentic surroundings and architecture of the resort, beautiful private beach several pools, staff were always available and friendly. Rooms spacious and well maintained, local transportation very prompt and courteous. We were well taken care of.

Beautiful location. A little long in the tooth

Nice to see a turtle release program. The staff were friendly and helpful. The location is quite remote and the beach area is small. The waves were quite large and not family friendly.

Excelente

Don’t go in high season! Lines to eat at only breakfast place. Pool a bit dirty! Rooms are great and clean. Great staff! Will return low season🏖️

Food was great! Loved the view from my room. Staff were helpful and friendly. Room was nice and clean

Food was ok. Many fish options.

Poor food quality, specially the beverages

3 star at best. Very clean rooms and beautiful property. Beach is gorgeous and pools were decent. Didn't have to play the towel game which I appreciate. Lots of chairs available. Lots of shade huts on beach - they could use more at pool. The food is so very average. As a Canadian who generally chooses 4+ star all inclusive resorts, this is a 3. Think glorified Best Western breakfast. Very few items to choose from. Poor quality pastries and basic muffins. Cut up hot dogs - no bacon or sausage available. Heating trays are luke warm. Same for lunch. Very basic and not much selection. We opted to pay for breakfast only and eat off the resort for all dinners. The lunches were way overpriced if you weren't on the all/in plan. Staff was very friendly. Lots of stairs - we knew that going in. But it does make for long trips back to the room if you need to get something. I visited this hotel 20 years ago - my recollection was that it was much higher end back then. If a 3 star basic needs hotel is what you're looking for, it will meet your needs. I wont return. I will spend a bit more to have much better food.

All great as usual. Victor pool waiter at the pool great. Victor and Arturo life guards great. Sergio at the beach great and Margarito great.

Only saving grace from this trip was the women that now

Las instalaciones del hotel son magníficas, grandes vistas, habitación muy amplia con excelentes acabados y decoración. Quizá falta un poco de sazón en algunos platillos. Todo el personal fue muy amable. Disfrutamos la estancia.