Nice staff and easy access

Great hotel, staff, cleanliness, food—everything was top! Truly recommend and will plan on staying there again.

The most friendly and helpful staff. Breakfast is the best. Our room to the garden is amazing. We definitely want to stay in this hotel when we come back next time, and for sure to refer to our friends as well.

Very very nice interiors

Amazing decor,excellent staff would recommend,will return to the Hotel

Lovely hotel 🏨 5 ⭐️!!!

Friendly staff

very nice , very clean , very comfortable . cozy.

This hotel was very comfortable, pristine and has staff that goes beyond expectations. We were treated like royalty.

Outstanding hotel, service and setting. Breakfast included and ìt was the best of our trip. Would return anytime

Location on hill. Tough to walk back up to. Was nice to be near Borghese Gardens though. Decor needs a MAJOR upgrade throughout. Concierge often couldn’t get us dinner or taxi reservations we wanted.

It is a great hotel. I will stay there again

The staff was absolutely wonderful!

The room in which we were initially placed had only one armchair, and the mattress was terrible as it folded into the middle. The interior was dated and the room was small. We requested a new room because of the mattress and the second room was nicer with bathroom upgrades, two armchairs, and a new mattress. The breakfast dining area is located in the basement and there is a distinct and strong musty odor in the area. It is quite unpleasant. The staff was excellent and assisted us as best they could. They were responsive to our needs and took time to make our stay comfortable.

Always a wonderful stay

Very charming boutique hotel and warm personnel

Our room was extremely hot and we were unable to sleep. Called the front desk only to have them argue with us. Overall not even close to 5 star hotel service. Very argumentative staff and uncomfortable.

Spacious room and bathroom. Hotel staff very helpful and courteous. I'm taking back 1 star due to the property condition. Water drained very slowly in the shower and they couldn't do anything about it because it was due to entire plumbing system. Also there was water leak in the toilet bowl.

staff and service excellent

Love the hotel. The staff, out of this world friendly and helpful. The hotel itself in great condition and very charming. The only problem is the location. If you want to stay outside of the old city, you will love it. Otherwise it’s a good 30-40 minute hike or a good $20-$60 Uber ride each way. I would highly recommend this hotel to someone who has rented a car or has business in that particular area.